Ordered the logs and other peripherals bits and bobs added to the order. Two days later the crate was sitting at home. No fuss, friendly lorry person and considerately carried out. No problems at all... See more
Company replied
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Review summary
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Reviews shaping this summary
Good service free 48hr pallet delivery and imo the pini kay heat logs from UKLogsDirect are the most efficient burners. Based on my unscientific testing against other brands. We have a big old... See more
Great product, looks good ,well seasoned and great quality for money plus quantity ( more than expected 😉)only negative was couldn’t get delivery ( two large crates!)down gravel drive ( smaller truc... See more
Company replied
Update thank you UK LogsDirect for acting on my comments about the delivery issues. Delivery service was the reason for not getting 5stars. Delivery company delivered 1 day late no updates. Lorry pa... See more
Company replied
Company details
- #1 of 40 best companies in Firewood supplier
- #1 of 41 best companies in Energy supplier
- #1 of 25 best companies in Fuel supplier
- #1 of 69 best companies in Timber merchant
- #1 of 35 best companies in Wood Supplier
Written by the company
Welcome to UK Logs Direct where you can buy quality Kiln Dried Ash, Oak Beech & Birch Logs with an average moisture content of less than 20% sourced from Timber Accredited suppliers to ensure the highest quality timber, which is available in Crates, Bags and Boxes, plus we also sell premium quality Heat Logs. We Are A Member Of The WOODSURE READY TO BURN LOGS SCHEME Member WS303. Our Kiln Dried Logs & Pini Kay Heat Logs are all certified by the WOODSURE Ready To Burn Scheme to give you peace of mind and quality tested logs & heat logs
100% Committed To Quality Products & Customer Service
Written by the company
- Quality Guaranteed
- We are committed to guarantee you quality products and we ensure our timber is sourced from sustainable forests and our producers are verified
- Quality Service Guaranteed
- As a family business we have a good reputation for treating our customers with respect and politely and we will resolve any issue or answer any questions promptly and efficiently to ensure customer satisfaction
- Fast Dispatch & Delivery
- We dispatch orders promptly and you can get your delivery FREE to most areas within 2 working days but the bonus is you can choose your preferred delivery date to suit your requirements at checkout to make buying simpler and we give you email and text updates on the day of delivery
Need Help Or Advice?
Call Us We Promise To Answer Your Questions
It's always good to be able to talk to someone to answer your questions and put your mind at ease - Call us now on 01661243530 or 07802735801
Contact info
Bay 6 Fergusons Transport, NE24 1QQ, Blyth, United Kingdom
- 01661 243 530
- sales@uklogsdirect.co.uk
- www.uklogsdirect.co.uk
4.9
Excellent
7k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 2 weeks
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Reply from UKLogsDirect
Hi Isabelle
Thank you for the 5* review, and recommending us!
Emma
Reply from UKLogsDirect
Hi Tony
Thank you for the 5* review!
Emma
Reply from UKLogsDirect
Hi Gordon
Thank you for the 5* review!
Emma
Reply from UKLogsDirect
Hi Joanne
Thank you for taking the time to review us!
Emma
Reply from UKLogsDirect
Hi Norman
Thank you for the 5* review.
Emma
Oak logs
2nd time we've had a loose filled bag. Plenty of logs. Driver contacted us with a reasonable timescale on the delivery date.
23 March 2026
Reply from UKLogsDirect
Hi Pete
Thank you for using us again, and for leaving a positive review.
Emma
Reply from UKLogsDirect
Hi Caroline
Thank you for leaving us a 5* review.
Emma
Faultless service and product
Faultless service and product. Highly recommend for quality wood and delivery.
23 March 2026
Reply from UKLogsDirect
Hi Scott
Thank you leaving us a lovely review!
Emma
Excellent quality along with efficient…
Excellent quality along with efficient delivery. I was not home when delivered so my partner had the pleasure of stacking logs...she loved the experience lol.
18 March 2026
Reply from UKLogsDirect
Hi David
Thank you for the 5 * review.
Emma
Reply from UKLogsDirect
Hi John
Thank you for taking the time to review us!
Emma
The Kiln dried silver birch I ordered…
The Kiln dried silver birch I ordered are not burning like kiln dried wood. Log burner black inside and glass also.
27 February 2026
Reply from UKLogsDirect
Hi Angela
Thank you for the 5* review.
Emma
hi very pleased with logs first class…
hi very pleased with logs first class service many thanks
16 March 2026
Reply from UKLogsDirect
Hi Pete
Thank you for the 5* review!
Emma
Excellent service and logs are good
20 March 2026
Reply from UKLogsDirect
Hi William
Thank you for the review, we hope you enjoy your purchase.
Thanks
Emma
Easy to order
Easy to order. Consistent quality. Good price. Delivered when stated. Always had very helpful and considerate service.
19 March 2026
Reply from UKLogsDirect
Hi Sue
Thank you for the 5* review, and continuing to use us. We hope you enjoy your product.
Thanks
Emma
Great service
We have used this firm several times, now and have been very impressed. The website is easy to navigate, the heat logs are brilliant and good value, delivery is quick and painless and, frankly, we wouldn’t use anyone else!
18 March 2026
Reply from UKLogsDirect
Hi Jenny
Thank you for your valued custom! We look forward to seeing you in the future.
Emma
The logs arrived when expected
The logs arrived when expected. I wasn't in, but I received a phone call ftom a friendly vouce, to verify where I would like them left.
Thank you.
9 March 2026
Reply from UKLogsDirect
Hi Anne
Thank you for the 5* review.
Emma
Good service and quality logs
Easy to purchase online. Quick efficient delivery. Good quality logs at a reasonable price.
13 March 2026
Reply from UKLogsDirect
Hi David
Thank you for leaving us a glowing review!
Emma
Excellent service
Excellent service. Easy website. Order on time. Good logs. Will buy again.
17 March 2026
Reply from UKLogsDirect
Hi Arron
Thank you for the 58 review.
Emma
It was easy to order.
It was easy to order.
Delivered as requezted and burns excellently. What's not to like
16 March 2026
Reply from UKLogsDirect
Hi Raymond
Thank you for taking the time to review us!
Emma
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