United Carpets & Beds - Scunthorpe Reviews 

158
TrustScore 4.5 out of 5

4.6

3 Snowdonia Avenue, DN15 8NL Scunthorpe, GB


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Rated 5 out of 5 stars

Just used United carpets Scunthorpe again for our hall stairs and landing and a bedroom fitting. Great service from the gentleman who originally helped us in the showroom (informative not pushy) reaso... See more

Company replied

Rated 4 out of 5 stars

Showroom staff were lovely and for us the carpets we wanted for our budget. Only issue we had was with the fitters came a lot later then advised by a few hours, which was okay because it was very hot.... See more

Company replied

Rated 5 out of 5 stars

Amazing service, Paul was great in terms of advice and explaining everything and very quick . Great price aswell Will definitely use again

Company replied

Rated 5 out of 5 stars

Scott was brilliant - he was friendly and knowledgable and really took the time to understand our requirements, making meaningful suggestions to get us the best value option for our money. We vis... See more

Company replied


Company details

  1. Carpet Retail Shop
  2. Bedroom furniture shop
  3. Flooring Shop
  4. Home Furniture Shop
  5. Living room shop
  6. Mattress Shop

Written by the company

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Written by the company

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contact info

  • 3 Snowdonia Avenue, DN15 8NL, Scunthorpe, United Kingdom

  • 01724 282691

4.6

Excellent

TrustScore 4.5 out of 5

158 reviews

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4.6

All reviews

(158)

1,941 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

Amazing service, Paul was great in terms of advice and explaining everything and very quick . Great price aswell
Will definitely use again

14 July 2026
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Clare, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the amazing service that you recieved from our Scunthorpe store.

Thank you so much for the recommendation. We look forward to assisting you again in the future.

Rated 3 out of 5 stars

Got laminate from them with underlay…

Got laminate from them with underlay and edging didn't use it all had 3 boxes left over they wouldn't take them back won't be using them again.

20 June 2026
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Mary, thank you for taking the time to leave a review.

We're sorry to hear that your experience with our Scunthorpe store has not met your expectations. Please could you email customerservice@unitedcarpets.co.uk with your name and order details and we will look into this further.

Kind Regards
The United Team

Rated 4 out of 5 stars

Showroom staff were lovely and for us…

Showroom staff were lovely and for us the carpets we wanted for our budget. Only issue we had was with the fitters came a lot later then advised by a few hours, which was okay because it was very hot. Trims were incorrect supposed to be brass, tags left in carpet and some corners of the living room don't look fitted well. Also a bent trim on bathroom. Would recommend the showroom but advised people to find there own fitters.

19 June 2026
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Catherine, thank you for taking the time to share how our Scunthorpe store did.

Its so great to hear that the team were able to help you find the right carpet that was best suited to your home and budget. However we're sorry to hear that your experience with the independent fitters did not meet your expectations. Please don't hesitate to contact our Scunthorpe store directly so they can look into this and resolve any issues.

Thank you again for your feedback.

Kind Regards
The United Team

Rated 5 out of 5 stars

Hall and Stair Carpet

Just used United carpets Scunthorpe again for our hall stairs and landing and a bedroom fitting. Great service from the gentleman who originally helped us in the showroom (informative not pushy) reasonable price and 2 fitters that came did a good job too. Thank you

3 July 2026
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Mrs Sharon, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Scunthorpe store and the finished results of your stairs carpet.

Thank you so much for the recommendation. We hope to assist you again in the future.

Rated 5 out of 5 stars

Brilliant service in the shop

Brilliant service in the shop. Fast delivery and fitting
No complaints at all.

11 June 2026
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Denise, thank you for taking the time to leave a review.

Its great to hear that our Scunthorpe Store was able to meet your expectations and provide you with such a brilliant service throughout with fast delivery and fitting.

We hope to assist you with any future projects. Take care.

Rated 5 out of 5 stars

The service in the shop was excellent

The service in the shop was excellent, rang to change the fitting date due to a problem at my end, very accommodating, contact from fitter was spot on, came and did an amazing job, will definitely use this service again

11 June 2026
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Kirsty, thank you for taking the time to leave a review.

We're so pleased that our Scunthorpe store could meet your expectations and provide you with an excellent service throughout. We're so pleased that you're happy with the overall service that you recieved!

Thank you so much for your kind recommendation. Take care

Rated 1 out of 5 stars

Carpet fitters left huge hammer marks…

Carpet fitters left huge hammer marks in my skirting boards.
Over priced. Wouldnt recommend

29 April 2026
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Good afternoon Hayley, thank you for taking the time to leave a review.

We're sorry to hear that the independent fitters did not meet your expectations, this is not the level of service that we strive to provide and would like the opportunity to look into this further. Please contact our Scunthorpe store directly or alternately email customerservice@unitedcarpets.co.uk and a member of our team will get back to you.

Kind Regards
The United Team

Rated 5 out of 5 stars

Everyone very helpful in the shop

Everyone very helpful in the shop.
Fitter is excellent and a little extras for me so very pleased .

