I ordered two parts in one shipment
I ordered two parts in one shipment. One was ok but second was bent and scratched badly (unusable). It was packed in flat cardboard and tape wrapped around it. Item were a little heavy so they weren't protected at all.
I was forced to repair the items at my expense and filed a complaint immediately when I received the parts.
Now I have sent 3x emails complaining about this and still no response, I regret not buying through eBay for protection and they do not respond to my emails or provide compensations.
Will not use them again since their service is to not respond at all. I recommend to use eBay or something to protect yourself or use someone else.
Sent again email to service.client (at) tutto-parts.fr which is the address I have been sending too as a follow up to my order.

Reply from Tutto Parts







