USB2U Reviews 

7,645
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service provided, highlighting the professional, efficient, and faultless approach from start to finish. Many people are highly satisfied with the top-class product quality, noting that items are well-built, look fantastic, and are always up to scratch for their needs. Reviewers frequently commend the helpful and responsive staff for their excellent communication and patience throughout the entire process. Additionally, consumers appreciate the impressively quick delivery service, with many orders arriving on time or even earlier than expected, consistently meeting tight deadlines and urgent requirements.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the quality and appearance of items... See more

Service

Users describe positive interactions with service, consistently highlighting its promptness, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their promptness, efficiency, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency. Many... See more

Quality

Consumers consistently express satisfaction with product quality, noting that items are always up to scratch... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are small natural history film company, who for 20 odd years have issued our documentaries on DVD's as Collectors Boxsets. Last year we made the decision to phase them out and replace them with USB... See more

Rated 5 out of 5 stars

We’re really pleased with the quality of the USBs we ordered, especially at the price point. The whole process was slick, straightforward and handled in a friendly, professional way. Turnaround was im... See more

Rated 5 out of 5 stars

Everything about our order was great. We came to USB2U when another supplier let us down and we were looking for branded items as part of a new office move - so speed and quality were really importan... See more

Rated 5 out of 5 stars

The boxes are so well built, the lid easily opened and closed, the etch is consistent, overall its the best usb box Ive bought in the last five years. The customer service is excellent, prompt, polite... See more


Company details

  1. #3 of 47 best companies in Promotional items
  2. #3 of 9 best companies in Drives and storage service
  3. #3 of 22 best companies in Promotional products supplier

Written by the company

Here at USB2U we offer top quality promotional tech gifts including branded USB sticks, branded power banks, headphones, cables, speakers and packaging, all printed or engraved with your company logo. We offer a 24hr express service allowing for a speedy turnaround on many of our products.


Contact info

5.0

Excellent

TrustScore 5 out of 5

8k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(7,645)

126 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Friendly knowledgeable staff who helped throughout the buying process right though to delivery. We received excellent service from start to finish.
Thanks to all at USB2U

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. I was in mega rush - with a very last minute order - and USB2U turned it around in no time. Well priced, great customer service, fast turnarounds. Very impressed and will return.

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Tristan and co were very helpful and produced our memory stick order. From inital enquiry to receiving the goods we're fantastic would highly recommend and shall use them again

18 July 2025
Unprompted review
Rated 5 out of 5 stars

5 Stars – Great Buying Experience with Excellent Support from Sam!

I recently purchased a product and had the pleasure of working with Sam, the account manager assigned to me. From start to finish, the process was smooth and professional.

Sam was incredibly helpful—answering all my questions promptly, providing clear details about the product, and making sure I had everything I needed to make an informed decision. His communication was timely and respectful, and I never felt pressured.

The product itself arrived on time and exactly as described. I’m very happy with the quality and performance so far. It’s clear that customer satisfaction is a priority here, and Sam went above and beyond to make the experience easy and stress-free.

Highly recommend both the product and working with USB2U and Sam if you get the chance!

14 July 2025
Unprompted review
Rated 5 out of 5 stars

First time buyer, very impressed.

I rarely have need to use a custom printing service, but USB2U certainly impressed. From the initial enquiry to delivery, I felt like my order was handled efficiently and professionally, despite my relatively small order size. The colleague I purchased the USB stick for is very happy with the end result, so all in all I couldn't ask for more.

USB2U will be my go-to service for custom printed hardware going forward.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

New to this with a tight deadline to meet

I had a tight deadline to order merchandise for a client event and contacted a number of vendors in this field. USB2U were very responsive, and both the range of merchandise and quality was great. The agent at USB2U (Karen) was really helpful, even when we changed our mind about what we wanted a few times. USB2U did exactly what they said they would do when they said they would do it and the process was quick and easy. Prices were very competitive, and the range of merchandise was excellent. Most importantly, our clients loved the end result.

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service! Super quick turn-around - from quote in the mid-morning to processed and dispatched by early afternoon - couldn't have asked for more. Karen was absolutely fantastic! Delivery itself came at 8am the following day - the product was really great quality too! Whole process from start to finish was the best I've ever received.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customised USB sticks

I had an excellent experience ordering customised USB sticks with USB2U. I was interested in using USB2U as they offer USBs produced with recycled non-plastic materials. The different shapes available also catered to the circular logo I wanted printed, so it was very suitable. The staff I corresponded with were very pleasant, responsive, and helpful throughout the process. USB2U offered updated price quotes, visual mock-ups, and samples at super speed, making the entire process very quick and efficient. It was a good rate for a great product - highly recommend!

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Lovely products for our business with…

Lovely products for our business with fantastic bundles. Our clients love the USB's/cases.
Ordering from USB2U is straight forward and turn around time is excellent. The cost per unit is very competitive as well.
We've used this company for a few years now without issues.

30 June 2025
Unprompted review
Rated 5 out of 5 stars

I found USB2U as a company very good

I found USB2U as a company very good, Very quick and efficient, Karen made the process easy and very professional, The product was great and the package and delivery was faultless, I would defiantly recommend USB2U to anyone

16 June 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look