ukbreakaways Reviews 

4,225
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 973 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the booking process is exceptionally quick, completely straightforward, and always handled by friendly and professional phone staff who make arranging trips a pleasure. Travelers also love the fantastic value for money, regularly enjoying well organized short breaks, comfortable hotels, and wonderful tribute acts that exceed expectations. However, some customers also noted issues with certain elements like disappointing evening entertainment, poor dining options, or restrictive room temperature controls at specific hotels. A few people also experienced minor inconveniences such as minimal room cleaning services, delayed coach transfers, or receiving conflicting advice from customer support agents.

What people talk about most

Booking process

Clients share positive opinions on booking process, describing it as quick, simple, and straightforward... See more

Value for money

People report positive experiences with value for money, highlighting great overall costs, affordable holiday... See more

Service

Reviewers mention positive feedback about service, noting that staff are always polite, helpful, and... See more

Holidays

Consumers find holidays to be a great experience, frequently praising the excellent value, helpful service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You can't beat UK Breakaways for an all round value for money break. Whether you're staying up north or down south, west or east of the country or smack bang in the middle (Bosworth) You're assured of... See more

Rated 5 out of 5 stars

As always simple and straightforward booking. This will be the second Christmas we will have stopped at Southports Prince of Wales. One of our favourite short break holiday destinations. We go several... See more

Rated 5 out of 5 stars

This is the first time with this company,We stayed at the Shanklin beach Hotel IOW.The whole experience from start to finish was vey good-from the booking,and the Ferry and Hotel was seamless.We had a... See more

Rated 5 out of 5 stars

Always get excellent service when I speak to them. Friendly, helpful and always deliver. Let’s hope my most recent booking doesn’t let me down ha ha. Never has, I’m sure everything will be as great as... See more


Company details

  1. Tour operator

Written by the company

Fantastic value hotels and experience breaks in the UK. From family favorite seaside resorts to city breaks including drinks packages. See some of the UK's best tribute acts with our entertainment breaks or immerse yourself in the sights and sounds of London's West end with out theater breaks. Discover all the UK has to offer with ukbreakaways.com


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4k reviews

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Asks customers to review

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4.6

All reviews

(4,225)

929 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The holiday was due to start today

The holiday was due to start today, so this review solely relates to the "pre-holiday" experience. Pleasant enough, but the advertised price was discounted, but I was asked to pay the original price, which was £60 more. Free parking was also advertised, but a charge of £6 a day was mentioned, & there was a problem over double v twin room. Two of these issues were sorted right away however. Also, when I was asked to give a review, the response I received when I did, was totally inappropriate, & seemed to come from badly thought out AI. (or a child) I had to cancel the holiday when my wife took a stroke last week, & I was disappointed that there was not the opportunity to reschedule to a later date.

7 October 2026
Rated 4 out of 5 stars

Trying to book the holiday was a…problem.See message

Trying to book the holiday was a problem when I came to pay.I went all through the long card number,went onto the next piece done that when it came to the security number went to put that in and the screen went blank and back to the start,so I done it all again then it went blank again and said no web page available,in the end I had to ring through. I did tell the person I booked with that there was a problem so hopefully it is sorted now.

10 October 2026
Rated 5 out of 5 stars

Good experience

My experience was really good because I rang up and spoke to a guy called Kieth at you Glasgow office.Kieth was very efficient and very good at his job.Thanks for being professional and personable.

2 October 2026
Rated 4 out of 5 stars

An enjoyable experience.

Helpful telephone staff very friendly and efficient. paperwork followed promptly. Hotel and accommodation both good value for money. A pleasant and trouble free break.

5 October 2026
Rated 3 out of 5 stars

Drink token

The hotel was good and the staff was helpful but with the 4 drinks per day as the age of the people that go on the trips is probably on medication that can’t drink alcohol so 0 alcoholic options was very very poor for your token
And what you were able to get was just a small bottle of lager yes I was able to get a 0 cider but had to pay £2 extra on top of my token and no 00 Guinness which is a very popular drink even if I was to get a small bottle of water it was 1 token a bit unfair when I was able to get a paint of lager for 1 token or a gin and tonic

5 October 2026
Rated 2 out of 5 stars

Don't go

We're do i start parking not good room one person room but for too really small.food disgusting because of 2 buses in meal times was a stampede apsultly disgusting what moor can I say will not be back::

6 October 2026
Rated 5 out of 5 stars

Bosworth Hall hotel

Great hotel good food tributes really good 2 for 1 drinks good really good crowd only compliant my legs ache from to much dancing lol well done folks keep it up

2 October 2026

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