Had a problem setting up auto-renewal and spoke with Vicky via email. She was quick and responsive, and really helpful! She explained simply for me and provided images for reference too. She even rais... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It can be turgid renewing SPC especially when you have multiple ones The lead , Lijana , was thorough , interesting, up to date , encouraging and showed a huge breadth of knowledge of subject . Th... See more
Company replied
The tutor was clear with his instructions and made me feel comfortable even though I sometimes got in a bit of a twiddle with the chat box! The chat rooms were interesting. The information display... See more
Company replied
Throughly enjoyed the safeguarding course, taking some important advice back to raise. Although it's a 3hr course, this went quickly and the course was rolled out very effectively by the knowledgeab... See more
Company replied
Company details
- #5 of 10 best companies in Charity
- #62 of 98 best companies in Career and Education Provider
- #78 of 139 best companies in Insurance company
- #13 of 14 best companies in Liability Insurance Company
- #4 of 7 best companies in Sports Insurance Company
About UK Coaching
Written by the company
We Are The Team Behind The Coach
Coaches change lives.
We’re here to equip you with the tools, guidance, and resources to grow, thrive, and make a lasting impact.
No matter your sport, background, or role whether you're a coach, coach developer, exercise trainer, sports instructor, activity leader, volunteer, community sports leader, parent helper, or teacher we stand by you.
As the UK’s only independent representative body for coaches, we champion, support, and develop the entire coaching community, driving healthier, happier communities through great coaching.
Through UK Coaching Club, you gain exclusive access to expert insights, practical resources, and dedicated support—helping you navigate both your coaching journey and everyday life.
We’re building a thriving network where you’re never alone. From grassroots volunteers to paid professionals plus those who train and develop coaches we exist to inspire active, healthy communities.
Whatever your role, wherever you work, and whoever you empower we’re here to help you make a difference.
Support includes protection too. UK Coaching offers dedicated Fitness Insurance designed to safeguard coaches, instructors, and trainers when the unexpected happens. More than just a safety net, our insurance gives you peace of mind while enabling us to continue supporting a thriving coaching community.
We hear you. We see you. We support you. We represent you because we are you.
Our Vision, Mission, Purpose
Written by the company
- Vision
- To build a healthier and happier nation through great coaching.
- Mission
- To become the UK’s leading destination for learning and development, products, and services for the coaching workforce.
- Purpose
- To be here for the coach
Contact info
2 City Walk, LS11 9AR, Leeds, United Kingdom
- 0113 274 4802
- communication@ukcoaching.org
- www.ukcoaching.org
4.6
Excellent
717 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very informative
Very informative, well structured slides, good sign posting and good to break up sessions with group activities
18 February 2026
Unprompted review
Reply from UK Coaching
Thank you for your review. We’re really pleased to hear you found the session informative, with well‑structured slides and clear signposting. It’s great to know the group activities helped break up the session and support your learning. We appreciate you taking the time to share your feedback. The UK Coaching Team.
Very very difficult to renew insurance…
Very very difficult to renew insurance online and no alternative method available.
Whole process took 2 days
11 February 2026
Reply from UK Coaching
Thanks for taking the time to share your experience. We’re really sorry to hear that you found the online insurance renewal process difficult, this is not standard we aim for when providing you with a service. We are happy to see that you have now renewed your insurance with the assistance of our customer care team. We are always on hand to assist you, should you require any future assistance with your UK Coaching account. Your feedback helps improve our services. The UK Coaching Team.
Great course
Our trainer made a challenging subject really easy to understand. He answered questions with grace and managed the chat and interruptions perfectly. The course is detailed and the resources on the British Tri website are fantastic!
17 February 2026
Unprompted review
Reply from UK Coaching
Thank you for taking the time to share your thoughts and providing a review. It's great to hear the trainer delivered your session well and provided such a great experience. Your feedback is appreciated. The UK Coaching Team.
Team meeting
All aspects of the team meeting were helpful , as my first on a laptop , the instructions were clear , discussions helpful with all contributing. Sarah s advice was very good, proffesional.
