I would have give 5 stars but the order requirements was not followed. What is the point of asking to put the preffered flavour mix in the message box if you send anyway a single flavour?
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Review summary
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Reviews shaping this summary
Hi i dont normally have a problem with you guys but when I ordered my recent hayati pro pod kit you sent me the huba buba flavour it was very weak I didn't feel thati git anything from it. Also im... See more
The best prices around for the prefilled vapes. Easy and quick purchase, delivery within 2 days max either to your home or pick up point. Top of that you can start your membership account and collec... See more
Company replied
I live 100 meters away from a vape shop but I tell you this these guys are saving me a fortune I have to admit I was dubious at first but honestly I won't order from nobody else fast delivery easy... See more
Company details
- #110 of 130 best companies in Electronic cigarette store
- #150 of 195 best companies in Electronics store
- #106 of 127 best companies in Vaporiser shop
Written by the company
Largest Selection of Vape Cheap Disposables E Liquids, Vape Kits, Tanks & Mods available from www.ukvapeworld.com the UK's leading online vape store with same-day dispatch ...
Contact info
Manchester, United Kingdom
- info@ukvapeworld.com
- www.ukvapeworld.com
4.3
Excellent
7K reviews
Replied to 99% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Going back to my previous review I'm…
Going back to my previous review I'm not been transparent at all it's you guys who have done me out of £40 I asked for the refund wich was an option you guys offered I contacted you on what I could contact you back on so you have sent me the items I don't want I also had the right to be aggressive how would you feel if someone took £40 off you and sent you a bunch of rubbish you didn't want SMH with disappointment. The timeline has you offering me the options me contacting you and then the items arriving at my door. Your claim of we aim to help everyone is rubbish you didn't do anything to help at all and just rammed policy down my throat. It's your slowness and inability to respond fast not my fault at all
23 April 2026
Unprompted review
Reply from UK VAPE WORLD
Hi Kalem/Mike,
Thank you for your review.
We would like to clarify the situation for transparency, as several points raised are inaccurate.
Firstly, £40 was not taken without return — you received the majority of your order, and the one unavailable item was refunded in full.
To outline the timeline clearly:
* You were contacted via SMS regarding the out-of-stock item
* No response was received at that time (Because you stated you did not have credit in your pho
* As per our standard process, the missing item was refunded, and the rest of the order was dispatched to avoid delays
* Your request for a full refund came after the order had already been processed and shipped, at which point cancellation is no longer possible
To be clear:
* The unavailable item was refunded
* The remaining items were delivered as ordered
* A full refund was offered upon return of the items, which was not accepted
We also note that during the conversation, abusive language was directed towards our staff. While we always aim to assist and resolve issues fairly, we do expect communication to remain respectful.
We retain full records of all correspondence, including timestamps, and can provide these to any third party if required, which clearly demonstrate the timeline and resolution offered.
We stand by the fact that this order was handled correctly and in line with our policy.
Kind Regards,
UK Vape World
Reply from UK VAPE WORLD
Hi there
Thank you so much for your review, we appreciate you - and your support to UK Vape World.
Just to let you know we have a new product available from RandM If you are interested - FUMOT T32K Ban Proof Prefilled Pod Kit
https://www.ukvapeworld.com/products/randm-fumot-ultra-32k-t32000-pod-kit
You can also let us know if you'd like any new products added to our store! By Editing your review, and we will try get them in for you!
Here is £5 off Discount code you can use on your next order
"5OFFTODAY"
Leaving Vape World
Unfortunately, I won't be using Vape World again.
I had 2 faulty vapes, which the seller did a part refund for, which was cool of him, as I had used just over half a tank.
Unfortunately, I had already ordered another vape of the same type, which ended up having the same problem.
Messaged the seller, with video and photos, but have been ignored and the refund, has not yet been recieved, so I will start going elsewhere
20 April 2026
Unprompted review
Reply from UK VAPE WORLD
Hi there,
Thank you for your feedback — we’re sorry to hear you feel this way.
