Uk Home Save LTD Reviews 

436
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite and efficient staff who complete heating and plumbing jobs quickly without leaving any mess behind. Consumers note that team members are exceptionally informative, explaining the entire maintenance process clearly and ensuring homes are left completely tidy. However, some people mentioned that reaching customer service for follow-up assistance or annual maintenance was frustratingly difficult after the initial visit. A few reviewers were dissatisfied with high prices and unexpected costs for service packages they felt were entirely unnecessary or aggressively sold. Others reported experiencing leaks or operational problems shortly after the work was supposedly completed by the engineers.

What people talk about most

Service

Users describe positive interactions with service, highlighting punctuality, efficiency, and clear... See more

Staff

Consumers find staff to be positive, describing team members as friendly, polite, and very efficient during... See more

Customer communications

Reviewers highlight negative aspects of contact, expressing frustration over unreturned phone calls, ignored... See more

Price

Customers had negative experiences with price, consistently reporting excessively high and unreasonable costs... See more

Product

Clients share ambiguous opinions on product offerings and service packages. Some reviewers notice positive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

worked well Matthew explained it all very well and the team was very efficient and completed all work and change my kitchen taps

Rated 4 out of 5 stars

Two polite, confident, capable workers. Very happy with work and attitude. Thank you Kelvin and Ryan


Company details

  1. Heating service

Written by the company

UK Home Save LTD is helping the people to save money on utility bills including gas, electricity and water. We offer a full house energy audit using the latest technology including the use of thermal imaging cameras to assess where energy is being lost in the home, this will allow us to make impartial recommendations where mostly inexpensive improvements can be applied that will quickly bring a return on the investment so that the customer will soon be in profit as a result of the energy saving solutions that we advise and install saving hundreds of pounds each year on their current energy bills


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

436 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 62% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(436)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

Matthew explained everything so clearly…

Matthew explained everything so clearly and showed me the images of all my radiators that had an enormous build up of sludge in them. No wonder they had been so inefficient over the last few years! The team of Kelvin and Declan came to sort it out. With the machine they used I saw all the sludge come out and believe me it was a huge amount. They managed to get every radiator working to what they should be hot all over! I am absolutely delighted with the end result a nice warm toastie home and it will certainly save me money on my oil bills.

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Worked quickly and efficiently

Arrived on time explained what they were going to do, flush the central heating, fit new filter, bleed and balance radiators, fit radiator shields. All done in a cheerful and professional manner, hopefully in due course will reap the rewards with lower bills.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Very easy experience

Very easy experience - 10 am Dean arrived, checked our system thoroughly and showed us the build up of sludge in our radiators and calculated the efficiency of our radiators - highest 62%, lowest 40% (most of our 11 were only in the 40's. Discussed the savings should we have a new filter and a whole system flush. Agreed to have these jobs done.
1 pm the guys arrived to complete the work. V cheerful and chatty, worked quickly and cleanly. 2.45 pm all completed. The amount off sludge removed was incredible.
Would certainly recommend having it done, and these guys to do it (Calven and his workmate).

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Good job well done

Good job well done, they did the job in an efficient manner and explained what they were doing. The job was for my mum's house but I was happy to pay for it because the radiators are 50 years old and in need of a good clean out. They also put reflectors on the radiators under the windows.

26 February 2025
Unprompted review

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