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UK Coaching Reviews 717

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their passion, helpfulness, and extensive knowledge, making interactions pleasant and educational. The service provided is frequently highlighted as excellent, with many people appreciating the informative, engaging, and well-delivered courses, as well as the valuable resources offered. However, some customers also noted issues with the website, experiencing difficulties with navigation, technical errors, and problems with data storage. A few other people also felt that some course content was too technical, basic, or did not fully reflect its description.

What people talk about most

User experience

Clients share positive opinions on user experience. Many reviewers found the courses dynamic, educational,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff's knowledge,... See more

Service

Customers had positive experiences with service. Many found the service easy to use, with courses covering... See more

Website

People report ambiguous experiences with the website. Many customers found it easy to navigate, with some... See more

Product

Reviewers mention positive feedback about product. Customers consistently praise the courses as very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a problem setting up auto-renewal and spoke with Vicky via email. She was quick and responsive, and really helpful! She explained simply for me and provided images for reference too. She even rais... See more

Company replied

Rated 5 out of 5 stars

It can be turgid renewing SPC especially when you have multiple ones The lead , Lijana , was thorough , interesting, up to date , encouraging and showed a huge breadth of knowledge of subject . Th... See more

Company replied

Rated 5 out of 5 stars

The tutor was clear with his instructions and made me feel comfortable even though I sometimes got in a bit of a twiddle with the chat box! The chat rooms were interesting. The information display... See more

Company replied

Rated 5 out of 5 stars

Throughly enjoyed the safeguarding course, taking some important advice back to raise. Although it's a 3hr course, this went quickly and the course was rolled out very effectively by the knowledgeab... See more

Company replied


Company details

  1. #5 of 10 best companies in Charity
  2. #62 of 98 best companies in Career and Education Provider
  3. #78 of 139 best companies in Insurance company
  4. #13 of 14 best companies in Liability Insurance Company
  5. #4 of 7 best companies in Sports Insurance Company

About UK Coaching

Written by the company

We Are The Team Behind The Coach

Coaches change lives.

We’re here to equip you with the tools, guidance, and resources to grow, thrive, and make a lasting impact.

No matter your sport, background, or role whether you're a coach, coach developer, exercise trainer, sports instructor, activity leader, volunteer, community sports leader, parent helper, or teacher we stand by you.

As the UK’s only independent representative body for coaches, we champion, support, and develop the entire coaching community, driving healthier, happier communities through great coaching.

Through UK Coaching Club, you gain exclusive access to expert insights, practical resources, and dedicated support—helping you navigate both your coaching journey and everyday life.

We’re building a thriving network where you’re never alone. From grassroots volunteers to paid professionals plus those who train and develop coaches we exist to inspire active, healthy communities.

Whatever your role, wherever you work, and whoever you empower we’re here to help you make a difference.

Support includes protection too. UK Coaching offers dedicated Fitness Insurance designed to safeguard coaches, instructors, and trainers when the unexpected happens. More than just a safety net, our insurance gives you peace of mind while enabling us to continue supporting a thriving coaching community.

We hear you. We see you. We support you. We represent you because we are you.

Our Vision, Mission, Purpose

Written by the company

Vision
To build a healthier and happier nation through great coaching.
Mission
To become the UK’s leading destination for learning and development, products, and services for the coaching workforce.
Purpose
To be here for the coach

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

717 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Digital safeguarding

I found the online course difficult to navigate and explanation of what each section was looking for very vague

22 January 2026
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Reply from UK Coaching

Thank you for sharing your feedback. I’m sorry to hear that you found the online course difficult to navigate and that some of the instructions felt unclear. Your experience is really important to us, and comments like this help us improve the way we present and structure our courses. We appreciate you taking the time to let us know. The UK Coaching Team.

Rated 5 out of 5 stars

Really well deliver safeguarding course…

Really well deliver safeguarding course highlighting real life issues. Great team workshops. I learnt alot

21 January 2026
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Reply from UK Coaching

Thank you for taking the time to leave a review. It’s great to hear that you found the safeguarding course well delivered and the real‑life examples helpful. We’re also really pleased you enjoyed the team workshops and felt you learned a lot. Your feedback means a lot. The UK Coaching Team.

Rated 5 out of 5 stars

Very informative and will support my…

Very informative and will support my voluntary role well.

27 January 2026
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Reply from UK Coaching

Thank you for your review. It’s great to hear that you found the course informative and that it will support you in your voluntary role. We really appreciate you taking the time to share your feedback. The UK Coaching Team.

Rated 5 out of 5 stars

Easy to navigate online learning

Easy to navigate online learning. Simple to use and informative. Lots of choice of areas of learning to meet needs and requirements.

19 January 2026
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Reply from UK Coaching

Thank you for your review. It’s great to hear that you found the online learning easy to navigate, simple to use, and informative. We’re also really pleased that the range of learning options met your needs. Your feedback is much appreciated. The UK Coaching Team.

Rated 5 out of 5 stars

Easy to purchase and helpful

Easy to purchase and helpful. Perfect insurance to cover Liability for a Personal Trainer

19 January 2026
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Reply from UK Coaching

Thank you for taking the time to leave a review. It’s great to hear that the process was straightforward and that you found the cover helpful. We’re really pleased the insurance meets your needs as a Personal Trainer. The UK Coaching Team.

