Carpets ok but the fitting wasn't correct. Several lumps in all 3 rooms and not well fitted on a number of edges. Had to get the fitter back to re stretch the carpet and there were still a couple of... See more
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Recently had Laminate flooring fitted. The customer service was 5 star from me ordering to it being fitted. Thanks to Lewis and his team fir a 1st Class service. Cant Thank You Enough J. Camlin
Company replied
Recently had all upstairs carpets fitted. What an excellent service from United Carpets and Beds in Chorley. From going into the shop and being welcomed by Emily who made the buying a very eas... See more
Company replied
The arrangement of the store, showing all different styles of flooring along with colours, a rainbow would blush at. The staff didn’t do much for the first few minutes, allowing us to acclimatise to t... See more
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Company details
- Carpet Retail Shop
- also in
- Bedroom furniture shop
- Flooring Shop
- Home Furniture Shop
- Living room shop
- Mattress Shop
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
50 Bolton Street, PR7 3DL, Chorley, United Kingdom
- 01257 275400
4.5
Excellent
119 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 48 hours
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Lots of choice and reasonable prices
Lots of choice and reasonable prices, very helpful staff, carpet got fitted quickly. Would definitely recommend
22 December 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hello Steven, thank you for taking the time to leave a review.
Its great to hear that our Chorley store could make your experience with us a positive with lots of choice and reasonable prices.
We hope to assist you again in the future, take care.
Excellent Service / Delivery & Finish
This is our second substantial order with UC&B Chorley. The staff and team offer the best experience from ordering choice, helping with the extras. Pricing is competitive and finish on our hallway over 3 floors was impeccable. Thank you . We will be back soon. A*
18 December 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hello James, thank you for taking the time to leave a review.
Its a pleasure to hear that our Chorley store was was able to meet your expectations and provide you a 5 star service.
We look forward to assisting you again in the future. Take care.
Reply from United Carpets & Beds - Chorley
Good afternoon Susan, thank you for taking the time to leave feedback.
We're sorry to hear that you was charged for a door bar that wasnt needed. Please call into the store at your earliest convenience so we can refund you rectify this mistake.
We apologise again for any inconvenience that was caused.
Kind Regards
The United Team
The carpet fitter did a great job and…
The carpet fitter did a great job and everybody in the shop were very helpful.
12 November 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Philip, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you recieved from our Chorley store.
Thank you again for the recommendation. Take care.
clean and quick price ok
2 December 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Paul, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Chorley store and that they could of not made the process easier for you.
Thank you again for the recommendation. Take care.
Great service from measuring to fitting
15 December 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Mrs Dixon, thank you for taking the time to share your experience.
We're so pleased that our Chorley store could provide you with a great service from measuring to fitting.
We hope to assist you with any projects you may have in the future. Have a wonderful Christmas and new Year!
Great Customer service
Great Customer service, product quality is excellent
27 November 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hello Simon, thank you for taking the time to leave a review.
We're so pleased to hear that you're pleased with the service that you recieved from our Chorley store.
Thank you for the recommendation. Have a fantastic day.
Reply from United Carpets & Beds - Chorley
Hi Russell, thank you for taking the time to leave a review.
We're so pleased to hear that you're pleased with the service that you recieved from our Chorley store.
Thank you for the recommendation. Have a fantastic day.
Happy with the instore service and the…
Happy with the instore service and the product, only thing not scoring a 5 was because we got different style trims at the doors, one of which has gripperods all over it, thought these could have been made to match.
5 December 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Good afternoon David, thank you for taking the time to leave a review.
We're pleased to hear that you're happy with the instore service and the product that you recieved. Please do not hesitate to contact our Chorley store if there is anything that you are not satisfied with and they will be able to assist you.
Kind Regards
The United Team
Good advice in showroom
Good advice in showroom, expert installation & fitting. Very reasonable price.
18 September 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Geoff, thank you for your kind feedback.
Its great to hear that you're happy with the service you recieved from our Chorley store.
We hope you have a fantastic afternoon, take care.
Great service from start to finish
Callum the sales person was extremely helpful and assisted us with choosing the perfect carpet for our bedroom. Great fitting service too
3 October 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hello Andrew, thank you for sharing how our Chorley store did.
Its great to hear that Callum could help you find the perfect carpet for you and your home.
We hope to assist you again in the future, have a wonderful day.
Reply from United Carpets & Beds - Chorley
Hi Peter, thank you for taking the time to leave our Chorley store a review.
We're so pleased they could meet your expectations and provide you with an excellent service.
Thank you again for the recommendation, take care.
Excellent service from purchase to…
Excellent service from purchase to fitting.
7 October 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Christine, thank you for taking the time to leave our Chorley store feedback.
Its great to hear that the team could provide you with an excellent service from purchasing to fitting.
We would love to assist you again in the future, have a wonderful day.
Reply from United Carpets & Beds - Chorley
Hello, thank you for the kind feedback.
We're so glad our Chorley store could make your experience with us a positive one.
We hope you love your new flooring, have a wonderful day.
The service was first class from start at the Robsons houses…
The service was first class from start to finish ..
I have No hesitation in recommending this firm in Chorley …
I would & will use them again for any further carpets that the family requires…
6 August 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Pauline, thank you for taking the time to leave feedback.
We're so glad our Chorley store could meet your expectations and provide you with a first class service from start to finish.
We look forward to your next visit with us, take care.
We have used united before and will…
We have used united before and will again. It was a shame that even after showing the fitter proof that we had paid to have all the waste and rubbish removed he refused to take it meaning a tip run for me. He also fitted a new door plate over the new laminate and the door cannot be closed, he didn’t mention this and we found out later, I understand door planning is not included but wouldn’t expect to need this swapping one laminate for another and then not to be told, hopefully these details can be fed back to the fitter for future improvements.
29 July 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Good afternoon Jon, thank you for your feedback.
We're disappointed to hear that the independent fitter failed to meet your expectations.
Please contact either our Chorley store directly via chorley@unitedcarpets.net or alternatively email customerservice@unitedcarpets.net, and we can escalate your complaint further.
Kind Regards
The United Team
Professional service from start to…
Professional service from start to finish. Friendly and knowledgeable staff.
24 July 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Carl, thank you for sharing how our Chorley store did.
Its a pleasure to hear that the team could make your experience with us a positive one from start to finish.
Thanks again for the recommendation, take care.
Fantastic
Fantastic. Very friendly while in the store, helped with choices (did not point me to the most expensive carpet).
From choosing the carpet to having it fitted, easy, not stressful and would highly recommended. I will be buying from here for the other rooms as needed when the time comes.
23 June 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Connie, thank you for taking the time to leave such a kind review.
Its great to hear that our Chorley store could meet your expectations and help you find the right carpet for you and your home.
Thanks again for the recommendation, take care.
Reply from United Carpets & Beds - Chorley
Hello Kal, thank you for sharing how our Chorley store did.
Its great to hear that the team was very helpful and provided you with a positive instore experience.
We look forward to your next visit with us, take care.
Very good from going to store to pick…
Very good from going to store to pick the carpets and the carpet fitter was great said what time would be here and on time
3 July 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Lydia, thank you for taking the time to leave a review.
Its great to hear that our Chorley store could meet your expectations and help you find the right carpet for you and your home.
We hope to see you again soon, take care.
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