Universal Skills Group Reviews 

1,594
•
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently discuss the incredible dedication and approachability of the trainers, who make complex technical concepts remarkably simple and easy to understand during daily practical sessions. Many participants note that the welcoming, high-energy atmosphere creates a genuinely fun environment where learning becomes effortless and enjoyable. Some people also felt that the training centres feature modern classrooms and exceptionally well-structured courses designed to guide students smoothly from start to finish. Reviewers consistently express deep appreciation for the continuous support, noting they feel fully prepared and entirely confident to handle their future careers and certifications.

What people talk about most

Staff

Clients share high satisfaction regarding the staff, frequently highlighting the friendly and supportive... See more

User experience

People report positive experiences with user experience, highlighting knowledgeable and supportive trainers... See more

Facilities

Customers expressed great satisfaction regarding the facilities, frequently highlighting the modern... See more

Service

Reviewers express great satisfaction with the exceptional service, highlighting professional trainers and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These folks ran my ACS and MOCOPA course for my work in 6 months. Excellent staff, always approachable and let you check your understanding for the work. I think the programme itself was extremely wel... See more

Rated 5 out of 5 stars

I came in knowledgeable about boilers, left knowing about meters, and feeling like the energy superhero 'Black Lightening'. The team at the centre made the whole process hands-on, high-energy, and w... See more

Rated 5 out of 5 stars

Just completed my 3 phase with skills group Adam B was our tutor for the week and yet again his professional teaching style and care about his pupils is second to none, again a pleasure to complete a... See more

Rated 5 out of 5 stars

I've just finished a week's refresher course to help me with my job, the trainer John F was amazing, taking his time to explain every aspect of what we were doing. Amazing facilities and amazing st... See more


Company details

  1. Apprenticeship Centre
  2. Trade school
  3. Training Centre

Written by the company

Our centre and staff in Wakefield have over 30 years experience in the training industry. Our specialist training facility in Wakefield is outfitted with bespoke gas and power workshops to help develop both practical skills and present learners with a wide range of scenarios that they may be faced with when working out in the field. This is encapsulated most in our indoor street aptly named the ‘Electric Avenue’. We also have a number of classrooms use for theory based learning and assessments. The courses we offer are designed to be industry relevant to make sure every learner completes their time at Universal Skills Group with the skills and knowledge to enter the workplace or self employment fully equipped. We are constantly evolving our offering to keep pace with the energy sector and emerging technology.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,594)

60 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

3 phase course

3 phase course was engaging, easy to learn due to the environment provided at the test centre. Trainers Tim and Faz were brilliant.

24 January 2025
Unprompted review
Rated 5 out of 5 stars

Very good

Very good, instructors are very good and alot of knowledge especially Tim and Faz

20 January 2025
Unprompted review
Rated 5 out of 5 stars

Tim Cowan and John Fazakerley,presented…

Tim Cowan and John Fazakerley,presented the course exceptionally well , made it easy to understand,course material was excellent and I felt ive learnt a lot ,both tutors are very knowledgeable,and made the course easy to understand and made it enjoyable.

23 January 2025
Unprompted review
Rated 5 out of 5 stars

3 phase training USG

Just finished 3 phase training withe matt G great tutor made to feel at ease from the start all was explained excellent from start to finish

17 January 2025
Unprompted review
Rated 5 out of 5 stars

Work course

Matt G was a good instructor. Made things very easy to understand and simple. Enjoyed the course was interesting but probably could be condensed.

The bap van that comes around is quality for lunch.

17 January 2025
Unprompted review
Rated 5 out of 5 stars

ACS renewal time

ACS renewal time. Tutors as helpful as ever, especially considering how much theory I had forgot in the 5 years! Great week, thank you USG tutors!

13 January 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Excellent staff to work with and great support system. I gained more knowledge and was able to re learn previous skills from the centre

17 January 2025
Unprompted review
Rated 4 out of 5 stars

Gas refresher

Completed my Gas refresher at USG, the tutors were very down to earth and made the experience very relaxing. A good broad of knowledge from the team. Only criticism would be that the course could have been completed within 3 days.

17 January 2025
Unprompted review
Rated 5 out of 5 stars

City and guilds 2391-52 inspection testing course

Just completed the course at Universal Skills, Wakefield. I would recommend this learning centre and Carl the trainer. Very knowledgeable and approachable teacher, always happy to help and advise.
The support staff, Louise and Molly very efficient sorting the course and sending joining information.
I have already booked on a further two courses and will be coming back later in the year for a third.
Thanks again Carl and team.

15 January 2025
Unprompted review
Universal Skills Group logo

Reply from Universal Skills Group

Hi Andrew, thank you for your 5 star review. Looking forward to having you back in the centre soon

Rated 5 out of 5 stars

Only good things to say about this…

Only good things to say about this training centre. I have just completed the 2391-52 (and passed) in a week, with 2 days for exams. The set up is great, the tutors are switched on and really know their stuff, class sizes are small too so you can get all the help you need, free parking and 35p Lattes, what more could you want!? Shout out to our tutor Carl who is spot on and Molly in the office who organises it all for you!! I have booked 2x more courses for Feb and March off the back of this one, thanks guys!

6 January 2025
Unprompted review
Universal Skills Group logo

Reply from Universal Skills Group

Thank you for your kind review Harry. We're so pleased that you enjoyed your course and we look forward to seeing you again in Feb and March.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look