In February this year I order from Real Swell Trading which is UKPetSupplies under a different name Chudleys Hypoallergenic Dog Food at a cost if £28.99. They delivered Chudleys Original which costs a... See more
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ORDERED 8 T8 FLOURESCENT TUBES ON THE 28/12/2011 DID NOT ARRIVE SO QUERRIED WHERE ORDER WAS UP TO ON 6/01/2012 WAS INFORMED ORDER TO BE SENT BY COURIER SHOULD NOW ARRIVE 10/01/2012 OR 11/01/2012 IF N... See more
I bought a chinchilla cage for £54.99, when it arrived it was self assemble which is fine but the metal was warped which in turn made it very dificult to put together, it also seems quite flimsy, I h... See more
As above, ordered as I had no bulbs left in my fish tank - ended up having to go out to buy from a local fish shop - will be returning items when they finally arrive!
Company details
Contact info
Unit 1 Victoria Spring Business Park, WF15 6RA, Liversedge, United Kingdom
- 0845 862 1482
- sales@ukpetsupplies.com
- www.ukpetsupplies.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Internet shopping at it's best
Very happy with the bowl - arrived very quickly
Fantastic from start to finish!
Fabulous products at superbly competitive prices. Top quality products and super-fast delivery! Will definately be calling back very soon.
Absolutely excellent service.
Got exactly what I ordered, it very well packaged and delivered promptly. I now have two very happy cats.
Disappointed
Ordered on the 5th December and was still waiting for parcel to arrive on 19th December, when I was then offered a refund. Unfortunately it is now too late to order with another company, so my daughter will not have her Christmas gift.
NOT IMPRESSED REALLY!
I bought a chinchilla cage for £54.99, when it arrived it was self assemble which is fine but the metal was warped which in turn made it very dificult to put together, it also seems quite flimsy, I haven't put the chinchillas in it yet so I hope it is strong enough to keep them from escaping!!
I also bought some dog toys and chinchilla treats, they were fine and I was pleased with them
Good selection
There is a good selection of pet products at good prices. I do think the postage is quite expensive especially if you are just buying one item.
Great Supplier
This was a hassel-free transaction, the website was easy to use and my item was delivered very quickly. Will definitely be a regular customer. :-)
Really good products, easy site and fast delivery.
My product arrived quickly and very happy with service
Great service, very fast delivery
Was very happy with the service and will definitely use them again
Great variety of products
had everything i needed in one place will deal with again
Fantastic Service
Highly recommended - I ordered a few items for my Chinchilla (so many items to choose from) - had what i wanted all in one place instead of having to buy from several suppliers - prompt delivery - great communication - will add these guys to my trusted supplier list and use again - Thank you UKpetsupplies
always reliable and fast
I can always rely on you to deliver my goods quickly. Everything has always been top quality and exactly as advertised. Prices reasonable too.
Poor delivery
Still haven't received the goods so sent an e-mail and all I got back was please fill in a goods survey. No apology or expected goods delivery date given.
Unbeatable service
Excellent service as always and a great range of products. Thank you
Great selection of goods. Great service.
My items arrived promptly. One item was slightly damaged but customer service was quick in its response and sent a replacement right away.
Good Value for Money
UK Pet Supplies have a wide range of products at good prices. Sometimes Parcelnet let them down in the delivery department but this is not UKPS's fault. Their staff are helpful and friendly and I plan to use them for all my Hamster supplies in future :)
Good service, good price.
Received what I ordered in good time and at the right price.
Fast and efficient service
Easy order process and fast and efficient delivery.
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