Item never received, is been over a week and I have not received any update on when I will get a refund or product replacement. Terrible customer support. Fraud!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Worst experience I've ever had. I ordered a jersey and entered my correct address, but they shipped it to the wrong location. On top of that, I had to pay an extra delivery fee because of their mis... See more
Started off with mixed results. As a punter with nearly 20 years of betting experience I am well aware that its about incremental gains not massive wins. However, after a few months the quality of th... See more
This is a honest review and not botted like maybe other reviews, old reviews are really bad from what ive seen but this is mine. I ordered Superfly 10 Pro FG on June 8th and by june 12 (the day i was... See more
Company details
Information provided by various external sources
Upper 90 is a soccer specialty store with 4 retail locations in New York: Manhattan, Brooklyn, Long Island and Queens. Our location in Brooklyn features a 750-square-foot indoor soccer pitch, that serves as the site of the Upper 90 Soccer School, birthday parties and special events. Our goal is to provide high-end / quality products from the world’s top brands (adidas, Nike, Puma), and at an affordable price. We love our customers and aim high when it comes to serving you. If you’re not 100% satisfied with your shopping experience, reach out to our support team and we’ll do everything we can to make it right.
Contact info
697 Amsterdam Ave, 10025, New York, United States
- (646) 863-7076
- cs@u90soccer.com
- www.u90soccer.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I purchased Nike Youth Mercurial…
I would not buy it again.
I purchased Nike Youth Mercurial Superfly 6 Elite, cleats did not came with Nike’s original insoles. It came with inauthentic insoles that there is no branding marked anywhere. It looks cheap and absolutely not from Nike. I asked them to just replace with insoles only and they denied because branding possible rubbed being worn or Nike missed branding on one I got. What kind of insoles branding rubbed out for only used 2 games, I was really upset about their unbelievable excuses. It is very hard to believe that Nike missed branding especially “NIKEGRIP” is one of Nike’s selling point of their insoles that grips your feet inside of boot. Cleats that I got was on sale, I believe on their side replace with generic brand. I really disappointed with their action toward to the customer.
WILL NEVER BUY A JERSEY ELSEWHERE!
WILL NEVER BUY A JERSEY ELSEWHERE!! I HAVE HAD A LOT OF JERSEYS WITH LETTERING THAT PEELED AFTER A FEW USES AND WAS ALWAYS TOLD "SORRY NOT OUR PROBLEM". MY UPPER 90 GIROUD JERSEY PEELED AFTER WEARING ONCE, AND UPON CONTACTING THE COMPANY THEY AGREED TO REPLACE THE JERSEY! ON TOP OF THAT GIROUD WAS TRADED THE DAY I SENT IT BACK SO I ASKED FOR A NEW NAME AND THEY WERE MORE THAN HAPPY ACCOMODATING MY REQUEST
Great prices. Excellent customer service!
I've purchased several times from Upper 90 retail locations as well as their online site over the last couple years and my experience has always been exceptional.
The staff is friendly and knowledgeable. They ship fast and the prices are almost always better than their competitors. Don't shop for soccer gear anywhere but Upper 90!
VERY HAPPY
Quick ordering at a good price. Email to say order received and when delivery can be expected. Text message to advice an hour time slot of when delivery will take place, along with he name of the delivery driver!! Excellent.
EXCELLENT
THIS WAS THE FIRST TIME I ORDER AND WAS VERY HAPPY TO FOUND WHAT I WAS LOOKING AND EXTRA SPECIAL THAT WAS EVEN ON CLEARENCE THANKS A LOT AND WILL DEFINITLY WILL BUY AGAIN AND RECCOMEND THIS STORE TO MY FRIENDS THANKS GUYS
Great selection and fast shippinh
Found a great deal on a jersey I'd wanted for a while shipping was cheap and quick.
Great service!
I was able to buy a Soccer Jersey on line with no problem and I picked it up at the Brooklyn location in less than 2 days. Very efficient; will do it again when I need to buy soccer gear. Thanks!
Pick up service was awesome
I bought a USMNT youth warm jacket online and was able to pick it up the next day at the store on the Upper West Side. Very convenient.
U90's price was lowest I found for the Manchester City socks I needed
a. Price was lowest
b. Shipping/handling was low/reasonable
c. The package arrived within a reasonable time
Right products at the right price
This company came highly recommended from Seeing Red (podcast). I purchased a NYRB jersey, great price, shipped fast, arrived even faster!
great service
Item exactly as described, shipped quickly and customer support was helpful
Great soccer store
Great soccer store, fast shipping, awesome customer service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








