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Urbaneliving Reviews 2

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TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

UNACCEPTABLE CUSTOMER SERVICE

UNACCEPTABLE CUSTOMER SERVICE - OVER 25% OF AN ORDER FOR JAM JARS ARRIVED BROKEN AND THE COMPANY TOOK A WEEK TO REQUEST PHOTOS AND THEN NO RESPONSE IN THE FOLLOWING 4 DAYS - NO IDEA HOW TO GET ANY REFUND OF REPLACEMNT. vERY NON RESPONSIVE, POOR PACKAGING FOR POSTAL DELIVERY

UPDATE:
eventually was contacted and the compaany agree to replace the broken jars (required photos first and consequent extra delay. Just received the replacements and Astonishingly they were also all broken. I have little use for broken glass suprisingly.

29 January 2025
Unprompted review
Rated 1 out of 5 stars

Awful

Disgraceful do not return emails send inadequate furniture with damage
DO NOT WASTE YOUR MONEY WITH THIS COMPANY

3 January 2025
Unprompted review

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