We’d like to clarify that we have not ignored your messages, and we have been responding in line with the information provided. A partial refund was already issued previously as a gesture of goodwill, as the device had been used.
Regarding your most recent message, we did request clear evidence of the fault so we could assess this properly. Once verified, we are always happy to offer a suitable resolution, whether that be a replacement or refund where appropriate.
If a refund is still pending, this would typically take 1–5 working days to reflect depending on your bank.
We take all feedback seriously and aim to resolve genuine issues fairly. If you’re happy to continue working with us, please reach out again and we’ll ensure this is looked into promptly.
Kind Regards,
UK Vape World
Great customer service and best prices…
Great customer service and best prices on the internet, I've always recommended this company to friends and family.
2 April 2026
Unprompted review
Reply from UK VAPE WORLD
Hi there
Thank you so much for your review, we appreciate you - and your support to UK Vape World.
Just to let you know we have a new product available from RandM If you are interested - FUMOT T32K Ban Proof Prefilled Pod Kit
https://www.ukvapeworld.com/products/randm-fumot-ultra-32k-t32000-pod-kit
You can also let us know if you'd like any new products added to our store! By Editing your review, and we will try get them in for you!
Here is £5 off Discount code you can use on your next order
"5OFFTODAY"
Great price good quality very fast…
Great price good quality very fast Delivery uk Vape world highly recommended.💨
23 April 2026
Unprompted review
Reply from UK VAPE WORLD
Hi there
Thank you so much for your review, we appreciate you - and your support to UK Vape World.
Just to let you know we have a new product available from RandM If you are interested - FUMOT T32K Ban Proof Prefilled Pod Kit
https://www.ukvapeworld.com/products/randm-fumot-ultra-32k-t32000-pod-kit
You can also let us know if you'd like any new products added to our store! By Editing your review, and we will try get them in for you!
Here is £5 off Discount code you can use on your next order
"5OFFTODAY"
Always offer great products.
Always offer great products for great prices, only had a couple of problematic disposable vapes back when they were available but great customer service and replaced easily, prompt delivery! (:
23 April 2026
Unprompted review
Reply from UK VAPE WORLD
Hi there
Thank you so much for your review, we appreciate you - and your support to UK Vape World.
Just to let you know we have a new product available from RandM If you are interested - FUMOT T32K Ban Proof Prefilled Pod Kit
https://www.ukvapeworld.com/products/randm-fumot-ultra-32k-t32000-pod-kit
You can also let us know if you'd like any new products added to our store! By Editing your review, and we will try get them in for you!
Here is £5 off Discount code you can use on your next order
"5OFFTODAY"
Great service really quick never had an…
Great service really quick never had an issue been using this company for 3 years, great prices too
1 April 2026
Unprompted review
Reply from UK VAPE WORLD
Hi there
Thank you so much for your review, we appreciate you - and your support to UK Vape World.
Just to let you know we have a new product available from RandM If you are interested - FUMOT T32K Ban Proof Prefilled Pod Kit
https://www.ukvapeworld.com/products/randm-fumot-ultra-32k-t32000-pod-kit
You can also let us know if you'd like any new products added to our store! By Editing your review, and we will try get them in for you!
Here is £5 off Discount code you can use on your next order
"5OFFTODAY"
Awful service
Awful service
Postage took ages when arrived I was 6 items missing, emails and messaged I had no apology at all just told they would be sent only to then receive a partial refund and only 4 of the items ordered, no email to explain why. Your customer service is shocking.
The reply is not true at all, I have the emails as
Proof, I was eventually send 4 of the missing 6 so you indeed have this wrong and do not know what happened.
17 April 2026
Unprompted review
Reply from UK VAPE WORLD
Hi there,
Thank you for your feedback.
We’d like to clarify that the 6 items in question were refunded, as they were out of stock at the time of fulfilment. A notification regarding this was sent to your email, and this was not dependent on your follow-up messages.
We also responded to your queries confirming the same — that the items could not be fulfilled and were therefore refunded in line with our standard procedure.
We understand this may have been frustrating, however your order was processed accordingly and the remaining items were dispatched without further delay.
