United Carpets & Beds - Scunthorpe Reviews 

171
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TrustScore 4.5 out of 5

4.7

3 Snowdonia Avenue, DN15 8NL Scunthorpe, GB

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Rated 5 out of 5 stars

Have used United Carpets & Beds for our flooring over 4 times ie and service and products have always been spot on. Scott in store is always brilliant, helpful and helps us get a brilliant price for... See more

Company replied

Rated 5 out of 5 stars

Returning to this store as they are very good. Scott the customer adviser was very helpful in our request/ order. Will be Returning later for other projects in the house.

Company replied

Rated 4 out of 5 stars

Showroom staff were lovely and for us the carpets we wanted for our budget. Only issue we had was with the fitters came a lot later then advised by a few hours, which was okay because it was very hot.... See more

Company replied

Rated 5 out of 5 stars

Scott was brilliant - he was friendly and knowledgable and really took the time to understand our requirements, making meaningful suggestions to get us the best value option for our money. We vis... See more

Company replied


Company details

  1. Carpet Retail Shop
  2. also in
  3. Bedroom furniture shop
  4. Flooring Shop
  5. Home Furniture Shop
  6. Living room shop
  7. Mattress Shop

Written by the company

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Written by the company

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contact info

  • 3 Snowdonia Avenue, DN15 8NL, Scunthorpe, United Kingdom

  • 01724 282691

4.7

Excellent

TrustScore 4.5 out of 5

171 reviews

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No recent history of asking for reviews

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Replied to 97% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(171)

1,910 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

United carpets were friendly and…

United carpets were friendly and professional,the issue we had was with the fitting service,it was a joke

4 November 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Robert, thank you for taking the time to leave our Scunthorpe store a review.

Its great to hear that you're happy with the service that you recieved.

Thank you again for the recommendation, take care.

Rated 5 out of 5 stars

Great price and friendly staff highly…

Great price and friendly staff highly recommended

27 September 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Michael, thank you for taking the time to leave our Scunthorpe store a review.

We're so pleased to hear that you're happy with the service you recieved.

Thank you so much for the recommendation, take care.

Rated 5 out of 5 stars

Always superb customer service in here.

Always superb customer service in here.
Friendly, welcoming and knowledgeable.
Great offer given, with good understanding of what we were looking for.
Needed a specific date for fitting and had not problem booking this in.

5 October 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hello Jayne, thank you for taking the time to leave a review.

Its great to hear that our Scunthorpe store could meet your expectations and provide you with superb customer service in store.

Thank you again for the recommendation, take care.

Rated 5 out of 5 stars

What a difference .....

We've just had our first 3 rooms carpeted and cushion flooring fitted in the bathroom. They look super and I can't thank Aarron and his assistant enough for all their hard work and Aarron for his good advice and for working into the early evening to complete them.
We can't wait to get the remaining rooms floored.
Thank you to all at United Carpets for all your assistance.

25 October 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Janet, thank you for your kind feedback.

Its great to hear that our Scunthorpe team could help you find the perfect vinyl that best suits your home.

We look forward to assisting you with the rest of your flooring, take care.

Rated 5 out of 5 stars

Amazing experience and outstanding service

From start to finish Justine & Aaron at United carpets were extremely helpful. Aaron’s knowledge regarding carpet fitting etc made us pick the perfect choice for our home. The flexible time frame in fitting our carpet worked perfectly with the work we was having done.

Quality carpet, quality service & quality people. Aaron really went above and beyond I have never experienced such amazing service from any provider before.

Thank you so much. Truly!

3 October 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Sayf, thank you for taking the time to leave a review.

Its great to hear that our Scunthorpe store could provide you with amazing experience from start to finish, and could help you find the perfect carpet for your home.

We hope that you love your new carpet, thank you again for the kind feedback.

Rated 5 out of 5 stars

Almost a perfect job…

Good advice and service with laminate flooring obtained and fitted within a couple of weeks. Great price and friendly staff. Old carpet removed and disposed of by their team so no hassle at home. New flooring laid and fitted quickly and efficiently. The only downside was having to take all the excess waste and packaging from the laminate flooring to the council dump as this was not removed by the floor fitter. Hence a score of 9/10 oinstrad of 10/10

3 October 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hello Graham, thank you for sharing how our Scunthorpe store did.

Its great to hear that the team could provide you with a quick and efficient service.

We hope that you love your new flooring, have a wonderful day.

Rated 5 out of 5 stars

Chantelle

Chantelle helped us with carpets today, couldn’t recommend enough quick and easy and so lovely, booked in for fitting really quick too, would return 😊x

3 October 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Kirsty, thank you for taking the time to leave a review.

We're so pleased our Scunthorpe store could meet your expectations and provide you with a 5 star service.

Thank you again for the recommendation, we look forward to your next visit with us.

Rated 5 out of 5 stars

The service was great from start to…

The service was great from start to finish. The team laying the flooring did a great job

2 September 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Tracey, thank you for sharing how our Scunthorpe store did.

