Brought my KIA to T W White & Sons in Byfleet on a number of occasions. These guys are professional, courteous, and they just get the job done to a high standard. Be it a service or repairs. They... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Friendly with fantastic advice. Was able to take out 3 cars for a test drive on one visit. We were given a curtesy car when our newly purchased car went in for its checks. Nothing was too much trouble... See more
Company replied
These guys went above and beyond. Due to factors beyond anyone’s control the delay for my new car was shortened to the earliest time possible. Above and beyond. Literally. The staff at Mazda on my... See more
Company replied
From the very first engagement Mark Hammond at TW White in Bookham was the consummate professional. Friendly, easy to talk to, and clearly experienced, he made the decision to go ahead with the sale... See more
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Company details
- #11 of 45 best companies in Motor vehicle dealer
- #16 of 91 best companies in Car dealer
Information provided by various external sources
Mazda, Suzuki New & Used Car sales in Surrey, South London and Kent. New Car Finance and Used Cars plus servicing and maintenance at T W White & Sons
Contact info
Barnett Wood Lane, KT22 7DG, Leatherhead, United Kingdom
- www.twwhiteandsons.co.uk
4.9
Excellent
405 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Great service from Harvey
2 July 2026
Reply from T W White & Sons
Paul, thank you for your kind words for our Weybridge Mazda showroom team. We hope to be of service to you again in the future.
Reply from T W White & Sons
Sylvi, thank you, the Effingham Suzuki team really appreciate your 5 star feedback.
Great salesmanship very polite and make…
Great salesmanship very polite and make you very welcome and no pressure to buy and give you all info on your purchase highly recommended
2 July 2026
Reply from T W White & Sons
Peter, thank you for your kind words regarding our Mazda showroom team. We hope to be of service to you again in the future.
The staff at Orpington are so friendly…
The staff at Orpington are so friendly and customer oriented and are happy to explain what work has been carried out .
25 June 2026
Reply from T W White & Sons
Gordon, thank you for taking the time to let our Mazda service team know how they did. We are always more than happy to assist if anything else comes up.
I have already replied to a similar…
I have already replied to a similar questionnair butr here goes.j
25 June 2026
Reply from T W White & Sons
David, yes apologies, that may have come from Mazda direct. But thank you for the 5 star response for our Bookham service team.
Great Service from Mark Hammond and the…
Great Service from Mark Hammond and the team. I bought a car and was very happy with the whole process start to finish. Thx again
2 July 2026
Reply from T W White & Sons
Nicholas, that's great to hear. We're happy our Bookham Mazda showroom team provided you with such a positive experience.
Reply from T W White & Sons
Tim, thank you for your positive review of our Mazda servicing team. We look forward to your next visit.
The staff were very helpful and…
The staff were very helpful and informative whenever I needed to contact them. I bought the new car online and my old car was taken in part exchange without them seeing it.
2 July 2026
Reply from T W White & Sons
Rob, we're glad to hear we delivered such a great Suzuki buying experience. Thank you for sharing your comments here for others to see.
Service carried out to my satisfaction
25 June 2026
Reply from T W White & Sons
Anne, thank you we do appreciate your 5 star review.
Excellent Service
I have been using TW White in Bookham for many years both for purchasing cars and servicing. I have always experienced excellent customer service and knowledgeable staff. I would like to mention the young lad who collected and delivered my mx5 after its service who was a credit to the company.
25 June 2026
Reply from T W White & Sons
Sally, thank you for your kind words and this wonderful review. We'll be sure to share your comments with the team.
One of the best places to buy a car…
One of the best places to buy a car nice staff good price very helpful and not pushy and yes I will buy there again plus nice coffee machine 😀
23 April 2026
Reply from T W White & Sons
Gary, we're glad to hear our Effingham Suzuki team delivered such a great experience. Thank you for taking time to let others know about your experience with us.
Excellent service from initial call to collection.
Incredible service from the moment I called to the moment I collected my car.
Delightful front of desk staff. They gave me a loan vehicle for the day and listened to what I needed. Mechanic called to discuss the fault I had with the car. Car was valeted before being returned and I was issued with a comprehensive report.
Would not hesitate to use again or recommend.
26 March 2026
Reply from T W White & Sons
Charlotte, our servicing team strives to deliver an excellent experience and are glad you found that to be the case during your visit. If we can help any further in the future, do let us know.
Reply from T W White & Sons
Martin, we appreciate your positive review about your recent servicing experience with us, thank you.
We had a good experience
We have a great experience, really clear, quick efficient process
18 June 2026
Reply from T W White & Sons
Mrs Ewing, thank you for your kind words and this 5 star review for our Weybridge Mazda showroom team.
Reply from T W White & Sons
Tony, thank you for letting our Suzuki Effingham showroom team know how they did. We do hope to see you again in the future.
Very friendly and efficient.
1 June 2026
Reply from T W White & Sons
Maurice, we're happy to hear you had such a positive experience with our Mazda servicing team, and look forward to the next time.
I recently purchased a vehicle from TW…
I recently purchased a vehicle from TW White & Sons in Effingham and the entire experience was outstanding from start to finish. Darren (Sales Manager)was my first point of contact, as directed by Carwow, who then passed me over to Matthew to complete the purchase.Matthew went above and beyond to meet every request I had, keeping me fully informed throughout the whole process with excellent communication and professionalism. The purchase was completely hands-free and everything was handled seamlessly, with the vehicle delivered right to my door(free OF Charge) exactly when promised. Matthew was also fantastic and made the whole experience smooth and stress-free.I can honestly say this was five-star service all the way. If you are looking for knowledgeable, reliable, and genuinely customer-focused salesmen, I highly recommend Matthew, and the whole team at TW White & Sons.
18 June 2026
Reply from T W White & Sons
Ian, we're happy you found our Suzuki showroom team to be so supportive throughout your buying journey. It is our aim to provide every customer with top quality service and we're so pleased you were delighted with the experience.
Very helpful salesman and good service
25 June 2026
Reply from T W White & Sons
Thank you, we're glad you had such a wonderful buying experience with our Mazda Orpington showroom team. We hope to be of assistance again in the future.
Good service
Good service for vehicle collection from home and return for MOT and annual service. Per appointment schedule,polite and efficient.
12 June 2026
Reply from T W White & Sons
Adrian, we're pleased to hear that our Suzuki servicing team provided a good service. We look forward to next time.
very helpful
4 June 2026
Reply from T W White & Sons
Marie, we're so glad our Suzuki showroom team could help.
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