1. Chalmers Street Edinburgh now reached 15 power outages. 2. They perform kitchen inspections and then send out a generic email, rather than tackling the individual causing the issue. They shou... See more
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We’re the top uni accommodation provider in the UK, helping 65,000 students find a place to stay and thrive each year. Whether you’re a first year moving out for the first time or a postgrad looking for a private studio, we have a range of accommodation options tailored to suit every uni experience. Our accommodation buildings are located across 22 UK cities in prime locations. From Leeds to London, enjoy great connections to campus, spaces to socialise and study, and 24/7 security.
Number One, Welcome Building, BS2 0PS, Bristol, United Kingdom
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My experience has been good. My main problem is the laundry, there are 24 floors in this building so many people live in it, yet the laundry room is smaller than our kitchen. It is very hard to find available laundry machines sometimes and really messes up your schedule. Other than that, I haven’t had any groundbreaking issue living here, it has been a pleasant experience.

Reply from Unite Students
Amazing experience with Unite Students. Liberty Park is an excellent place to live.
People who are working here are always on their highest professional quality - they are kind and efficient in the same time which is very rare. Facility managers are giving their best efforts to achieve satisfacting solutions if anything coming up to surface. I am sending all my appreciation for Megan and for Mandy who are fabulous managers always ready to help. Engagement and variety of events going on in Liberty Park is mind blowing. It's truly great place to live.

Reply from Unite Students
The Unite Students staff is helpful and efficient. I had an issue with my room door, and they sorted it out within an hour of me giving notice. The security is great and makes me feel safe 24/7. The rooms are the perfect size for one student and it is furnished well

Reply from Unite Students
Exceptional Care and Genuine Support from Chantelle!:)
I had the pleasure of meeting Chantelle, a staff member at Adam Street Gardens, and she truly exemplifies what it means to care for students. Chantelle is not only genuine and authentic, but her caring nature goes above and beyond what one would expect. She always ensures the well-being of everyone around her, safeguarding students with a level of attentiveness that makes you feel truly looked after.
One particular instance that stands out is when she noticed someone in need, low on food, and living in the residence. Without hesitation, she made sure they had something to eat, demonstrating that her kindness isn’t just part of her role—it’s who she is. Her willingness to go out of her way for others, even in small ways, shows the kind of person Chantelle is: thoughtful, compassionate, and reliable.
If there’s anyone at Adam Street Gardens who deserves recognition for making a positive difference, it’s Chantelle. Her actions reflect the core values of what it means to be truly supportive in a student community.
Thank you, Chantelle, for everything you do!

Reply from Unite Students
Very bad wifi outages it’s been nearly a week and still no wifi in my block

Reply from Unite Students
Yall are understaffed, Your facilities are not well maintained, yall be faking your check in reports, maintenance person takes weeks to come and fix something

Reply from Unite Students
When we arrived in the accommodation, the kitchen was dirty every thing was messed up in kitchen, i think no one look after the kitchen. There were some issues of kitchen for example the oven was not working, the drainage of kitchen sink is also block. The dustbin was full of garbage that the garbage was founded on floor. The sofa, chairs and table surface was covered with dust.
Over corridor was also no clean that we can feel the dust on floor. And there were also some damages in my room.
I was not expecting this from the north lodge team. So kindly help me out to resolve this issue because they had negative impact on the image of united student north lodge.
Thanks in advance if you manage all these issue.

Reply from Unite Students
Change your policy and respond people as soon as possible. I never received any response from your team. And also, improve your policy, thank you.

Reply from Unite Students
The repair was done quickly after the report was made. The staff were very friendly and helpful. If there was noise in the yard at night, the staff would come and deal with it quickly.

Reply from Unite Students
It took ten days to get our oven/stove fixed, which meant we had to spend more money on microwaveable foods/take away, AND all food we had previously bought went mouldy. We complained multiple times, and only one, lovely member of staff was willing to help. I don't know her name, but she is blonde and young. She's amazing!

Reply from Unite Students
staff is very friendly. especially during the check-in period they did me feel at home.

Reply from Unite Students
My roommate and I only have cold water in our toilet, which we reported to repair at the very beginning. Now, after a month, no one has come to repair it, so my roommate and I can only go to other places to take a bath.

Reply from Unite Students

Reply from Unite Students
Lift is broken and has been for three days meaning my unwell flatmate can’t get downstairs.
My toilet has broken twice due to poorly attached hinges on the seats. Batteries were not replaced in our door locks prior to us moving in which meant we were locked out of our room for a short while. (Not that big a deal).
Apart from that it has been pretty good!

Reply from Unite Students
Rooms are very warm though due to safety window locks. Can’t imagine summers here

Reply from Unite Students
Overall it is going fine. My mattress was little cracked from the centre. I dont know How this passed initial quality inspection.

Reply from Unite Students
My pan (around 30 pounds when I bought it)got stolen, and they knew who did that but could not do anything about that

Reply from Unite Students
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