Uksoccershop Reviews 

10,195
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 1,150 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the website is straightforward to use, allowing for a seamless purchasing process. Many buyers also praise the impressive variety of merchandise available and the generally fast shipping times. People often note that the items match expectations in terms of both comfort and overall fabric quality. Some reviewers were not happy with significant delivery delays and missing packages. A number of customers additionally reported receiving completely incorrect merchandise instead of what they originally purchased. Additionally, people mentioned experiencing poor communication and major difficulties when trying to secure a refund.

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered the shirt which was a very reasonable price , I received the shirt quite quickly . Definitely recommend.

Rated 4 out of 5 stars

I just ordered a jersey--I will let you know when it gets here! I rarely buy online (like, three purchases--in my lifetime), so I can happily report that the ordering was seamless. Sorry for your W... See more

Rated 5 out of 5 stars

Great! Easy ordering and quick delivery. Been looking for an authentic Iran National team football shirt with the Persian cheetah 🐆 on for ages. Arrived quickly and good quality with good communicat... See more


Answered by reviewers

Created with AI, based on reviewer opinions






Company details

  1. Activewear shop

Written by the company

UK Soccer Shop has been supplying football fans around the world since 2004. Over the past 20 years, we have shipped more than 2 million orders to customers across the UK and internationally. We offer one of the widest selections of football shirts, kits and merchandise online, covering major clubs and national teams alongside harder-to-find teams from around the world. We also provide personalised printing, allowing customers to add names, numbers and badges to many products. UK Soccer Shop is an independent UK business, and all merchandise is sourced through official brands and established suppliers. We value every customer’s feedback. Our team works continuously to improve our product availability, delivery communication and customer service, and we encourage customers to contact us directly if they need assistance with an order.


Contact info

3.5

Average

TrustScore 3.5 out of 5

10k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 0% of negative reviews

Typically replies within 1 week

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3.5

All reviews

(10,195)

1,117 reviews in the last 12 months

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Rated 1 out of 5 stars

Don’t Expect a Complete Order or a Quick Resolution

Failed to deliver the full order. Emailed customer support and I was told they had no confirmed date for when the missing item would be available.

At no point did they offer a proper resolution or take responsibility for failing to supply a complete order. As the customer, I was left waiting with no timescale and no certainty that I would ever receive what I had paid for. Over a month on. Still nothing.

I would not recommend ordering from them based on how this issue has been handled.

27 May 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

If there were less than 1 star that is what I would be giving them. I have not received my order, and despite multiple emails, I am still waiting back for a reply back from UKsoccershop. I am still waiting for a refund! DO NOT BUY FROM THEM! THIS IS A SCAM!

14 June 2026
Unprompted review
Rated 5 out of 5 stars

You gave me my special day.

I had given myself too short of a delivery window due to my payday and the very important and only day I was allowed to wear this shirt at work other than my usual work uniform... IT ARRIVED THE NIGHT BEFORE! ... I got to wear it at work, it was nice and breathable during the heatwave, it was a concept shirt and I got many compliments from my coworkers. Thank you for the good day, I think it even helped my confidence some.

27 June 2026
Unprompted review
Rated 1 out of 5 stars

Lettering peeled immediately; no refund, no response from vendor

I ordered a jersey for my son and also some shorts, I was immediately skeptical of the quality compared to the price I paid (the kids jersey was nearly 100$ and it was cheap feeling/looking), I washed and dried according to directions and the lettering was peeling immediately. I contacted them and they initially emailed back to ask me to send them pictures, but once I did, they've ghosted me and I never received a refund or any response to try to make it right.

1 June 2026
Unprompted review
Rated 1 out of 5 stars

ZERO STARS

ZERO STARS. ORDERED. PAID. 3-5 day delivery. I DO NOT HAVE MY SHIRT. CAN’T GET HOLD OF THEM.
IF YOU WANT TI GIVE £60 AWAY. GIVE THESE CHARLATANS YOUR MONEY

16 June 2026
Unprompted review
Rated 1 out of 5 stars

DONT BUY FROM THIS WEBSITE

DONT BUY FROM THIS WEBSITE. NO REPLY, NO ANSWER, NO FEEDBACK, NO EMAIL ANSWER. NOW STILL WAITING MY JERSY WICH I BOUGHT AT WORLD CUP START. ORDER NOT DELIVIRED DESPITE THEY PROMISED IT WILL TAKE 5-10 DAYS.

DON WASTE YOUR TIME ORDERING FROM THIS WEBSITE.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

One stop shop!

Quick, easy and so much choice. They had what I was looking for when everyone else had sold out - thank you!

16 June 2026
Unprompted review
Rated 1 out of 5 stars

Dreadful service

Dreadful service. If you want stuff delivered late with appaling customer service then this is your best bet. Phone service is disconnected, generic email replies and overall lousy. Rubbish.

27 June 2026
Unprompted review
Rated 1 out of 5 stars

TERRIBLE SERVICE

Purchased a football shirt with name and number on the back. Was told shipping would be 5-8 buisness days, when I emailed asking where my order was I was told it wasnt even sent yet even though it had said "in transit" for a week. It ended being over ten business days and arrived with no printing on the back. Terrible service will not use again!

27 June 2026
Unprompted review
Rated 1 out of 5 stars

Very poor quality

I have got the Airo Portugal jersey with Diogo Jota name on the back. The letters started to come off before first wash. I paid around €75 with delivery. It's a proper scam. I'll definitely stay away and never shop again here.

10 July 2025
Unprompted review
Rated 4 out of 5 stars

Cute Child England Kit

Happy that my email to get the name changed on the England shirt was actioned asap when received. Quality for child’s England kit amazing. Very happy with purchase. Worth paying almost double from other sites as the smaller sizes were not available. So cute, looking forward to seeing grandson in it.

26 June 2026
Unprompted review
Rated 1 out of 5 stars

AVOID!!

Do not waste your time with this lot. Bought a top and paid for delivery, a week later, still nothing so I emailed to ask where it was and they didnt even know when it would be shipped. I requested my money back and they said id have within 3-5 day. Here we are 3 weeks later and still no refund. Absolute scam! AVOID!

3 June 2026
Unprompted review

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