Ultimate Ear Protection Reviews 847

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 531 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the excellent fit, comfort, and effective noise reduction across various uses like motorbiking, sleeping, and music events. Many appreciate the clear audio and the overall user experience, noting how easy the products are to use and how much they improve activities. The delivery service is also frequently commended for its speed and efficiency, often arriving earlier than expected. However, some customers also noted issues with the microphone quality during phone calls, finding it less effective for wind and noise cancellation. A few people experienced problems with the durability of accessories, such as cords breaking after limited use. There were also occasional mentions of miscommunication regarding the impression-making process and delivery expectations, leading to some dissatisfaction with the service in those instances.

What people talk about most

Product

Users describe positive interactions with the product. Many customers praise the high quality, comfort, and... See more

Quality

Customers consistently note positive experiences with quality, highlighting the excellent fit and comfort of... See more

Service

Clients share positive opinions on service, consistently praising its professionalism and efficiency. Many... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the products very comfortable,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good product. Once you've had ear mouldings taken you can order different types of protectors. I've got max noise protection for Motorbiking/power tool use and just bought a pair more suited to n... See more

Rated 5 out of 5 stars

Have previously used Ultimate Ear in 2007, and was extremely pleasantly surprised to find they did ear bud gloves as the standard Sony options simply didn't work for me. Very easy to get an appoi... See more

Rated 5 out of 5 stars

I've been using Ultimate for many years. This is my fourth set from them, and my wife also has a set. The service is always professional and the team are very helpful. The latest were a replacement... See more

Rated 5 out of 5 stars

Very impressed with my Ultimate Ear Pro ear protection inserts with built-in audio. Fit very comfortable, even for 5 hour motorcycle ride, and cuts out 95% of all of the wind noise. Really helps reduc... See more


Company details

About Ultimate Ear Protection

Written by the company

Founded in 2001, Ultimate Ear Protection are specialists in the manufacture of custom-made hearing protection and communication devices. Their products are crafted for comfort and durability using medical-grade silicone.

Ultimate offer products for various applications including sleeping, swimming, motorsports, music and industrial environments. Their products have been tried and tested by professional musicians, F1 teams and the Military to name a few.

Ultimate have a network of over 300 audiologists (for the impressions) in the U.K and internationally, allowing them to fulfil your order regardless of your location.

Free Delivery

Free U.K Delivery

Ultimate Ear Protection offer free next day delivery on all U.K orders.

Contact info

4.8

Excellent

TrustScore 5 out of 5

847 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent product, excellent customer service

I use ultimate ears as a drummer in a band- I have 3 of their products- all are comfortable and work extremely well. Fitted ear products are expensive, but give you the best hearing protection, and sound quality if using in ear monitors and in my opinion are worth it. I had a problem with an in ear monitor that was fixed under warranty and returned within a week (far quicker than other companies I have used). The fitting process is easy as long as you have a high street audiologist nearby.

19 February 2026
Rated 5 out of 5 stars

The best your ears can get.

If you ride a motorcycle then you need a pair of these. They perform brilliantly, are very comfortable and don't fall out. The whole process was smooth and efficient from start to finish with excellent communication at each stage. Very highly recommended.

25 February 2026
Rated 5 out of 5 stars

Third set of plugs from Ultimate

These are the third set of plugs I’ve bought from Ultimate Ear (two squidgy and one with speakers). I had a small fit problem with one of the plugs but they sorted it out in no time flat. Great customer service. I would be happy to recommend them to anyone.

25 February 2026
Rated 5 out of 5 stars

Good product.

Good product.
Once you've had ear mouldings taken you can order different types of protectors.
I've got max noise protection for Motorbiking/power tool use and just bought a pair more suited to noisey restaurants,music events,but speaking is still not much affected, takes the edge off.
It's worth looking after your hearing.
Brgds from Paul C.

24 February 2026
Rated 5 out of 5 stars

Excellent Customer Service and product (Soundear Pro)

Initially, I sent an online enquiry regarding their various custom earphone options. The very next working day, I received a call providing all the technical details I needed to select the right product for my needs. Once I ordered, they seamlessly arranged my ear impressions at a local Specsavers.
​I received my Motorcycle SoundEar Pro custom earphones within just two weeks of sending off the impressions. Having tested them, the fit is excellent—very secure yet comfortable. The sound quality is impressive with a surprising amount of bass for such a low-profile monitor. Overall, I’m very impressed with both the company’s efficiency and the quality of the product. Highly recommended for any serious driver or rider.

19 February 2026
Rated 5 out of 5 stars

Great quality!!

Great quality! I’ve now got two sets and my new soundear pros are amazing. Transformed my cardo experience. Super fast turnaround, helped by being my second set but even so.
Highly recommend after years using foam plugs.

23 February 2026
Rated 5 out of 5 stars

Great Service, Product, and Price

Ordered beginning of February and was delivered the following week so a great service. I have a pair of Motorcyclist SoundEar Pro, and they are fantastic, so decided to order the side sleep ear plugs. They fit is as good as my others do, I haven't used them properly yet but have tested them in a room with a loud TV running in the background, and they reduced the noise significantly. So once again a great service, product, and price I highly recommend them.

20 February 2026
Rated 5 out of 5 stars

Incredible customer service, and great product

I ordered a pair of sleep plugs. The whole process was made very easy and within a few days I’d sent off my ear impressions following the appointment that was conveniently booked for me. Ultimate ear protection kept me updated via email from receiving the impressions to manufacturing the plugs and finally shipping. It did take a while to receive my plugs but that period was less than the time quoted when I placed the order so nothing that I wasn’t expecting. When I received the plugs I tried them and the fit was perfect. I tried them that night and initially they felt very comfortable however, I woke up a few hours later with sore ears around the concha area. This happened the next 2 nights too. I contacted the company and after explaining my issues and sending a couple of photos showing how they fit in my ear they sent me a return label to make some alterations. I received them back a few days ago and they managed to convert the plugs to the side sleeper version. These are now spot on, I can hardly tell they are in my ear and are causing zero discomfort for the whole night. Thank you very much for such a fantastic service!

2 February 2026
Rated 5 out of 5 stars

First class and highly recommended

Fantastic service and great prices.

This is my second set of moulded plugs from Ultimate Ear Protection and I cannot be more delighted.

They have a very easy to navigate website and they quickly respond to email messages. If you have had your ear impressions done previously, they keep them on a digital file, so you do not need to do anything other than order them.

Once ordered, I received regular updates on the status of them and they arrived super quick and well packaged.

You get the plugs, a carry case, a tube of ear gel, and cleaning products, plus a 10% discount code for anything you purchase in the future.

I cannot recommend Ultimate Ear Protection highly enough! 5*****++ Thank you

18 February 2026
Unprompted review

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