Universal Skills Group Reviews 

1,593
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently discuss the incredible dedication and approachability of the trainers, who make complex technical concepts remarkably simple and easy to understand during daily practical sessions. Many participants note that the welcoming, high-energy atmosphere creates a genuinely fun environment where learning becomes effortless and enjoyable. Some people also felt that the training centres feature modern classrooms and exceptionally well-structured courses designed to guide students smoothly from start to finish. Reviewers consistently express deep appreciation for the continuous support, noting they feel fully prepared and entirely confident to handle their future careers and certifications.

What people talk about most

Staff

Clients share high satisfaction regarding the staff, frequently highlighting the friendly and supportive... See more

User experience

People report positive experiences with user experience, highlighting knowledgeable and supportive trainers... See more

Facilities

Customers expressed great satisfaction regarding the facilities, frequently highlighting the modern... See more

Service

Reviewers express great satisfaction with the exceptional service, highlighting professional trainers and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These folks ran my ACS and MOCOPA course for my work in 6 months. Excellent staff, always approachable and let you check your understanding for the work. I think the programme itself was extremely wel... See more

Rated 5 out of 5 stars

I came in knowledgeable about boilers, left knowing about meters, and feeling like the energy superhero 'Black Lightening'. The team at the centre made the whole process hands-on, high-energy, and w... See more

Rated 5 out of 5 stars

Just completed my 3 phase with skills group Adam B was our tutor for the week and yet again his professional teaching style and care about his pupils is second to none, again a pleasure to complete a... See more

Rated 5 out of 5 stars

I've just finished a week's refresher course to help me with my job, the trainer John F was amazing, taking his time to explain every aspect of what we were doing. Amazing facilities and amazing st... See more


Company details

  1. Apprenticeship Centre
  2. Trade school
  3. Training Centre

Written by the company

Our centre and staff in Wakefield have over 30 years experience in the training industry. Our specialist training facility in Wakefield is outfitted with bespoke gas and power workshops to help develop both practical skills and present learners with a wide range of scenarios that they may be faced with when working out in the field. This is encapsulated most in our indoor street aptly named the ‘Electric Avenue’. We also have a number of classrooms use for theory based learning and assessments. The courses we offer are designed to be industry relevant to make sure every learner completes their time at Universal Skills Group with the skills and knowledge to enter the workplace or self employment fully equipped. We are constantly evolving our offering to keep pace with the energy sector and emerging technology.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,593)

59 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've just finished a week's refresher…

I've just finished a week's refresher course to help me with my job, the trainer John F was amazing, taking his time to explain every aspect of what we were doing.
Amazing facilities and amazing staff, very welcoming and helpful all of the time.
Thank you USG

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Tutors - Excellent programme

These folks ran my ACS and MOCOPA course for my work in 6 months. Excellent staff, always approachable and let you check your understanding for the work. I think the programme itself was extremely well structured with it being split between coursework and field work. John Fazackerly who ran the course was absolutely fantastic he gave every single one of us the push we needed to be our best selves and get qualified. Thank guys! Hope you'll be doing my RTS training.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing institution

The teachers and staff were amazing. And welcoming of all backgrounds. Really made me feel comfortable and able to learn and succeed

28 November 2025
Unprompted review
Rated 5 out of 5 stars

FROM GAS ENGINEER TO DUAL FUEL DYNAMO

I came in knowledgeable about boilers, left knowing about meters, and feeling like the energy superhero 'Black Lightening'. The team at the centre made the whole process hands-on, high-energy, and weirdly fun. Special shout-outs to Tim, Matt, Katy, both Mike's, and Becka for letting me keep nicking pens.

Trainers were legends, the atmosphere was great, and I now install meters like it was my calling. Massive thanks to all the staff, as you've helped me to spark a new chapter in my life.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Good to learn the skills from Universal…

Good to learn the skills from Universal Skills. Use the most simple ways to let me understand the electric concept. Tutors with rich experience in the industry and related knowleage, it is really benefit for me to work in the future. Highly recommend!!

17 October 2025
Unprompted review
Rated 5 out of 5 stars

It was a great experience here

It was a great experience here. I learned a lot from this massive centre. The team was great and the atmosphere was so nice.And the tutors here like Tim Cowan and Matt Giles were brilliant. Learned a lot from both guys highly recommended if you really want to do in gas and electrical stuff come and join this centre get the qualification and explore the world waiting for you in your career.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Just completed my 3 phase with skills…

Just completed my 3 phase with skills group Adam B was our tutor for the week and yet again his professional teaching style and care about his pupils is second to none, again a pleasure to complete another course at universal skills group.
Thanks to everyone at skills group see you all soon.

3 October 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look