We got the carpet fitted , which was faulty, and was informed from the fitter that he was told to fit it anyway. But since we complained the carpet has been replaced. The laminate fitter was excepti... See more
Company replied
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See what reviewers are saying
Pleasant staff. Helpful not pushy. Carpet fitters did a really good job. Would definitely recommend
Company replied
This is our second substantial order with UC&B Chorley. The staff and team offer the best experience from ordering choice, helping with the extras. Pricing is competitive and finish on our hallway ove... See more
Company replied
Has been my go to place for carpet and flooring for a few years now. The experience in store is great. The staff are helpful and not pushy. The carpets are always decent and the fitters always turn... See more
Company replied
Company details
- Flooring Shop
- Bedroom furniture shop
- Carpet Retail Shop
- Home Furniture Shop
- Living room shop
- Mattress Shop
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
50 Bolton Street, PR7 3DL, Chorley, United Kingdom
- 01257 275400
4.7
Excellent
106 reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pleasant staff
Pleasant staff. Helpful not pushy. Carpet fitters did a really good job. Would definitely recommend
25 March 2026
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Michael, thank you for taking the time to leave a review.
Its a pleasure to hear that you're pleased with the service that you received from our Chorley store.
Thank you so much for the recommendation. Take care.
Has been my go to place for carpet and…
Has been my go to place for carpet and flooring for a few years now. The experience in store is great. The staff are helpful and not pushy. The carpets are always decent and the fitters always turn up on the agreed day and the prices are competitive.
7 March 2026
Unprompted review
Reply from United Carpets & Beds - Chorley
Hello M D Joyce, thank you for taking the time to share how our Chorley store did.
Its a pleasure to hear that the team were able to help you find the right carpets for you and your home. We're so pleased that you're happy with the overall service that you recieved.
We hope to assist you again in the future. Take care.
Lewis is the perfect person to deal…
Lewis is the perfect person to deal with. Carpets are great quality and really happy with them!
Could do with coming back out to just get a slight crease out but I know there’ll be no issues at all.
I won’t go anywhere else.
13 March 2026
Unprompted review
Reply from United Carpets & Beds - Chorley
Hello Bradley thank you for your wonderful review!
We’re delighted to hear that you had such a positive experience and that Lewis looked after you so well. We’ll be sure to pass your kind comments on to him.
It’s also great to know you’re happy with the quality of your carpets. If that slight crease needs attention, please don’t hesitate to get in touch with the store and we’ll be more than happy to arrange for someone to take a look.
Thank you again for your support and for choosing us. Have a fantastic day.
Good price and’s service and fitted…
Good price and’s service and fitted quickly.
4 March 2026
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Andy, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you recieved from our Chorley store.
Thank you so much for your recommendation. Take care.
Good polite service and helpful…
Good polite service and helpful delivery
Good price and product
5 February 2026
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Bill, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you recieved from our Chorley store.
Thank you so much for your recommendation. Take care.
We got the carpet fitted
We got the carpet fitted , which was faulty, and was informed from the fitter that he was told to fit it anyway.
But since we complained the carpet has been replaced. The laminate fitter was exceptional can’t rate him enough lovely guy and goes above and beyond what you need.
2 February 2026
Unprompted review
Reply from United Carpets & Beds - Chorley
Good afternoon Andrew, thank you for taking the time to leave feedback.
We're sorry to hear that the original carpet that you had fitted was faulty, this is not the level of service we strive to provide our customers.
However we're pleased to hear that our Chorley store has now rectified this and your carpet has been replaced. It’s great to hear that you were pleased with the laminate fitter and that he went above and beyond. We’ll make sure your kind comments are passed on to him.
We apologise again for any inconvenience that was caused and thank you for your patience.
Kind Regards
The United Team
Great service
Carpet selection was immense, carpet was ordered and fitted within 3 days, carpet looks amazing
2 February 2026
Unprompted review
Reply from United Carpets & Beds - Chorley
Hello Dawn, thank you for taking the time to leave our Chorley store feedback.