We're so glad the team could provide you with a great service from start to finish.

We hope that you love your new flooring, take care.

Rated 5 out of 5 stars

Excellent service

Excellent customer service. The staff were very patient while I made my decision even gave me some advice.I did not feel under any pressure to buy .
Once purchased the delivery date was booked.They rang the day before to confirm as they said they would, the fitter was on time, polite and was done in no time .
I would definitely use them again and recommend them.

15 July 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hello Mandy, thank you for taking the time to leave such a positive review.

Its so great to hear that our Scunthorpe store could make your experience with us an excellent one with no pressure to buy.

Thanks again for the recommendation, we look forward to your next visit with us.

Rated 5 out of 5 stars

5 star service

5 star service

21 June 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Karen, thank you so much for taking the time to leave us a review!

We're so pleased that we could meet your expectations and provide you with a 5 star service.

We hope to see you again in the future, take care.

Rated 5 out of 5 stars

The staff are very friendly and helpful…

The staff are very friendly and helpful and good service and excellent quality wood buy from there again

25 June 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hello Anthony,
Thank you for taking the time to leave feedback!
We are delighted to hear that you had a positive experience the overall service provided by our team.
We hope to have the opportunity to assist you again in the future.
All the best,
United Carpets & Beds Scunthorpe

Rated 5 out of 5 stars

Excellent service in store and fitting.

Excellent service in store and fitting.

24 May 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hello Mr Brumby,
Thank you for taking the time to leave feedback!
We are delighted to hear that you had a positive experience with your recent carpet fitting and the overall service provided by our team.
We hope to have the opportunity to assist you again in the future.
All the best,
United Carpets & Beds Scunthorpe

Rated 5 out of 5 stars

Justin from the Scunthorpe Shop was…

Justin from the Scunthorpe Shop was very polite and didn't try to hard sell but offered reasonable alternatives and understood my needs and came up with an excellent solution. good old-fashioned quality service ! Aaron the fitter was also very polite and professional, very helpful and managed to fit all the carpets including moving items of furniture etc in a friendly cheerful way can only recommend them

19 June 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hello Mr Herring,
Thank you for taking the time to leave feedback!
We are happy to hear that you had a great service and you are pleased with your new flooring.
We hope to have the opportunity to assist you again in the future.
All the best,
United Carpets & Beds Scunthorpe

Rated 5 out of 5 stars

Very efficient …

Brilliant service very neat and tidy job.. defo be back again! Thank you for great valued carpets.

4 June 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Lo, thank you for sharing how our Scunthorpe store did!

Its great to hear that they provided you with such a brilliant service, and the independent fitter did a very neat and tidy job.

We look forward to your next visit with us, take care!

Rated 5 out of 5 stars

Good quality

Good quality
Excellent price
Staff friendly
Carpet fitters amazing
Would never use anyone else

9 May 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi, thank you for taking the time to leave us a review!

We're so pleased that our Scunthorpe store could make your experience with us a positive one, with excellent prices and friendly staff.

We hope that you love your new carpet, and we look forward to your next visit with us.

Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff, had been so impressed with their service, that's why I went back for my second order of carpet and fitting.

7 May 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hello Patricia, thank you for taking the time to leave such positive feedback.

We're so pleased that our Scunthorpe store could meet your expectations and provide you with a 5 star service.

We look forward to your next visit with us, take care!

Rated 4 out of 5 stars

Good service advised by staff at shop…

Good service advised by staff at shop very happy with my carpet

7 April 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Sue, thank you for taking the time to leave us feedback!

Its great to hear that our Scunthorpe store could provide you with a good service.

We're so glad that you're happy with your new carpet, have a fantastic day!

Rated 5 out of 5 stars

Competitive price

Competitive price, friendly staff and good advice

25 April 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Allan, thank you for taking the time to leave us such a kind review!

We're so glad that our Scunthorpe store could meet your expectations and provide you with a 5 star service.

We hope to assist you again in the future, take care!

Rated 4 out of 5 stars

Great service in showroom

Great service in showroom. Really pleased with product.
Fitters were on time, quick, friendly and efficient - if a bit trigger happy with the glue spray - which catches dirt around the skirting.

24 April 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Emma, thank you for taking the time to share your experience.

Its a pleasure to hear that our Scunthorpe store could provide you with a great service, and the independent fitters were friendly & efficient.

We look forward to your next visit with us, take care!

Rated 4 out of 5 stars

The process for ordering seemed easy…

The process for ordering seemed easy but no mention of having to pay extra for the fitter to shave the door and one of the grips needed was missing from the order so again extra expense not accounted for. Other than that the fitters worked quickly and well

9 April 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Good afternoon Akande, thank you for taking the time to leave us feedback.

We're glad to hear that you had a positive experience with our Scunthorpe store and the independent fitters.

Please do not hesitate to email customerservice@unitedcarpets.net if you feel there is anything further we can do to improve your experience.

Kind Regards
The United Team

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