Universal Traveller Reviews 

1,080
TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

We booked a trip package with this travel company based on a BNI reference, paying a higher amount than market rates expecting better service. However, our experience was very disappointing. Out o... See more

Rated 1 out of 5 stars

Shittest company going around for young travellers. Booked prior covid and were aware at the time of the pandemic and hesitated to book as we were unsure to get a refund or if it would stop our fligh... See more

Rated 5 out of 5 stars

Ketch Wannan was fantastic! Quick communication the whole time, knowledgeable and helpful, and made everything easy to organise. When my return flight was rescheduled (to a time before I'd even be in... See more

Rated 5 out of 5 stars

I went into Universal Traveller to get some quotes and ideas about safaris in Ghana and Kenya. I also went to Flight Centre and Hello World to explore my options. Ashleigh from the Central Geelong Uni... See more

Company details

  1. Travel agent

About Universal Traveller

Information provided by various external sources


Contact info

2.8

Average

TrustScore 3 out of 5

1k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.8

All reviews

(1,080)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rhys awesome

Rhys listened to us and saw our point of view. Ensured he could get the better deal for us. He was genuine and helpful - awesome. No complaints and not sure how he could improve.
Thanks Rhys

1 March 2020
Unprompted review
Rated 5 out of 5 stars

Natasha was amazing

Natasha was amazing. Gave us original quote in no time was very gracious when we tweeked it a little. Everything was seamless. Trip affordable and meets all specs. Very happy with the service.

1 March 2020
Unprompted review
Rated 5 out of 5 stars

So helpful!

Jen was so helpful! It was so easy to for her to find the cheapest and best flights for us. Thank you :)

29 February 2020
Unprompted review
Rated 5 out of 5 stars

Mervin @ Hurstville

Mervin was excellent. Friendly and easy to deal with. Highly recommend visiting him at the Hurstville branch.

29 February 2020
Unprompted review
Rated 5 out of 5 stars

Kes from Marion was absolutely amazing…

Kes from Marion was absolutely amazing with finding the best deals and ways to travel around the world. I went to her very confused and with no hope of being able to do my dream trip and left with everything planned and more!
Highly recommend!!

28 February 2020
Unprompted review
Rated 5 out of 5 stars

Trae was very knowledgeable and supportive

Trae was very helpful, knowledgeable and approachable throughout our travel booking experience. He provided first hand knowledge and advice about the areas we are travelling to. Will definitely be returning to book again with Trae.

28 February 2020
Unprompted review
Rated 5 out of 5 stars

Jason and the team at WA were super helpful!

Jason and the team at WA, were a great help with booking our flights to Europe for a family wedding. He went out of his way to help us tailor our flights to our budget and location.

Travelling can sometimes cause anxiety and stress but these guys did a great job at answering all of our questions and giving us helpful travel tips and advice, ultimately making our flight ticket searching experience much easier.

We will be booking future travel arrangements with these guys for our Europe trip and future family adventures.

Thank you so much.

28 February 2020
Unprompted review
Rated 5 out of 5 stars

Linda rocks xx

Linda's fantastic! So helpful, so ready to take on all of my issues and super accommodating. I've used her twice now and I'll never use anyone else again!

28 February 2020
Unprompted review
Rated 5 out of 5 stars

Jayden Schwarze is a Star!

Jayden Schwarze is a Star!! Great prices and super reliable. Always available on the phone and able to organise a trip with 7 people who couldn’t make up their minds!! Definitely recommend Universal Traveller Watergardens Purely based on Jayden’s expertise

28 February 2020
Unprompted review

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