Unlimited Web Hosting Reviews 

4,201
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 284 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional support team, noting how quickly staff members respond to tickets, manage migrations, and expertly resolve unexpected website problems at any hour. Many users also mention that purchasing domains and setting up new hosting plans is completely seamless, backed by patient, knowledgeable, and professional personnel. Some reviewers were not happy with website updates occasionally taking several days to come into effect and certain strict operational rules. A few consumers additionally pointed out that support explanations can sometimes feel a bit brief or that specific server response metrics could be improved.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the quick, effective, and professional... See more

Response time

Customers consistently note positive experiences with response time, highlighting that support agents reply... See more

Customer service

Users describe positive interactions with customer service, noting that support agents are consistently... See more

Staff

People report positive experiences with staff, highlighting their exceptional expertise, promptness, and... See more

Website

Clients share positive opinions on website hosting, highlighting reliable uptime and fast loading speeds due... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time in a few years I've had to ask for support, but just like at the start excellent, prompt support. Amazing value I think - good price and support is provided by people who are obviously IT... See more

Rated 5 out of 5 stars

I've been with Unlimited Web Hosting for a few years now, and as well as my own personal hosting account, we also use them at work for VPS hosting. These guys are simply the best, and I'd be hard p... See more

Rated 5 out of 5 stars

I've used Unlimited Web hosting since 2012 and I find their support invaluable. On the odd occasion when I have a problem I just complete a ticket and they get back to me quickly having either resolve... See more

Rated 5 out of 5 stars

Excellent, quick and friendly service as always. Have hosted my site with unlimitedwebhosting.co.uk for around 14 years now and no mater what time day or night, the guys at unlimitedwebhosting.co.uk... See more


Company details

  1. #1 of 30 best companies in Web hosting company
  2. #1 of 9 best companies in DNS Provider
  3. #1 of 28 best companies in Ecommerce solution provider
  4. #1 of 8 best companies in Email service provider

Written by the company

UK Web Hosting Provider. Lightning-fast SSD servers and expert UK support. Unlimited Web Hosting, Reseller Hosting, VPS and Domains.


Contact info

5.0

Excellent

TrustScore 5 out of 5

4k reviews

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Replied to 100% of negative reviews

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5.0

All reviews

(4,201)

291 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast solution from Tommy

Tommy was great in finding the problem to my website’s downtime and implementing a solution straight away. Thanks Tommy ⭐️⭐️⭐️⭐️⭐️

25 June 2026
Rated 5 out of 5 stars

Transferred from an older server to a…

Transferred from an older server to a new shared server with just a little help from the support team. I'm up and running again after a few small edits to support the new architecture. The response time was fantastic, just as I have come to expect after my many years of service from UWH. I don't know whay other companies can't be as helpful and professional as the guys at UWH. I wouldn't hesitate to recommend them to anyone looking for a hosting package.

24 June 2026
Rated 5 out of 5 stars

Five stars, without hesitation.

I've been hosting websites with Unlimited Web Hosting since 2013. In that time I've recommended them to probably a dozen clients, and not one has come back unhappy. That kind of consistency is rare, and it matters when your name goes with the recommendation.

Price first. Their basic package is genuinely hard to beat in the UK. The value is exceptional, and there's nothing lurking in the small print to catch you out later.

But the real reason I keep going back is the support. Hosting support has a terrible reputation for good reason: chatbots, canned responses, someone getting back to you three days later with a link to a FAQ. This is nothing like that. Nick, Danny, Andy, and Adam are responsive, knowledgeable, and they actually sort things out. Even for low-priority tickets, we're getting replies within a couple of hours. I've genuinely stopped expecting that from any other provider.

As a web consultant and agency owner, my reputation travels with every referral I make. I've seen plenty of hosts get quietly worse over time. Prices creep up, support gets patchy, corners get cut. That hasn't happened here. Twelve years in and the quality is the same as it was at the start.

If you want reliable UK hosting at a fair price, this is where I'd send you.

Highly recommended.

12 June 2026
Rated 5 out of 5 stars

Great Response

Sent a Priority ticket to them and they Responded within 30 minutes having taken some action. the solution worked really well and we are now back up and running! Great staff who were able to help really quickly. Many thanks.

21 June 2026
Rated 5 out of 5 stars

Never fail to impress me with their…

Never fail to impress me with their support team. They always go the extra mile and that's really helpful for difficult customers like myself. It reassures me that they know their stuff and they're professional through and throughout. Go nowhere else!

18 June 2026
Rated 5 out of 5 stars

Consistently good service

I’ve used UWH to host my sites for several years now.
The sites have always been available whenever I’ve accessed them, and load quickly (over a reasonable connection).
I rarely need to raise support tickets, but the responses are normally prompt, helpful, and friendly.

7 June 2026
Rated 5 out of 5 stars

Tremendous Patience.

1. The team have tremendous patience.
2. They have a keen eye for attention to detail.
3. I never hear them moan when I ask for help because I can't do it.

5 June 2026
Rated 5 out of 5 stars

Support team responded within minutes…

Support team responded within minutes and resolved the domain expiry for me. This team is second to none and I'm really grateful to have been enjoying Unlimited Web Hosting services for so many years.

Thanks Danny!!

3 June 2026
Rated 5 out of 5 stars

Very helpful and prompt

I've always found them very helpful and they get back to you very quickly. From setting up the website and confused how to do certain things right through to general IT support, they have always been able to resolve any issue I have very quickly. Highly recommend.

1 June 2026
Rated 5 out of 5 stars

Have used this company for years

An excellent, professional company that provides helpful and speedy support (with real people!) for any issues. I have used this company for many years and always recommend them to friends.

31 May 2026
Rated 5 out of 5 stars

Unlimited Web Hosting are absolutely…

Unlimited Web Hosting are absolutely fantastic. I've been a web designer and developer for 24 years now, have quite literally tried every host over the years, those that still exist and those that have long since been and gone. Highly recommended, not only for their frankly unbeatable value and service offering, but the quality of their support. I've been helped by James (and indeed others) quite a few times now and never had anything but top notch help. They do tend to go over and above, even when it wouldnt ordinarily be expected for the task in hand. Would highly recommend without any hesitation whatsoever.

30 May 2026

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