9 June 2026
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hello Judith, thank you for taking the time to leave a review.

Its a pleasure to hear that our Scunthorpe store could make your experience with us a positive one!

Thank you so much for the recommendation. Take care.

Rated 5 out of 5 stars

Excellent service from Scott.

Excellent service from Scott.
Polite, friendly and helpful
Would definitely recommend

28 May 2026
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Glenis, thank you for taking the time to leave a review.

We're so pleased that our Scunthorpe store could meet your expectations and provide you with an excellent service throughout.

Thank you so much for the recommendation. Take care!

Rated 5 out of 5 stars

OUTSTANDING!

The service and staff was outstanding, from the initial look around to picking up our flooring. Highly Recommended!

9 May 2026
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hello Simon, thank you for taking the time to leave a review.

We're so pleased that you're happy with the service that you recieved from our Scunthorpe store.

Thank you so much for the recommendation. Take care.

Rated 5 out of 5 stars

We picked a herringbone laminate for…

We picked a herringbone laminate for our hallway and were very impressed with the quality and cost.The staff were very friendly and helpful as always. The independent fitter they recommended called Dan was absolutely excellent, he did a superb job and went above and beyond.

17 March 2026
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hello Tracey, thank you for taking the time to share such a kind review.

Its such a pleasure to hear how our Scunthorpe store went above and beyond to ensure that your expectations were met. We're so pleased that you're happy with the finished results and that Dan the fitter did a superb job.

We hope to assist you again with any future projects. Take care.

Rated 5 out of 5 stars

Great service and friendly team

Scott was brilliant - he was friendly and knowledgable and really took the time to understand our requirements, making meaningful suggestions to get us the best value option for our money.

We visited twice and everything offered on the first visit was honoured on the second. We will definitely be back if needing another carpet in the future at any point.

Thank you Scott.

6 April 2026
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hello Jane, Thank you so much for your kind words!

We’re delighted to hear about your positive experience with Scott.

It’s great to know you felt well looked after across both visits and that we could help you find the best value option for your needs. We truly appreciate your trust and look forward to welcoming you back whenever you’re ready for your next carpet.

Thanks again for taking the time to share your feedback!

Rated 5 out of 5 stars

Customer service 100% not pushy sales…

Customer service 100% not pushy sales technique choice and quality great. Staff friendly would recommend.

21 February 2026
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hello Clare, thank you for taking the time to leave our Scunthorpe store feedback.

Its great to hear that the team were able to make your experience with us a positive one that met your expectations.

Thank you again for the recommendation. Take care.

Rated 5 out of 5 stars

The carpets i purchased are beautiful

The carpets i purchased are beautiful, very luxurious. The carpet fitters were very respectful and courteous. They were very quick,and did a great job 👏 thanks to all.

21 February 2026
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Rozanna, thank you for taking the time to leave such a kind review.

Its a pleasure to hear that our Scunthorpe store was able to make your experience a positive one and you're happy with the finished results.

Thank you again for the recommendation. Take care.

Rated 5 out of 5 stars

Would recommend to everyone

Paul and Chantelle in the store are very knowledgeable and so friendly. Very happy with the service received and help picking out carpet for our bedroom. 5* thank you

16 February 2026
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Laura, thank you for taking the time to leave feedback.

We're so pleased to hear that our Scunthorpe store was able to meet your expectations and provide you with a 5 star service throughout.

We hope to assist you again in the future. Take care.

Rated 4 out of 5 stars

Everything has been fine but after the…

Everything has been fine but after the fitting I was left with my old carpet to dispose of and a large heavy cardboard tube 5m long to dispose of myself. An improved service would include disposal of waste.

31 January 2026
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Andrew, thank you for taking the time to leave feedback.

Its great to hear that your experience with our Scunthorpe store was a positive one and you're happy with the finished results of your carpet. Regarding the disposal of waste this is not a something we currently offer, but we take all customer feedback on board and use it as an opportunity to improve our service.

Kind Regards
The United Team

Rated 5 out of 5 stars

Excellent service reliable advice…

Excellent service reliable advice pleasant staff no gimmicks.

19 January 2026
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Dawn, thank you for taking the time to leave such kind feedback.

Its great to hear that our Scunthorpe store was able to meet your expectations and provide you with a excellent service.

We hope to assist you again in the future. Have a fantastic day.

Rated 5 out of 5 stars

Nice to be left to browse...

Nice to be left to browse before asking if we required any help... everyone needs time to look without being pushed into buying something you don't need..

7 January 2026
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Diane, thank you for taking the time to leave such a positive review.

We're so pleased to hear that you're happy with the service that you recieved from our Scunthorpe store.

Thank you again for the recommendation. Take care.

Rated 5 out of 5 stars

New laminate

From start to finish nothing was to much trouble great team excellent products

13 December 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Jason, thank you for taking the time to leave a review.

Its great to hear that our Scunthorpe store could provide you with a 5 star service from start to finish with excellent products.

We hope to assist you again in the future. Take care.

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