First time in a few years I've had to ask for support, but just like at the start excellent, prompt support. Amazing value I think - good price and support is provided by people who are obviously IT... See more
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Company details
- #1 of 30 best companies in Web hosting company
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Written by the company
UK Web Hosting Provider. Lightning-fast SSD servers and expert UK support. Unlimited Web Hosting, Reseller Hosting, VPS and Domains.
Contact info
Deva Center, Trinity Way Salford, M3 7BG, Manchester, United Kingdom
- 01625 809000
- sales@unlimitedwebhosting.co.uk
- www.unlimitedwebhosting.co.uk
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Replied to 100% of negative reviews
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Fast solution from Tommy
Tommy was great in finding the problem to my website’s downtime and implementing a solution straight away. Thanks Tommy ⭐️⭐️⭐️⭐️⭐️
Transferred from an older server to a…
Transferred from an older server to a new shared server with just a little help from the support team. I'm up and running again after a few small edits to support the new architecture. The response time was fantastic, just as I have come to expect after my many years of service from UWH. I don't know whay other companies can't be as helpful and professional as the guys at UWH. I wouldn't hesitate to recommend them to anyone looking for a hosting package.
Their response was immediate and
Their response was immediate and, as they always do, they sorted out my issue in five minutes with absolutely no hassle. And friendly and helpful!
Website performance
Great response time and resolved problems with my website in minutes.
Have been using UWH since 2020 and for…
Have been using UWH since 2020 and for six years we were so satisfied with the expert services. Thanks!
Five stars, without hesitation.
I've been hosting websites with Unlimited Web Hosting since 2013. In that time I've recommended them to probably a dozen clients, and not one has come back unhappy. That kind of consistency is rare, and it matters when your name goes with the recommendation.
Price first. Their basic package is genuinely hard to beat in the UK. The value is exceptional, and there's nothing lurking in the small print to catch you out later.
But the real reason I keep going back is the support. Hosting support has a terrible reputation for good reason: chatbots, canned responses, someone getting back to you three days later with a link to a FAQ. This is nothing like that. Nick, Danny, Andy, and Adam are responsive, knowledgeable, and they actually sort things out. Even for low-priority tickets, we're getting replies within a couple of hours. I've genuinely stopped expecting that from any other provider.
As a web consultant and agency owner, my reputation travels with every referral I make. I've seen plenty of hosts get quietly worse over time. Prices creep up, support gets patchy, corners get cut. That hasn't happened here. Twelve years in and the quality is the same as it was at the start.
If you want reliable UK hosting at a fair price, this is where I'd send you.
Highly recommended.
Great Response
Sent a Priority ticket to them and they Responded within 30 minutes having taken some action. the solution worked really well and we are now back up and running! Great staff who were able to help really quickly. Many thanks.
Never fail to impress me with their…
Never fail to impress me with their support team. They always go the extra mile and that's really helpful for difficult customers like myself. It reassures me that they know their stuff and they're professional through and throughout. Go nowhere else!
Excellent customer service
Excellent customer service. Handled my issue in a fast and friendly way.
the staff always answer the support…
the staff always answer the support tickets politely and with great knowledge
Consistent support and reliable hosting
webhosting speed not good
webhosting speed not good, i got for 1 year. my website is too slow.
Consistently good service
I’ve used UWH to host my sites for several years now.
The sites have always been available whenever I’ve accessed them, and load quickly (over a reasonable connection).
I rarely need to raise support tickets, but the responses are normally prompt, helpful, and friendly.
Tremendous Patience.
1. The team have tremendous patience.
2. They have a keen eye for attention to detail.
3. I never hear them moan when I ask for help because I can't do it.
Support team responded within minutes…
Support team responded within minutes and resolved the domain expiry for me. This team is second to none and I'm really grateful to have been enjoying Unlimited Web Hosting services for so many years.
Thanks Danny!!
Very helpful and prompt
I've always found them very helpful and they get back to you very quickly. From setting up the website and confused how to do certain things right through to general IT support, they have always been able to resolve any issue I have very quickly. Highly recommend.
Have used this company for years
An excellent, professional company that provides helpful and speedy support (with real people!) for any issues. I have used this company for many years and always recommend them to friends.
Unlimited Web Hosting are absolutely…
Unlimited Web Hosting are absolutely fantastic. I've been a web designer and developer for 24 years now, have quite literally tried every host over the years, those that still exist and those that have long since been and gone. Highly recommended, not only for their frankly unbeatable value and service offering, but the quality of their support. I've been helped by James (and indeed others) quite a few times now and never had anything but top notch help. They do tend to go over and above, even when it wouldnt ordinarily be expected for the task in hand. Would highly recommend without any hesitation whatsoever.
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