Rated 4 out of 5 stars
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Reply from UK Coaching

Thank you for your review. It’s great to hear that you found the communication clear and the website content helpful. We really appreciate you taking the time to share your feedback. The UK Coaching Team.

Rated 5 out of 5 stars

Review

good knowledge and very useful for future.

26 January 2026
Unprompted review
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Reply from UK Coaching

Thank you for your review. It’s great to hear that you found the content knowledgeable and useful for the future. We really appreciate you taking the time to share your feedback. The UK Coaching Team.

Rated 5 out of 5 stars

Did what I expected the course to do.

Did what I expected the course to do.

19 January 2026
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Reply from UK Coaching

Thank you for your review. It’s good to hear the course met your expectations and delivered what you were looking for. Your feedback is appreciated. The UK Coaching Team.

Rated 3 out of 5 stars

It did not start well

It did not start well, wrong link led to another course, contact with UK coaching led to another link to a course that had already been, several emails later & the correct course was reached. The course leader was good & knowledgable but the content was a bit thin. The 'chat' groups were ok but out of the 15 (i think) people on the course only about 5 of us spoke/contributed at all & the rest stayed muted throughout. I'd hoped for a more extensive discussion about safeguarding topics.

16 January 2026
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Reply from UK Coaching

We’re really sorry to hear of the issues that you experienced trying to access the course. This is not the standard we aim for, and your feedback helps us improve our communication. We’re glad you were able to attend and we are grateful for your feedback regarding the content of the course. This will be passed onto the relevant team. The UK Coaching Team.

Rated 5 out of 5 stars

Great course

Great disability awareness course! Clearly Rachel knows her stuff, she delivered the course with humour and mindfulness. I was interested from start to finish. Thank you

17 January 2026
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Reply from UK Coaching

Thank you for taking the time to share your thoughts and provide positive feedback. The UK Coaching Team.

Rated 5 out of 5 stars

Very good course

Very easy to navigate, course was explained in easy terms but formative

14 January 2026
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Reply from UK Coaching

Thank you for sharing your experience, and positive feedback. The UK Coaching Team.

Rated 4 out of 5 stars

Interesting and informative

The course was engaging and informative. Having ADHD, I always wonder if the content/presentation will be interesting enough to hold my attention, but it was well constructed and interactive.

19 January 2026
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Reply from UK Coaching

Thank you for sharing your experience, we appreciate your feedback, which enables us improve our services where needed. The UK Coaching Team.

Rated 5 out of 5 stars

Good delivery It can be turgid renewing SPC…

It can be turgid renewing SPC especially when you have multiple ones
The lead , Lijana , was thorough , interesting, up to date , encouraging and showed a huge breadth of knowledge of subject .
The course was small in number and opportunity was given to discuss various issues
One of the best courses I've attended
Thank you

20 January 2026
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Reply from UK Coaching

Thank you for your review, we will pass your comments onto our tutor. The UK Coaching Team.

Rated 5 out of 5 stars

All coaches

All coaches a nd mentors from any discipline should sign up to UK Coaching

15 January 2026
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Reply from UK Coaching

Thank you for taking the time to share your thoughts. The UK Coaching Team.

Rated 5 out of 5 stars

Brilliant Online Course with a great Tutor

I attended the Safeguarding & Protecting Children course on 16th January 2025, delivered by Scott Murray, and I wanted to share some feedback.

Going into the session, I was expecting a fairly typical online course – something I’ll admit I usually approach with a bit of dread based on past experiences. However, this session was quite the opposite and genuinely one of the best online courses I’ve attended.

Scott was excellent throughout. He was engaging, knowledgeable, and interacted really well with all attendees, which made the three hours fly by. Rather than simply working through slides or asking participants to read large amounts of material, the session was practical, discussion-based, and highly relevant. Even once the session had officially finished, Scott stayed on for a further 5–10 minutes to answer questions, which really demonstrated his commitment and passion for the subject.

Despite having been involved in club sport for many years, I still picked up a number of important points and identified areas where we can improve and implement better safeguarding practices at our club. That, to me, is the mark of a truly effective course.

I would fully recommend this course, particularly for anyone who values real interaction and learning over being talked through endless slides or lengthy documents. Please pass on my thanks to Scott for delivering such an engaging and valuable session.

16 January 2026
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Reply from UK Coaching

Thank you for your positive review. We are thrilled with your detailed feedback and will pass on your comments to our tutor. #GreatCoaching. The UK Coaching Team.

Rated 5 out of 5 stars

Excellent Course

I recently completed my Level 1 Table Tennis Coaching course and had a very positive experience overall. Daniel was our instructor and delivered the course in a clear, engaging, and supportive manner throughout.
The sessions were well structured, practical, and easy to follow, with a good balance between theory and on-table coaching. Daniel explained concepts clearly, encouraged questions, and created a relaxed learning environment where everyone felt comfortable participating. His practical demonstrations and feedback were particularly helpful in building confidence as a new coach.
I found the course enjoyable, informative, and well organised, and it has given me a solid foundation to start coaching safely and effectively. I would happily recommend this course to anyone looking to begin their coaching journey.

14 January 2026
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Reply from UK Coaching

Thank you for your positive review. We are thrilled that you have such a high opinion and we are very grateful for your feedback. #GreatCoaching. The UK Coaching Team.

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