Kind Regards,
UK Vape World
My order didn’t arrive so I got in…
My order didn’t arrive so I got in touch and another order was sent within 24 hrs. Postage refunded, excellent customer care!
20 April 2026
Unprompted review
Reply from UK VAPE WORLD
Hi there
Thank you so much for your review, we appreciate you - and your support to UK Vape World.
Just to let you know we have a new product available from RandM If you are interested - FUMOT T32K Ban Proof Prefilled Pod Kit
https://www.ukvapeworld.com/products/randm-fumot-ultra-32k-t32000-pod-kit
You can also let us know if you'd like any new products added to our store! By Editing your review, and we will try get them in for you!
Here is £5 off Discount code you can use on your next order
"5OFFTODAY"
Fast service and great products
Fast service and great products. Will defo be back when stock is low. Thanks
23 April 2026
Unprompted review
Reply from UK VAPE WORLD
Hi there
Thank you so much for your review, we appreciate you - and your support to UK Vape World.
Just to let you know we have a new product available from RandM If you are interested - FUMOT T32K Ban Proof Prefilled Pod Kit
https://www.ukvapeworld.com/products/randm-fumot-ultra-32k-t32000-pod-kit
You can also let us know if you'd like any new products added to our store! By Editing your review, and we will try get them in for you!
Here is £5 off Discount code you can use on your next order
"5OFFTODAY"
Excellent service and customer service…
Excellent service and customer service received the package next day
Thank u
21 April 2026
Unprompted review
Reply from UK VAPE WORLD
Hi there
Thank you so much for your review, we appreciate you - and your support to UK Vape World.
Just to let you know we have a new product available from RandM If you are interested - FUMOT T32K Ban Proof Prefilled Pod Kit
https://www.ukvapeworld.com/products/randm-fumot-ultra-32k-t32000-pod-kit
You can also let us know if you'd like any new products added to our store! By Editing your review, and we will try get them in for you!
Here is £5 off Discount code you can use on your next order
"5OFFTODAY"
Order frequently
Order frequently, always arrives on time, as described and in safe packaging, highly recommend
16 April 2026
Unprompted review
Reply from UK VAPE WORLD
Hi there
Thank you so much for your review, we appreciate you - and your support to UK Vape World.
Just to let you know we have a new product available from RandM If you are interested - FUMOT T32K Ban Proof Prefilled Pod Kit
https://www.ukvapeworld.com/products/randm-fumot-ultra-32k-t32000-pod-kit
You can also let us know if you'd like any new products added to our store! By Editing your review, and we will try get them in for you!
Here is £5 off Discount code you can use on your next order
"5OFFTODAY"
Best value and easy ordering.
Best price i could find. Item arrived on time, well packaged and communication was good. Very happy with purchase.
17 April 2026
Unprompted review
Reply from UK VAPE WORLD
Hi there
Thank you so much for your review, we appreciate you - and your support to UK Vape World.
Just to let you know we have a new product available from RandM If you are interested - FUMOT T32K Ban Proof Prefilled Pod Kit
https://www.ukvapeworld.com/products/randm-fumot-ultra-32k-t32000-pod-kit
You can also let us know if you'd like any new products added to our store! By Editing your review, and we will try get them in for you!
Here is £5 off Discount code you can use on your next order
"5OFFTODAY"
Quick delivery and so easy to order.
11 April 2026
Unprompted review
Reply from UK VAPE WORLD
Hi there
Thank you so much for your review, we appreciate you - and your support to UK Vape World.
Just to let you know we have a new product available from RandM If you are interested - FUMOT T32K Ban Proof Prefilled Pod Kit
https://www.ukvapeworld.com/products/randm-fumot-ultra-32k-t32000-pod-kit
You can also let us know if you'd like any new products added to our store! By Editing your review, and we will try get them in for you!
Here is £5 off Discount code you can use on your next order
"5OFFTODAY"
Never get my emails answered
Never get my emails answered. Every HIGO battery I have ordered don’t last, burning smell from it, charges then doesn’t work. I have spent hundreds on refill pods and got so many I can’t use because my batteries I have constant problems with and need spend more money to get a kit just for the battery. Very disappointed and getting no reply from them.
