United Carpets & Beds - Scunthorpe Reviews 

173
•
TrustScore 4.5 out of 5

4.7

3 Snowdonia Avenue, DN15 8NL Scunthorpe, GB

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Rated 5 out of 5 stars

Have used United Carpets & Beds for our flooring over 4 times ie and service and products have always been spot on. Scott in store is always brilliant, helpful and helps us get a brilliant price for... See more

Company replied

Rated 5 out of 5 stars

Returning to this store as they are very good. Scott the customer adviser was very helpful in our request/ order. Will be Returning later for other projects in the house.

Company replied

Rated 4 out of 5 stars

Showroom staff were lovely and for us the carpets we wanted for our budget. Only issue we had was with the fitters came a lot later then advised by a few hours, which was okay because it was very hot.... See more

Company replied


Company details

  1. Carpet Retail Shop
  2. also in
  3. Bedroom furniture shop
  4. Flooring Shop
  5. Home Furniture Shop
  6. Living room shop
  7. Mattress Shop

Written by the company

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Written by the company

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contact info

  • 3 Snowdonia Avenue, DN15 8NL, Scunthorpe, United Kingdom

  • 01724 282691

4.7

Excellent

TrustScore 4.5 out of 5

173 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(173)

1,918 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous customer service managed to…

Fabulous customer service managed to get our carpet ordered, delivered and fitted in a week.....brilliant service
The quality of the carpet is fabulous and the carpet fitters did an excellent job....would definately recommend 100%

14 November 2022
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Diane

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 1 out of 5 stars

I ordered a bed

I ordered a bed, was told originally 2-3 weeks delivery, I had to chase it, it then came in 4 weeks. Had it delivered, I asked for the softest mattress as this is what I wanted, what I have is like sleeping on a wooden board! It is so uncomfortable and cheap quality, I can’t sleep on it, I paid enough so thought the quality would be better than this, I will get another mattress somewhere else, what I actually want! I will never go back here again!! Nice enough people, shame about the goods!! Needs better organisation.

26 November 2022
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Good Afternoon Ethel

Thank you for your recent order and feedback. We sincerely apologise that your experience did not meet your expectations or our standards.

If you would like to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net.

The United Team

Rated 5 out of 5 stars

Great priced carpets and fantastic…

Great priced carpets and fantastic service

23 September 2022
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Lindsey,

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,
The United Team

Rated 5 out of 5 stars

Used this company twice.fitters were…

Used this company twice.fitters were very good,attention to detail was very good. clean up at end of fitting.
Will recomend as 5 star...

25 August 2022
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Good Morning Roy,

We appreciate you sharing your experience of our company and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service.

We hope to help you again soon.

Kind regards
The United Team

Rated 4 out of 5 stars

We had our landing and stairs…

We had our landing and stairs recarpeted this morning,was we totally satisfied....
The answer is a very big YES .
The lads did a very good job (thank you to them).
Ps,
The staff at the store were friendly and very helpful.
Will be there for more carpet soon.

27 July 2022
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Thanks very much for taking the time to leave your great review! It’s always a pleasure to hear from our customers after they've purchased and have received great service not only in store but also from our fitting partners. We hope to see you again very soon! – The United Team

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