Its great to hear that the team were able to make your experience with us a positive one with a wide selection of carpets to choose from.
Thank you again for the recommendation. Take care.
Lots of choice and reasonable prices
Lots of choice and reasonable prices, very helpful staff, carpet got fitted quickly. Would definitely recommend
22 December 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hello Steven, thank you for taking the time to leave a review.
Its great to hear that our Chorley store could make your experience with us a positive with lots of choice and reasonable prices.
We hope to assist you again in the future, take care.
Excellent Service / Delivery & Finish
This is our second substantial order with UC&B Chorley. The staff and team offer the best experience from ordering choice, helping with the extras. Pricing is competitive and finish on our hallway over 3 floors was impeccable. Thank you . We will be back soon. A*
18 December 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hello James, thank you for taking the time to leave a review.
Its a pleasure to hear that our Chorley store was was able to meet your expectations and provide you a 5 star service.
We look forward to assisting you again in the future. Take care.
Reply from United Carpets & Beds - Chorley
Good afternoon Susan, thank you for taking the time to leave feedback.
We're sorry to hear that you was charged for a door bar that wasnt needed. Please call into the store at your earliest convenience so we can refund you rectify this mistake.
We apologise again for any inconvenience that was caused.
Kind Regards
The United Team
The carpet fitter did a great job and…
The carpet fitter did a great job and everybody in the shop were very helpful.
12 November 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Philip, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you recieved from our Chorley store.
Thank you again for the recommendation. Take care.
clean and quick price ok
2 December 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Paul, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Chorley store and that they could of not made the process easier for you.
Thank you again for the recommendation. Take care.
Great service from measuring to fitting
15 December 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Mrs Dixon, thank you for taking the time to share your experience.
We're so pleased that our Chorley store could provide you with a great service from measuring to fitting.
We hope to assist you with any projects you may have in the future. Have a wonderful Christmas and new Year!
Great Customer service
Great Customer service, product quality is excellent
27 November 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hello Simon, thank you for taking the time to leave a review.
We're so pleased to hear that you're pleased with the service that you recieved from our Chorley store.
Thank you for the recommendation. Have a fantastic day.
Reply from United Carpets & Beds - Chorley
Hi Russell, thank you for taking the time to leave a review.
We're so pleased to hear that you're pleased with the service that you recieved from our Chorley store.
Thank you for the recommendation. Have a fantastic day.
Happy with the instore service and the…
Happy with the instore service and the product, only thing not scoring a 5 was because we got different style trims at the doors, one of which has gripperods all over it, thought these could have been made to match.
5 December 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Good afternoon David, thank you for taking the time to leave a review.
We're pleased to hear that you're happy with the instore service and the product that you recieved. Please do not hesitate to contact our Chorley store if there is anything that you are not satisfied with and they will be able to assist you.
Kind Regards
The United Team
Good advice in showroom
Good advice in showroom, expert installation & fitting. Very reasonable price.
18 September 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Geoff, thank you for your kind feedback.
Its great to hear that you're happy with the service you recieved from our Chorley store.
We hope you have a fantastic afternoon, take care.
Great service from start to finish
Callum the sales person was extremely helpful and assisted us with choosing the perfect carpet for our bedroom. Great fitting service too
3 October 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hello Andrew, thank you for sharing how our Chorley store did.
Its great to hear that Callum could help you find the perfect carpet for you and your home.
We hope to assist you again in the future, have a wonderful day.
Reply from United Carpets & Beds - Chorley
Hi Peter, thank you for taking the time to leave our Chorley store a review.
We're so pleased they could meet your expectations and provide you with an excellent service.
Thank you again for the recommendation, take care.
Excellent service from purchase to…
Excellent service from purchase to fitting.
7 October 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Christine, thank you for taking the time to leave our Chorley store feedback.
Its great to hear that the team could provide you with an excellent service from purchasing to fitting.
We would love to assist you again in the future, have a wonderful day.
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