USB2U logo
Visit website

USB2U Reviews 

7,645
•
TrustScore 5 out of 5

5.0

Promotional items
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service provided, highlighting the professional, efficient, and faultless approach from start to finish. Many people are highly satisfied with the top-class product quality, noting that items are well-built, look fantastic, and are always up to scratch for their needs. Reviewers frequently commend the helpful and responsive staff for their excellent communication and patience throughout the entire process. Additionally, consumers appreciate the impressively quick delivery service, with many orders arriving on time or even earlier than expected, consistently meeting tight deadlines and urgent requirements.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the quality and appearance of items... See more

Service

Users describe positive interactions with service, consistently highlighting its promptness, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their promptness, efficiency, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency. Many... See more

Quality

Consumers consistently express satisfaction with product quality, noting that items are always up to scratch... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are small natural history film company, who for 20 odd years have issued our documentaries on DVD's as Collectors Boxsets. Last year we made the decision to phase them out and replace them with USB... See more

Rated 5 out of 5 stars

We’re really pleased with the quality of the USBs we ordered, especially at the price point. The whole process was slick, straightforward and handled in a friendly, professional way. Turnaround was im... See more

Rated 5 out of 5 stars

Everything about our order was great. We came to USB2U when another supplier let us down and we were looking for branded items as part of a new office move - so speed and quality were really importan... See more

Rated 5 out of 5 stars

The boxes are so well built, the lid easily opened and closed, the etch is consistent, overall its the best usb box Ive bought in the last five years. The customer service is excellent, prompt, polite... See more

Company details

  1. #3 of 47 best companies in Promotional items
  2. #3 of 9 best companies in Drives and storage service
  3. #3 of 22 best companies in Promotional products supplier

Written by the company

Here at USB2U we offer top quality promotional tech gifts including branded USB sticks, branded power banks, headphones, cables, speakers and packaging, all printed or engraved with your company logo. We offer a 24hr express service allowing for a speedy turnaround on many of our products.

Contact info

5.0

Excellent

TrustScore 5 out of 5

8k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(7,645)

126 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

We had a tight timeline for production…

We had a tight timeline for production and delivery. Once we confirmed our order it was produced and delivered to ourselves in N.Ireland in a 4 day turn around.
The quality of the powerbank is top class and we will be a reapeat customer after this forst very positive experience

4 September 2025
Rated 5 out of 5 stars

Good service all round.

They dealt with my individual requirements helpfully and efficiently. And the USB sticks arrived safely and on time. I recommend them for both their products and particularly their customer service.
David

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Custom USB sticks

I have used USB2U several times now and they have always been great. We usually order custom made USBs and they always look great. Would recommend.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Just brilliant customer service…

Just brilliant customer service throughout with amazing attention to detail.

They responded so quickly to questions and the highest of professionalism!

Thank you once again and I’ll always use you from now on.

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Tristan from very helpful

I worked with Tristan on some branded power banks. He was extremely helpful and patient while I was working to get signed off,. He also allowed me to test several different designs.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

Everything about our order was great

Everything about our order was great. We came to USB2U when another supplier let us down and we were looking for branded items as part of a new office move - so speed and quality were really important. Not only did they meet our challenging deadline, the customer service and quality of the products were excellient.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

5 stars, thankyou

The only company who could turn my delivery around in such 24 hours, other companies needed a week.

Fast and efficient comms and comprehensive approval process to ensure no mistakes

Will use for all usb needs going forward

31 July 2025
Unprompted review
Rated 5 out of 5 stars

USB Stick

I requested a quotation from USB2U and received it within 24 hours. The price was acceptable. I was kept informed at all times from start to delivery. The service was quick and easy. I would recommend USB2U. Thank you Tristan.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

The boxes are so well built

The boxes are so well built, the lid easily opened and closed, the etch is consistent, overall its the best usb box Ive bought in the last five years. The customer service is excellent, prompt, polite and friendly. Overall incredibly happy thank you.

2 August 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look