Communication was great from everyone. Customer support was spectacular and answered any questions I had. There was a second fee I had to pay after my initial one, but I believe that was a payment o... See more
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Review summary
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Reviews shaping this summary
United Support Animals is a wonderful service. It was so easy to extend my dog Button's credentials for another year. Knowing that I can take her in the cabin on a plane is so reassuring. I am also ab... See more
I need to get ESA letter done asap. United support animals worked efficient and professional . I was able to talk to a doctor in less than an hour and receive a letter within a few hours. Super helpfu... See more
I renewed my ESA designation for my 2 cats again this year with United Support Animals. The process is simple and straightforward. I heard from the therapist within 24 hours, just as they promised. I... See more
4.6
Excellent
9k reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 24 hours
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100% would recommend
They helped walk me through the whole system. It was easy. And didn't take very much time. Great communication from the company
29 August 2025
Easy to navigate website.
27 August 2025
Very supportive and quick response.
27 August 2025
Smooth procrss
22 August 2025
Keeping families together
They are so helpful.. I am 68 and have had my fur baby for ten yrs.. I recently became one of the many old folks who lost her home… I have found places to live but it is costly because of how much rent has gone up… I have been paying 400 a month… it was my own home.. this is the first time I have had to rent a place and you see the prices…I live on just a little over 2000 a month so it has been overwhelming for me ….every place I can afford says no dogs… Maggie is my only family and I just can’t give her up… they are making my life a little brighter by providing this great service… I wish every where I needed help was as great as they are…thank you for helping us we so greatly appreciated you and what you do.,. With love…Terri and Maggie
3 September 2025
Unprompted review
Great customer service all around do…
Great customer service all around do what they say
7 August 2025
People are very professional
People are very professional, and they help me a lot. I felt lost trying to find a way so I can have my best friend by my side at any time do to my condition and they make this possible, thanks for everything. They work with you to find the best possible solution according to your needs.
22 August 2025
Unprompted review
Kind and caring people
Kind and caring people talking you thru the process over the phone. Was able to connect with a provider over the phone answered all of my questions. Within a week I had everything I need to travel safely with my PSA
8 August 2025
United Support Animals is a great service provider.
United Support Animals is an informative, fair, and honest process. They educate and expeditiously process your request. There fees are reasonable. Highly recommend with no areas of improvement necessary.
20 August 2025
Unprompted review
Simple and easy
1 August 2025
Great and fast
30 July 2025
Very knowledgeable and made it easy to go through the process of getting your dog to be a support dog
All your support team members were knowledgeable about United support animals. They made it very simple by staying with you while you do what you have to get done for your dog to become a for your dog to become a support dogand I give them a big thank you.
5 August 2025
United Support Animals is Wonderful!!!
United Support Animals is a wonderful service. It was so easy to extend my dog Button's credentials for another year. Knowing that I can take her in the cabin on a plane is so reassuring. I am also able to live anywhere because of her status as a support animal. Dr. Peana was wonderful and was able to assess my need to keep my dog's status as a support animal. I highly recommend United Support Animals. (I love that Buttons has her own certificate and identity card!)
1 August 2025
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