Great customer service, spoke to Andy Bayford, really honest and fair, Nothing was too much trouble. Looking forward to ordering more. Thanks.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Dealt with Neil, very helpful and responsive. Drew up plans and quote within a couple of hours. Neil was very patient and answered all the questions I asked promptly and sent pictures of parts that I... See more
I ordered a shower niche through the Wetroom store and was served by Andy Buyford. The product and service were first class, the delivery arrived in 2 days as promised. Andy was so friendly and help... See more
Eddie was super helpful from start to finish, and never pushy for the sale. His guidance and speedy response to my many questions gave me confidence to buy from Uheat :) Will definitely be using them... See more
Company details
Written by the company
Uheat is a trading style of Pedarson Ltd (The Pedarson Group), a family-owned and managed company established in 2003. We specialise in delivering high-quality underfloor heating solutions to homes and businesses across the UK. With over two decades of industry expertise and a range of premium brand partners, our mission remains clear. To provide exceptional customer service and reliable, energy-efficient heating systems. We’re passionate about comfort, innovation, and doing things the right way. Every interaction with our team is built on trust, expert guidance, and a genuine commitment to helping you find the best heating solution for your needs. Whether you're a homeowner, installer, architect, or developer, we are here to support you with expert advice, product guides, installation tips, and everything you need to make underfloor heating simple and effective.
Contact info
Unit 16 Martlesham Creek Ind Est, Sandy Lane, IP12 4SD, Woodbridge, United Kingdom
- 01394 384077
- mail@uheat.co.uk
- www.uheat.co.uk
4.8
Excellent
388 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy ordering and fast dispatch.
26 May 2019
Unprompted review
Great service
Great service. Went out of their way to help us and sort out problems the courier was experiencing.
30 April 2019
Unprompted review
Very helpful and professional.
26 February 2019
Unprompted review
Rang for advice and they couldn’t be…helpful
Rang for advice and they couldn’t be more helpful!
11 January 2019
Unprompted review
Quick and efficient service
12 December 2018
Unprompted review
Very helpful when I have query on using…
Very helpful when I have query on using parts I purchased and other technical issue. Return process is also prompt.
31 October 2018
Unprompted review
Supplied everything I required
17 October 2018
Unprompted review
Excellent service at very competitive…
Excellent service at very competitive prices
25 August 2018
Unprompted review
***Perfect***
13 June 2018
Unprompted review
Answered questions expediently and…
Answered questions expediently and delivered product swiftly.
Thank you
28 March 2018
Unprompted review
excellent service and plenty of help
26 March 2018
Unprompted review
Still have not got my order and no…
Got delivery today will put delay down to weather but contact from delivery company was very poor.
2 March 2018
Unprompted review
Reply from Uheat - Underfloor Heating
Little confused by this review, We have not been contacted by the reviewer and our courier attempted delivery 2 times this week and no one was available to receive the goods. The goods were delivered today before this review was posted and we have confirmed this by telephone with the recipient on site.
If there are any issues with deliveries, we always resolve them.
Underfloor heating.
Very easy ordering process. Item delivered in good time and the underfloor heating system was straightforward to lay.
7 February 2018
Unprompted review
Very good no nonsense in getting …
Very good no nonsense in getting advice on amount need for the job .great delivery on or before delivery date .
14 November 2017
Unprompted review
Fast and efficient service
Fast and efficient service. Website easy to understand and navigate. Great selection of products with clear and helpful information
28 September 2017
Unprompted review
First time user
First time user, very pleased with service. Product delivered on time.
3 August 2017
Unprompted review
Items needed urgently were ordered from …
Items needed urgently were ordered from Uheat. Result, correct items received the next day. Couldn't have had better service, would recommend to all.
26 July 2017
Unprompted review
Very helpful.
30 April 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.