Just used United carpets Scunthorpe again for our hall stairs and landing and a bedroom fitting. Great service from the gentleman who originally helped us in the showroom (informative not pushy) reaso... See more
Company replied
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Just used United carpets Scunthorpe again for our hall stairs and landing and a bedroom fitting. Great service from the gentleman who originally helped us in the showroom (informative not pushy) reaso... See more
Company replied
Showroom staff were lovely and for us the carpets we wanted for our budget. Only issue we had was with the fitters came a lot later then advised by a few hours, which was okay because it was very hot.... See more
Company replied
Amazing service, Paul was great in terms of advice and explaining everything and very quick . Great price aswell Will definitely use again
Company replied
Scott was brilliant - he was friendly and knowledgable and really took the time to understand our requirements, making meaningful suggestions to get us the best value option for our money. We vis... See more
Company replied
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
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That's our promise

3 Snowdonia Avenue, DN15 8NL, Scunthorpe, United Kingdom
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Amazing service, Paul was great in terms of advice and explaining everything and very quick . Great price aswell
Will definitely use again

Reply from United Carpets & Beds - Scunthorpe
Got laminate from them with underlay and edging didn't use it all had 3 boxes left over they wouldn't take them back won't be using them again.

Reply from United Carpets & Beds - Scunthorpe
Showroom staff were lovely and for us the carpets we wanted for our budget. Only issue we had was with the fitters came a lot later then advised by a few hours, which was okay because it was very hot. Trims were incorrect supposed to be brass, tags left in carpet and some corners of the living room don't look fitted well. Also a bent trim on bathroom. Would recommend the showroom but advised people to find there own fitters.

Reply from United Carpets & Beds - Scunthorpe
Just used United carpets Scunthorpe again for our hall stairs and landing and a bedroom fitting. Great service from the gentleman who originally helped us in the showroom (informative not pushy) reasonable price and 2 fitters that came did a good job too. Thank you

Reply from United Carpets & Beds - Scunthorpe
Brilliant service in the shop. Fast delivery and fitting
No complaints at all.

Reply from United Carpets & Beds - Scunthorpe
Happy with service

Reply from United Carpets & Beds - Scunthorpe
The service in the shop was excellent, rang to change the fitting date due to a problem at my end, very accommodating, contact from fitter was spot on, came and did an amazing job, will definitely use this service again

Reply from United Carpets & Beds - Scunthorpe
Carpet fitters left huge hammer marks in my skirting boards.
Over priced. Wouldnt recommend

Reply from United Carpets & Beds - Scunthorpe
Everyone very helpful in the shop.
Fitter is excellent and a little extras for me so very pleased .

Reply from United Carpets & Beds - Scunthorpe
Excellent service from Scott.
Polite, friendly and helpful
Would definitely recommend

Reply from United Carpets & Beds - Scunthorpe
The service and staff was outstanding, from the initial look around to picking up our flooring. Highly Recommended!

Reply from United Carpets & Beds - Scunthorpe
We picked a herringbone laminate for our hallway and were very impressed with the quality and cost.The staff were very friendly and helpful as always. The independent fitter they recommended called Dan was absolutely excellent, he did a superb job and went above and beyond.

Reply from United Carpets & Beds - Scunthorpe
Scott was brilliant - he was friendly and knowledgable and really took the time to understand our requirements, making meaningful suggestions to get us the best value option for our money.
We visited twice and everything offered on the first visit was honoured on the second. We will definitely be back if needing another carpet in the future at any point.
Thank you Scott.

Reply from United Carpets & Beds - Scunthorpe
Customer service 100% not pushy sales technique choice and quality great. Staff friendly would recommend.

Reply from United Carpets & Beds - Scunthorpe
The carpets i purchased are beautiful, very luxurious. The carpet fitters were very respectful and courteous. They were very quick,and did a great job 👏 thanks to all.

Reply from United Carpets & Beds - Scunthorpe
Paul and Chantelle in the store are very knowledgeable and so friendly. Very happy with the service received and help picking out carpet for our bedroom. 5* thank you

Reply from United Carpets & Beds - Scunthorpe
Everything has been fine but after the fitting I was left with my old carpet to dispose of and a large heavy cardboard tube 5m long to dispose of myself. An improved service would include disposal of waste.

Reply from United Carpets & Beds - Scunthorpe
Excellent service reliable advice pleasant staff no gimmicks.

Reply from United Carpets & Beds - Scunthorpe
Nice to be left to browse before asking if we required any help... everyone needs time to look without being pushed into buying something you don't need..

Reply from United Carpets & Beds - Scunthorpe
From start to finish nothing was to much trouble great team excellent products

Reply from United Carpets & Beds - Scunthorpe
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