Urang Property Management Limited Reviews 

Unprofessional and incompetent outfit - extremely poor service and communication would never use again.

It is with great appreciation that we commend Ms. Beatrice of Urang for her outstanding performance, professionalism, and dedication in her role.

Throughout her service, Beatrice has consistently demonstrated excellent organisational skills, reliability, and a proactive approach to her work. She handles her responsibilities efficiently and ensures that all tasks are completed to the highest standard. Her attention to detail and commitment to maintaining quality in every aspect of her work are truly commendable.

The external refurbishment of our Victorian terraced townhouse was completed on schedule to a good standard. The team of contractors were polite and thorough in their work. James Magenis and Adam Music managed project very efficiently, responding to our questions in a timely and friendly manner.

I am a property owner at Chelsea Bridge Wharf and we have recently appointed Urang via RTM. It has been a few months and Urang have been fantastic. There has been a noticeable shift in the day to day management of the estate and the staff are exceptionally helpful.

We’ve worked with Urang Property management across several of their sites and it’s always been a smooth, professional experience. Their team is organised, responsive and a pleasure to deal with, everything from instruction to completion runs efficiently.

A special mention to Isabel, who’s always clear in communication and great to work with.

Highly recommended property management company.

The team did a great job decorating the outside of our terraced townhouse; James Magenis and Adam Music were both very friendly and worked very professionally on the project.

Urang are the property managers for my apartment building. Today they sent out contractors to carry out an ESW1 inspection which they informed us about the week before. However, without telling me or seeking my permission the contractors have drilled a large hole into the exterior wall of the bedroom causing significant damage to the exterior of my property. The contractors say they will fix it when they come back tomorrow. However, Urang failed to inform leaseholders that they would need to do any drilling and did not get explicit permission from the leaseholders whose properties are affected. I now can’t get hold of anyone from Urang about this. Absolutely terrible customer service and as the property owner I’m aghast and shocked they’ve done this to my apartment. Not the first time I’ve had issues. Very disappointing. I simply cannot recommend Urang for this reason.

We have had Urang as our management agent for many years. The moment they took over from the previous agents, the improvements across the board were so noticeable. So many issues associated with Tradewinds were immediately addressed and Urang continued over the years to improve every aspect of maintenance and upgrade right through to a few years ago organising a grant for cladding work in the Tower Block. The level of communication from Urang to the leaseholders/tenants has always been first class and the work they have done has, without doubt, made Tradewinds a much better place to live. They come highly recommended to any leaseholders who may be considering a change of management.

I've been working with Reline and the rest of the team for some time now, and I've found them all to be extremely efficient, amiable and professional.

Roaan has recently adopted our services at The Old Flour Mill and working with him has been very efficient and delightful working with him.

I’ve had the pleasure of working with Anna Hunt on several properties, and I can honestly say they’re one of the most organised and professional managers I’ve dealt with. Communication is always clear, and any issues or queries are addressed quickly, which makes coordinating work on site smooth and efficient.

They show genuine care for both the residents and the contractors, ensuring that everything runs safely and to a high standard. It’s refreshing to work with someone who understands the importance of teamwork and attention to detail.

I look forward to continuing to work together in the future — highly recommended!

Isabel at Urang is very responsive and does a great job for us. Of course she often has to rely on other people to help get actual tasks accomplished but she keeps track of outstanding tasks and inspires me with confidence that once I have raised an issue it will not be forgotten.

Our company has been using Urang for several years and we have been very happy with their excellent property management services of our real estate properties.

Isabel Pretorius was excellent, her responsiveness to my requests for help was much appreciated especially because she was covering our usual building manager's absence - thank you Isabel!

We used this company to obtain RTM. I would warn anyone thinking of doing this to not use them. This is not off to a start. They are trying to charge us for notifying them of sublettings. The lease makes no provision for this whatsoever. This is not chargeable. To make matters worse they are also trying to charge for renewals. This is not permitted in the lease. The lease is very clear on the matter of notifications. These flats were largely sold to investors. No permission needed to let your flat out, but once you have let it you must notify the managing agent that you have let it. End of. No charge payable. Urang even sent us a letter to that effect, and now see a chance to further rip off leaseholders. I for one will be voting to get them out asap. I will not be recommending them to obtain R2R on my current property and I warn anyone else going down this route to obtain R2R to not use them. This is not off to a good start and they have done nothing to reduce the service charge and are looking at ways to increase the money in their own pocket.

Urang Propery Management manage a block of flats for which I act as director of the freehold company. I’ve recently been working with Beatrice Van Der Merwe on a number of building and management issues, and I couldn’t be more impressed with the service I received. Beatrice has been consistently professional, responsive, and genuinely proactive in resolving matters—qualities that are increasingly rare in property management.

She communicated clearly throughout, followed up without being prompted, and handled each issue with both efficiency and care. Most importantly, she brought a sense of calm and competence to situations that could easily have become stressful. It made a real difference knowing someone capable was actually taking ownership.

I’m very grateful for her support and would not hesitate to recommend Beatrice and Urang to other residents or landlords looking for reliable, attentive management.

Professional and courteous team. I have had the experience of being contracted by a property manager: - Ruan at Urang to conduct an Unmanned Aircraft (drone) survey on a property in London.

The team is well organised and meticulous when planning any operation.
They are also quick to respond to any queries.

We are working on extending our services to their wider network of managers and I have to admit that they are asking the right questions about a trade that is lesser known (drone surveys).

If all their contractors are as well vetted by Urang as my company is, then I am sure the owners have no reason to worry about the way their properties are being managed.

I have dealt with Chris Lombard estate manager on numerous occasions
Chris has always been proactive and answered and helped with any queries
I have had

The company hardly ever respond and the services surge YoY, and they take age to take action to solve the issue that cost us leaseholder lot of expense. And the contractors they have been employed are very expensive