Exactly what I wanted, no compromise made. Great price even including the delivery charge, delivered in good time. All from Tweeks was great only let down by no tracking/delivery information at all fr... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The whole process was as good as it could be. Clear and easy to use ordering system. Good range of products at competitive prices. Information about the status of the order was first rate. The order w... See more
Company replied
Great price and well set up and quick delivery no problems so far I was a bit hesitant to purchase online but the process was easy no complaints , Could have been enhanced by maybe a basic tool adde... See more
Company replied
Excellent customer service. Ordered my son’s bike on Saturday arrived first thing Tuesday morning. Packaged well. Bike is perfect thank you .
Company replied
Company details
- #22 of 96 best companies in Bicycle Shop
Information provided by various external sources
Tweeks Cycles, strives to give you the customer an unrivaled choice of both MTB and Road components, bikes, clothing and accessories from the world’s very best cycling brands to buy online. Whether you’re a beginner or an expert our aim is to supply you with the equipment you need to achieve your goals.
Tweeks Cycles
Written by the company
- Free UK Delivery
- Everything we sell can be shipped directly to you for FREE where ever you are in the UK when your spend is over £29.99
- 0% Finance
- We offer 0% Finance on an extensive range of products online including almost all of our bicycles and a huge range of our clothing, components and accessories
- Next Day Delivery Service
- Order anything in stock before 4.30pm and we will ship it on our next day delivery service that very day (for Bikes this is subject to build and Pre Delivery Inspection)
Contact info
4.8
Excellent
26k reviews
Asks customers to review
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Reply from Tweeks Cycles
We appreciate you taking the time to share your experience with us! We're happy to hear that you received great communication, fast delivery and great pricing!
Tweeks Cycles
#TeamTC
Great service thanks..
28 March 2026
Reply from Tweeks Cycles
Thank you for the 5* review!
We're pleased to see that you had great service!
We hope to see you back again soon.
Tweeks Cycles
#TeamTC
Great service!
Bike was very well-packaged and arrived in mint condition. Also took very little time to set-up out of the box.
29 March 2026
Reply from Tweeks Cycles
We're happy to hear that the bike arrived in perfect condition and was easy to set up. Thank you for your positive feedback, we appreciate it!
Tweeks Cycles
#TeamTC
My product never arrived
My product never arrived , I have contacted Tweeks in line with Royal Mail advice and am awaiting a response.
29 March 2026
Reply from Tweeks Cycles
Thank you for your feedback. Please note that this platform is for our customers to review the service that we provide.
Our Customer Service Team have been in contact with you regarding your missing order and have advised you of the process they must follow in instances like this. They are currently waiting for a driver interview update from the courier.
Once they have an update they will be in touch with you. As advised this update can take 48-72 hours.
Thank you.
Tweeks Cycles.
Great service from Tweeks Cycles
The whole process was as good as it could be. Clear and easy to use ordering system. Good range of products at competitive prices. Information about the status of the order was first rate. The order was delivered in good time and in perfect condition. I would recommend Tweeks Cycles to anyone and will certainly be using them in future.
25 March 2026
Reply from Tweeks Cycles
Thank you for the glowing review!
We're happy to hear that you found our ordering system clear and easy to use, with a good product range at competitive prices. We're glad the order status updates and delivery met your expectations. Thank you for your recommendation, we appreciate your business.
Tweeks Cycles
#TeamTC
Reply from Tweeks Cycles
We're happy to hear that the items arrived as expected and you had a rapid delivery. Thank you for your positive feedback!
Tweeks Cycles
#TeamTC
Very quick dispatch and delivery
28 March 2026
I purchased the kmc quick links and…
I purchased the kmc quick links and they arrived in just a few days! Will be ordering again at some point!👍
28 March 2026
Reply from Tweeks Cycles
We're happy to hear that the quick links arrived quickly! We appreciate your positive feedback and are glad you're satisfied with your purchase. We look forward to your next order!
Tweeks Cycles
#TeamTC
Reply from Tweeks Cycles
We're happy you received great value and fast delivery. Thank you for your feedback, we appreciate it a lot!
Tweeks Cycles
#TeamTC
Reply from Tweeks Cycles
We're happy you received your delivery quickly and found good stock at a great price! We appreciate your positive feedback.
Tweeks Cycles
#TeamTC
Great service!
28 March 2026
Reply from Tweeks Cycles
We're glad you had a quick and efficient service with us!
We hope to see you back again soon!
Tweeks Cycles
#TeamTC
Communication was a bit poor
Communication was a bit poor. Ordered some pawls which were very reasonably priced but the tracking info kept saying that there was no update right up to the day I received the items.
28 March 2026
Reply from Tweeks Cycles
We appreciate your order and are sorry the tracking information was not properly updated. We will review our communication process to ensure a better experience in the future. Thank you for the feedback.
Tweeks Cycles
#TeamTC
Have used t weeks cycles a few times
Have used t weeks cycles a few times. Always fast delivery and a good price. Would definitely recommend them.
28 March 2026
Reply from Tweeks Cycles
We're happy to hear that you've consistently received fast delivery and appreciate our pricing. We value your recommendation and thank you for your positive feedback!
Tweeks Cycles
#TeamTC
Not the fastest delivery but great…
Not the fastest delivery but great price and service
28 March 2026
Reply from Tweeks Cycles
We appreciate your review! We're happy the price and service met your expectations, we apologise that our delivery was slower than expected and will try and rectify this for the future.
Tweeks Cycles
#TeamTC
Reply from Tweeks Cycles
We're happy you received excellent service and postage! We appreciate your positive feedback and are grateful for your time.
Tweeks Cycles
#TeamTC
Received brake pads as ordered
Received brake pads as ordered, lubricant ordered same day / different order, not arrived
1) I need to contact you over failure to provide
2) If an item is forgotten on initial order and you go back on and further order, why can’t these be amalgamated rather than 2 separate postage bills
25 March 2026
Reply from Tweeks Cycles
Thank you for your feedback.
We’re pleased to hear that your brake pads have arrived, but we’re sorry to hear that the lubricant from your second order has not yet been received.
As the orders were placed separately, they are processed independently through our system. For this reason, they cannot be amalgamated once placed, and separate carriage charges apply.
Regarding the outstanding item, we would kindly ask that you contact our Customer Service Team cs@tweekscycles.com with your order details so that we can investigate this further and assist you accordingly.
We apologise for any inconvenience caused and appreciate your understanding.
Tweeks Cycles
Reply from Tweeks Cycles
We're happy to hear that you received your order quickly! We appreciate you taking the time to leave us this positive feedback.
Tweeks Cycles
#TeamTC
Tweeks delivered!
Tweeks delivered. I found a great spec bike for my son at a good price point. The service from there was prompt and the bike arrived very securely parcelled and looks fantastic! Thanks guys
25 March 2026
Reply from Tweeks Cycles
We're happy to hear that you found the perfect bike for your son at a great price. We're glad the delivery was quick, and it arrived safely. Thanks for your positive feedback!
Tweeks Cycles
#TeamTC
Reply from Tweeks Cycles
We're glad you had a quick and efficient service with us!
We hope to see you back again soon!
Tweeks Cycles
#TeamTC
Reply from Tweeks Cycles
We're glad you had a rapid delivery and service!
We hope you enjoy your new order!
Tweeks Cycles
#TeamTC
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