TUTOROOReviews 

Tutoroo is a great platform for both language learners and tutors. Learners can easily find tutors who match their goals and learning style, while tutors gain access to a global pool of motivated students. The platform's simple, user-friendly system makes it easy to connect and build long-term learning partnerships.

Initially, I was not convinced about the system but honestly I have to say that the experience (it is the first that the company gives me a studente) was excellent. Hope to get more students to be able to expand my language (spanish) in NSW, particularly country side. I live in central coast, NSW and not everybody have access or the posibility to go to Syndey to learn.

Tutoroo is great at communicating with us as tutors. Quick and helpful, always there :)

I’m having a great time on TUTOROO. It’s a wonderful platform for teaching and connecting with learners. I truly enjoy the experience.

It was a great class with nice interaction and professional use of the Italian.

The best teaching platform

It’s a really exciting experience. The interface is easy and simple to navigate. The teacher student connection is simply TOPNOTCH.

The staff helps me very well to follow up the new student and support to arrange our first class as soon as possible. Thank you so much.

As been one of the Chinese language tutors in Sydney, I got a few students to be tutored in Sydney area under Tutoroo's great organisatioon. Well done Tutoroo's team!
Thanks from Lucy C

The team is efficient and the work is well-organized.

Luz is flexible and fun.

She makes learning a new language interesting and interactive. I can only strongly recommend her.

My experience with Tuteroo has been extremely disappointing. I purchased a package for face-to-face tutoring lessons, hoping to find a qualified tutor. However, the service has a significant flaw in its business model: it requires payment before confirming a tutor's availability.

After I had paid for the package, I was informed that the tutor I had selected was not available. This business practice is misleading and puts the customer at a disadvantage. To make matters worse, my requests for a refund have gone unanswered for over a month.

I am now in a situation where I have paid for a service that was not rendered, and the company is unresponsive to my requests for a refund. I would caution anyone considering using Tuteroo to be aware of this risk. Their policy of taking payment before confirming tutor availability, combined with their poor customer service, makes them an unreliable platform.

I cannot recommend Tuteroo based on my experience. I hope that by sharing my story, I can help other potential customers avoid a similar situation.

This company is really outstanding. I had great experience with it because it made it possible for me. We both look forward to achieve our goals and with this company everything is met.

The tutor is very supportive and polite. Provided me with studying materials.

quick responses

Paid for lessons – tutor unavailable, no refund from Tutoroo

I paid for private English lessons through Tutoroo.co and selected a tutor in Dubai.
After payment, I was informed that the tutor was not available and no suitable replacement could be arranged.

I contacted Tutoroo several times asking for a refund since no lessons were provided, but they refused and stopped responding.

This is unacceptable – the company takes payment in advance but does not guarantee that the tutor is available. I strongly advise others not to trust this platform until they change their refund policy and improve customer support.

I have all payment confirmations and email conversations as proof.

Verdict: Avoid Tutoroo – poor communication, no refund, and unreliable service.

User friendly communication and tutor introduction; timely support with clear instructions and follow-up

I’ve had a very disappointing experience with Tutoroo. They show absolutely no respect for the tutors who actually teach the lessons. The company keeps the full payment from the first two weeks of classes, claiming it’s part of their policy, and promises that if a student cancels, the tutor will be refunded half of that amount.
In my case: while I’m still waiting, I have already generated €336 (or more) of revenue for Tutoroo through lessons that I provided. And yet, for the classes I actually taught, which were paid for, I’m still waiting for the money they owe me. I’ve been waiting for two months. Despite the multiple messages I have sent their support team, all I get is “please wait” — no action, no resolution.
It’s extremely unprofessional and unfair. Tutoroo benefits from tutors’ work, keeps full amounts for the first two weeks, then doesn’t honour its own promised refund or payout schedule. I would not recommend this platform to other language teachers until they start treating tutors with honesty, transparency and respect.

I have met this instructor and we have agreed on a plan. But she said she was unwell for second lesson. We skipped it. Then she ghosted me for our 3rd lesson.

Edit: Had multiple unpleasant experiences with multiple tutors. But the platform helped me with other instructors. I thought I was leaving a reply for the tutor, not the platform itself.

Teaching Spanish it has been a precious privilege and I love to do it through Tutoroo. I had a wonderful experience teaching Lauren, she is so committed and eager to learn.