We have a new member of staff who didn't have some of the ID information and we needed to complete a paper version of the DBS - mainly due to her change of name by deed poll and age. Sharna has been... See more
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uCheck are one of the top providers of vetting and screening checks in the UK and currently processes over 1,000,000 checks annually. uCheck is the largest DBS provider in the U.K and the service offers not only DBS Enhanced, Standard and Basic checks but also the Right to Work, ID and Adverse Credit Checks. uCheck offers a user-friendly Platform, outstanding Client Support and an extremely competitive and transparent fee structure, offering the highest level of quality and compliance with ISO:27001 and ISO:9001 accreditation. With DBS checks typically completed in under 48 hours, uCheck is renowned for being Rapid, Trusted and Secure with over 30,000 Organisations currently registered and benefitting from the uCheck service.
Contact info
Aperture, Pynes Hill, Exeter, EX2 5AZ , Exeter, United Kingdom
- 0330 113 33 33
- help@ucheck.co.uk
- www.ucheck.co.uk
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Replied to 73% of negative reviews
Typically replies within 1 week
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Becca made my life a whole lot simpler…
Becca made my life a whole lot simpler today, by providing an easy solution for my problem.
uCheck is a great and easy platform for checking people, making it so easy for them - and for me. thank you

Reply from uCheck
Sharna!
Sharna helped me today with a problem I had with a DBS check. She provided a solution and now am able to submit a DBS check ( Self Employed). Kind and understanding and sent me the information quickly.
Thanks again!

Reply from uCheck
wonderful experience
I had an absolutely wonderful experience—Lynette was incredibly kind, patient, and genuinely caring throughout. Her cooperative and understanding nature made everything so smooth and stress-free. She went above and beyond to be supportive, and her polite, warm manner on the call really stood out. It’s rare to come across someone so professional yet so personable at the same time.
⭐ Lynette ⭐, thank you so much for your kindness and outstanding support—it truly meant a lot. Wishing you a beautiful and relaxing rest of your day 😊

Reply from uCheck
Had an issue with entering some…
Had an issue with entering some information, Becca was able to help me find the problem and resolve it for me. Did this via the Chat.

Reply from uCheck
I have 12 years experience cleaner and…
I have 12 years experience cleaner and hospital

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The quick response I had back from…
The quick response I had back from uCheck after i emailed them.

Reply from uCheck

Reply from uCheck
I am a new user with this company
I am a new user with this company, with the new user confusion. I used their online chat, and after a short chat with AI, was promptly put through to a human! I spoke with Chris, who was extremely helpful and patient with me, and was able to answer all of my queries- very professional, very quick- excellent service

Reply from uCheck
Worst company ever two times I lost…
Worst company ever two times I lost money when they withdrew my application for no reason oh we wanted to confirm your address and you didn’t respond that’s why
Absolutely disgusting I had enough os it
Lost all money
Additional detail
I applied for DBS and after 4 months they withdraw my application and this is the second time after 4 months they asked me to confirm my address which I did they said you respond late no call it’s crazy
07453322234

Reply from uCheck
Molly was extremely helpful and…
Molly was extremely helpful and resolved all my issues!

Reply from uCheck
I needed to make an amendment to our Primary Account Contact
I needed to make an amendment to our uCheck account via email as it couldn’t be done in our account setting.
I sent a general email saying what I needed to be changed. I had an almost instant reply from 🌟Katie🌟 who was extremely helpful and resolved what we needed so easily.
The service received was 11/10 🌟🥰

Reply from uCheck
Excellent response and service by Martin
I emailed as although I have a company account for processing DBS checks I also wanted to be able to access the discount. Martin was prompt in responding giving clear information in a professional manner and resolved my issue extremely quickly. He definitely deserves recognition for his excellent customer service.

Reply from uCheck
I had a really positive experience…
I had a really positive experience working with Becca at UCheck.
She was thorough and patient throughout, asking the right questions to ensure the correct DBS level and classification were applied to our roles. It wasn’t a straightforward setup on our side, but she took the time to work through the nuances with us rather than making assumptions.
Communication was clear, prompt, and professional throughout, and I felt confident that the final outcome was accurate and compliant.
Really appreciate the support.
Thank you, Becca.

Reply from uCheck
Molly helped us understand how uCheck…
Molly helped us understand how uCheck can help our business grow and ensure we are compliant.
Molly was quick to respond, concise and offered solutions that were most suitable to how we operate. Excellent service.

Reply from uCheck
Lynette was polite
Lynette was polite, speedy and friendly. She answered my query regarding a DBS check in no time at all!

Reply from uCheck
Really quick turnaround
Really quick, and customer friendly service by using the chat function. My query was sorted straight away. Thank you.

Reply from uCheck
Jean is excellent
Jean is excellent. she attended to all my queries without stress and in a short time. All issues resolved.
She is very professional.

Reply from uCheck
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