22 April 2026
Unprompted review
Reply from UK VAPE WORLD
Hi there,
Thank you for your feedback — we’re sorry to hear about your experience.
We do respond to all emails daily, so it’s possible our replies may be going to your spam/junk folder. Please contact us via whatsapp number provided on the whatsapp and share your email address where possible
Regarding the HIGO batteries, this is not something we’ve had widespread reports of, so we’d like to look into this properly for you. Issues like a burning smell or charging faults can sometimes be related to:
* Charging method (plug type/cable)
* Liquid ingress into the device
* General wear or connection issues
That said, we take concerns like this seriously and would like to review this with you directly and find a suitable resolution.
Please get in touch with your order details, and we’ll prioritise this for you.
Kind Regards,
UK Vape World
Order arrived on time
Order arrived on time. Had one item of stock which I was promptly contacted about and issue resolved straight away. Would defo recommend
17 April 2026
Unprompted review
Reply from UK VAPE WORLD
Hi there
Thank you so much for your review, we appreciate you - and your support to UK Vape World.
Just to let you know we have a new product available from RandM If you are interested - FUMOT T32K Ban Proof Prefilled Pod Kit
https://www.ukvapeworld.com/products/randm-fumot-ultra-32k-t32000-pod-kit
You can also let us know if you'd like any new products added to our store! By Editing your review, and we will try get them in for you!
Here is £5 off Discount code you can use on your next order
"5OFFTODAY"
A really good company
A really good company, very trustworthy, Jas is a real gent.
15 April 2026
Unprompted review
Reply from UK VAPE WORLD
Hi there
Thank you so much for your review, we appreciate you - and your support to UK Vape World.
Just to let you know we have a new product available from RandM If you are interested - FUMOT T32K Ban Proof Prefilled Pod Kit
https://www.ukvapeworld.com/products/randm-fumot-ultra-32k-t32000-pod-kit
You can also let us know if you'd like any new products added to our store! By Editing your review, and we will try get them in for you!
Here is £5 off Discount code you can use on your next order
"5OFFTODAY"
Reply from UK VAPE WORLD
Hi there
Thank you so much for your review, we appreciate you - and your support to UK Vape World.
Just to let you know we have a new product available from RandM If you are interested - FUMOT T32K Ban Proof Prefilled Pod Kit
https://www.ukvapeworld.com/products/randm-fumot-ultra-32k-t32000-pod-kit
You can also let us know if you'd like any new products added to our store! By Editing your review, and we will try get them in for you!
Here is £5 off Discount code you can use on your next order
"5OFFTODAY"
My only place I’ll buy my vapes from
My only place I’ll buy my vapes from! Excellent service
Fast delivery
Fantastic customer service
Would fully recommend this company for all your vaping needs
10/10
20 April 2026
Unprompted review
Reply from UK VAPE WORLD
Hi there
Thank you so much for your review, we appreciate you - and your support to UK Vape World.
Just to let you know we have a new product available from RandM If you are interested - FUMOT T32K Ban Proof Prefilled Pod Kit
https://www.ukvapeworld.com/products/randm-fumot-ultra-32k-t32000-pod-kit
You can also let us know if you'd like any new products added to our store! By Editing your review, and we will try get them in for you!
Here is £5 off Discount code you can use on your next order
"5OFFTODAY"
Excellent service
Excellent service. Superfast delivery. This was my first order & it certainly won’t be my last, well done to everyone
14 April 2026
Unprompted review
Reply from UK VAPE WORLD
Hi there
Thank you so much for your review, we appreciate you - and your support to UK Vape World.
Just to let you know we have a new product available from RandM If you are interested - FUMOT T32K Ban Proof Prefilled Pod Kit
https://www.ukvapeworld.com/products/randm-fumot-ultra-32k-t32000-pod-kit
You can also let us know if you'd like any new products added to our store! By Editing your review, and we will try get them in for you!
Here is £5 off Discount code you can use on your next order
"5OFFTODAY"
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