UK Disco Lighting Reviews 10

I ordered speakers that they price matched. They then changed their minds and said I had to fork out another £80 which I did as I had no choice because I needed them that weekend. They arrived AFTER the weekend so I had to hire speakers. Not just that, the bags that I ordered to go with the speakers were the wrong ones! One of the speakers was an off colour too so had to deal with the pallava with couriers exchanging them.

They offered me a £50 refund for the inconvenience so I decided not to return the speakers. DIDN'T RECEIVE ANY MONEY AND THEY ARE IGNORING MY EMAILS. Avoid like the plague and buy from DV247 all day long!

Ordered lighting units a year ago, never received the item and have been chasing it ever since. £600 taken from bank account and no sign of delivery or refund. Crooks. No answer on email or phone.

Not sure where to start to be honest. Bear with me! Ordered some speakers on a Saturday morning, finally received them on the Friday after. No one answered the phone (I rang over 50 times and tried all numbers) except once, spoke to Perry on the Wednesday and he bare faced lied to me and said they were dispatched on the Monday and he would ring me back, which he didn’t! Got an email on Tuesday saying the order was being processed. Emailed at least half a dozen times with a reply on the Wednesday to say they were dispatched and another on Thursday with a tracking number. They weren’t dispatched until the Thursday (I know this as I was tracking them). Communication is non existent, you get lied to when you do get a reply. Shocking. AVOID 😡

STAY AWAY , items are not in stock when there website says it is, no email is sent if there is a delay, and they don't answer your phone calls,
got a refund after waiting over a week and then told it would be another week, no communication was made about any delay, trying to phone them is a nightmare, decided to get refund as thought there would be more problems with the actual item, and didn't want the hassle
its all lies, and no apology either
don't waste you time

Brought a large quantity of lighting for a project. The sales line were most helpful & answered any questions I had - very clued up on their products. Light are great and will definitely purchase from them again. Thank you, UK Disco Lighting.

Brought a pair of DJ Monitors - advised within the hour that they were out of stock but could get them to me within 2/3 days. As promised they arrived within the time period and I'm really happy with them.
I will definitely buy from UK Disco Lighting again.

Brought some lighting for my disco setup & really pleased. Sales line advised me fully and even delivered the goods a day early!

Be very careful giving any card details to this company. I had 5 fraudulent transactions taken after my original order! Totalled over 7k. They do not respond to calls or emails. My card company have refunded me my money but you may not be so lucky. Check any transactions and use a credit card to be covered by fraud. Perry talks the talk but they do nothing about any discrepancies. DO NOT USE!! Scam.

Probably the worst company I have ever had to deal with. I ordered some speaker cases early January. Called to have them swapped for a different size before they left the warehouse. I also got confirmation of the change. I still received the original order. I tried to call a million times in two days. I finally got through on the third day and was told that they would do a swap at my doorstep a couple days later. I stayed home all day that day but never got anything. They also promised to call me back with a time window....still waiting. I have tried calling back for ages and still no answer.
I would advise not to buy from this company as they are not legit in any form. Guy on the phone seem nice but not a man of his words at all.

Bought a product early november. Its now mid January and still no sign of it. I understand its a difficult item to find/manufacture, so i’m not bothered if it was to take 6 months to arrive. My issue is the customer service. As there is literally none. No reply to emails, no phone answered, no reply to any messages on facebook, or the website or voicemails. It appears they don’t exist. They do however have a sales line, who are happy to answer, for some reason are unable to help with any knowledge of my order, each time they have stated they will get the customer service department to call me back. Its been 2 weeks since that phonecall, and still nothing. When/if i finally get hold of them, i will be requesting my money back. Hopefully i won’t have to take them to court to do so.