15 February 2026
Reply from UK Coaching
Thank you for your review. We’re so pleased to hear that you found every aspect of the team meeting helpful. It’s great to know the instructions were clear on your first time using a laptop, and that the discussions were engaging for everyone. We’re delighted that you found Sarah’s guidance professional and valuable. Your feedback is truly appreciated. The UK Coaching Team
Accurate and effective training
Accurate and effective training. Easy to follow and full of additional resources
9 February 2026
Reply from UK Coaching
Thank you for your review. We’re really pleased to hear you found the training accurate, effective, and easy to follow. It’s great to know the additional resources were helpful too. We appreciate you taking the time to share your feedback. The UK Coaching Team.
Sarah was excellent
Sarah was excellent, making a serious subject very enjoyable. 3 hours flew by!
13 February 2026
Reply from UK Coaching
Thank you for your review. We’re delighted to hear that Sarah made the session both enjoyable and engaging — it’s great to know the three hours flew by for you. We really appreciate your feedback. The UK Coaching Team.
Reply from UK Coaching
Thank you for your review. We’re glad to hear the range covered in the session gave you plenty to think about. We really appreciate your feedback. The UK Coaching Club.
Reply from UK Coaching
Thank you for your review. We’re really pleased to hear you found the course well delivered and easy to follow. We appreciate you taking the time to share your feedback. The UK Coaching Team.
Reply from UK Coaching
Thank you for the 5‑star review. We’re delighted to hear you found the tutor outstanding. Your feedback means a lot to us. The UK Coaching Team.
Slow processing
Processing of each screen during the course was painfully slow resulting in a lot of wrong options selected when not meaning to
3 February 2026
Reply from UK Coaching
Thank you for your feedback. I’m sorry to hear the screens were loading slowly during the course — that must have been frustrating. We appreciate you letting us know, and we’ll look into this to help improve the experience for future learners. The UK Coaching Team.
The course was run very well and was…
The course was run very well and was very engaging. Much more than just sitting and listening, you have to be actively engaging and that really helps to get the understanding.
11 February 2026
Reply from UK Coaching
Thank you for your review. We’re really pleased to hear you found the course engaging and well run. It’s great to know that the interactive approach helped deepen your understanding. We really appreciate your feedback. The UK Coaching team.
Reply from UK Coaching
Thank you for your review. We’re really pleased to hear you found the session clear, to the point, and delivered in a friendly way. We really appreciate your feedback. The UK Coaching Team.
Informative online Classroom
Enjoyable, informative, well constructed online experience!
4 February 2026
Reply from UK Coaching
Thank you for your review. We’re so glad you found the online experience enjoyable, informative, and well put together. Your feedback really means a lot to us. The UK Coaching Team.
Holistic approach to coaching.
Really enjoyed this course & the presenters were excellent.
3 February 2026
Reply from UK Coaching
Thank you for your review. We’re delighted to hear you really enjoyed the course and that the presenters made such a positive impression. We truly appreciate your feedback. The UK Coaching team.
Reply from UK Coaching
Thank you for your review. We’re really glad you found the session informative, well‑paced, and delivered in a friendly way. Your feedback is greatly appreciated. The UK Coaching Team.
Quality for coaches
Quality materials for coaches to continue their professional development.
1 February 2026
Reply from UK Coaching
Thank you for your review. We’re really glad to hear you found the materials high‑quality and valuable for ongoing coach development. Your feedback means a lot to us. The UK Coaching Team.
Great manner of the tutor
Great manner of the tutor. The content was delivered very well with excellent explanations.
2 February 2026
Reply from UK Coaching
Thank you for the fantastic feedback. The UK Coaching Team.
More interaction online
More interaction online. The quality of tbe connection could have been better and greater inclusivity encouraged.
5 February 2026
Reply from UK Coaching
Thank you for your feedback. We appreciate your suggestions around increasing interaction and encouraging greater inclusivity during the online session. We’re also sorry to hear that the connection quality affected your experience. The UK Coaching Team.
I made a query regarding accessing one…
I made a query regarding accessing one of the courses and your reaction was immediate, so I thank you for that very much.
1 February 2026
Reply from UK Coaching
Thank you for sharing your experience. We’re really glad to hear that our response to your query was immediate and helpful. Your feedback means a lot. The UK Coaching Team.
Excellent source
Excellent source! Very fast and reliable communication, great service
30 January 2026
Reply from UK Coaching
Thank you for the fantastic feedback. We’re really pleased to hear you found us fast, reliable, and a great source of support. The UK Coaching Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.