Usenet Reviews 

I mistakenly created two accounts on their website. I filled out the form to cancel my subscription but only one account was deleted. I saw on my credit card bill that they billed me 100 Euro. I got in touch with them but they didn't help and didn't give me my money back. I was so mad.
One year later I get the final reminder to pay because the account was apparently still on going.

I talked to legal advice and they told me to send them a letter saying that this contract does not exist and I never intended on paying for it. And then ignore all their messages. She says that it's too much effort for them to investigate address etc and go to court. But I am still scared.

It's such a shame that there are not stricter laws for scam like this.

They are offering the book I sell on the web for free. Piracy, if indeed they have been able to convert to a pdf. (I tried to download to test the scam and they wanted me to register, which point I posted this review). Police in NL should arrest them.

They got me and I gave them my real information via Paypal.
I wrote them an email to info @ usenet.nl, I have called them by phone, I have completed several times their forms still no answer, I have canceled paypal auto payment and now I have recived letter where they threaten me with legal action its incredible ...
I am scared :(

It's scum. I couldn't find the article I wanted and it's impossible to cancel online. I froze all my cards and deleted them off of PayPal and from what I am reading they will bust my balls. I did not give my real name and allegedly PayPal protects your address. They do have my postal code but I am not too worried about it. Good luck finding me. A postal code where I am from is about 10 to 20 blocks with appartment buildings. It is worrisome what everyone says about debt collectors and threatening emails.. but it is what it is I guess. I'll have to pay to reissue all of my cards and I'm unemployed so every penny hurts to be spent.
You have to tick all the boxes and carefully click all the right buttons. And still make an international call, god knows how many people just give up and how much that call will cost me. To get through to them if you are not in the USA you call a number and get a german line. The fact that I know basic German helped me get through to a customer representative cause the prerecorded message was all in german and also extremely scratchy. She was insisting that she canceled my free trial and will email me a confirmation about it. The site stills says it's active which is alarming. Regardless, if I need to protect myself in any short of court the email and the call I placed I believe will protect me. Hopefully you won't fall for it.

Updated: about an hour later the account appears cancelled. I typed in a lawyer sounding very serious email to make sure to cover my back in case the debt collection claims ever come true. I will update everyone in 14 days if they try to do anything or ask for payment dispite the fact that the account appears inactive, my 1 call and 3 emails demanding cancelation and deletion under GDPR data protection. Let's hope that this is the end of it.

(translate.google.pl)
Once in Poland we had the same problem, the company had the name of pobieraczek, it was closed after a collective lawsuit and the decision of uokik''On March 26, 2018, the District Court in Gdańsk (15th Civil Division), after hearing on March 12, 2018, a class action against the owners of Eller Service, determined that "contracts for the provision of the Usenet service are invalid''

Do Not Use! I unfortunately signed up for Usenet.nl who took £87 from my account. I could not search for anything once enrolled so cancelled same day. I have received emails saying my refund will take upto 3 weeks to process and I am still waiting! any advice on how to get my money back is appreciated.

I signed up legitimately, used their service for a bit, even paid for a month. A while later I wanted to cancel, go to cancel form, they take you through a variety of webpages begging you to stay where the button to carry on the cancellation process is often very small and obscure and all the obvious click points stop the cancellation dead and you have to start the process again.

Then, *even when you've done this*, unlike ANY reputable company that accept online cancellation without question, you have to call them within their office hours (which may even be an international call for you) and doubtless then you will be given the hard sell over the telephone for however long (after all, if it was just to confirm the cancellation then they'd allow that on the website and save on the staff-answering-phone-calls costs). I'll be facing this tomorrow.

I'd paid through PayPal and cancelled the repeating authority after cancelling through the website didn't do anything (because of the lack of phone call so far), and now they are emailing me more and adding extra charges to the original costs.

Although the service when it worked was alright for the purposes I needed, NO properly legitimate and sensible company would make it this hard for a user to cancel when required.

I HAVE INFORMED YOU THAT I WANT TO CANCEL MY ACCOUNT WITH YOU ON YOUR WEBSITE - THAT SHOULD BE ENOUGH. IT'S ENOUGH FOR LITERALLY ANY OTHER NON-SCAM COMPANY.

After all, not everybody has the time (or the ability) to make an international telephone call to face a hard sell to stay simply to cancel an online service.

So I have been scammed by this site too and I've been told to ignore any emails of them. But it's more than a year later and they keep sending me reminders to pay. And are saying now they will involve collection agency's which will make my fine even more. They have our bank info and address. What should I do? Did anybody get rid of them?

I mistakenly created two accounts on their website. I sent an email to cancel my subscription but only one account was deleted. I simply turned off the automatic paiement on my PayPal account but after the free trail ended they actually billed me 100€ for 1 year subscription. As I was not paying they sent me reminders of payment in German (that I don't understand) so I blocked them. But one day I received a mail from Atriga, a debt collector, asking me to pay the 100€ + 80€ for their fees. I still haven't payed as I am trying to figure out a solution but they are threatening me to take me to court and call their lawyers. I think I'm just plain fu**ed and have to pay them now....

Avoid!

Avoid!

Avoid!

Total scam company. Terrible customer services and demand money although id cancelled the trial period. They sent demanding letters and eventually threatened me with court action via a debt collection company. They do not listen the use bullying tactics and im sure many people end up paying just so they will go away.

Just pay for netflix or something and avoid Usenext at all costs.

Beware of this Con company, they took money without my authorisation and refused to pay back.

I so wish I checked these reviews before giving my payment to this company! However PayPal were very helpful, so glad I used them, and cancelled the repeat payment to Usenet for me. Their UK tel no. is 020 8080 6500. I have also asked them to investigate this company and stop allow payments to be set up with them. Going back to panning Usenet.nl: alarm bells rang when they didnt have the item that had come up on my internet search after I had signed up and signed in. When I tried to cancel it was so difficult. I got an email back from them saying they couldnt find my account and asking for my information again. I couldnt reply to that email . When I tried to submit an online form, it told me there was a fault and I couldnt submit it. I was going to ring them as suggested by a review on here, but I thought why beat my head when I can stop the money coming out via Paypal? They were very helpful and said that Usenet could not reapply to take my money. I do hope that is the case because I am not going to waste any more time trying to cancel.

This is just a scam that should be handled by the authorities. We charge you nothing for your free trial, nothing equals 1 Euro, and of course just to see if the card was working.

Un site ds plus malhonnête... comme beaucoup de monde ! j'ai fait un essai et voyant que RIEN n'était en français (et ne parlant pas d'autre langue), je leur ai envoyé un e-mail pour renoncer à cet essai gratuit... le seul effet a été de me faire ponctionner près de 100 €
Je me demande comment faire POUR NE PAS ETRE PONCTIONNE L'AN PROCHAIN!!!!
Si quelqu'un a la réponse, je serai très heureux de la connaître!
*****************
REPONSE DE usenet:
vielen Dank für Ihre Anfrage vom 21.01.2021!

You had a query regarding your usenet.nl contract with customer id *******.

Your subscription was completed on 21.12.2020 via our homepage ******. As your e-mail address you entered ****. Within minutes your account was activated, which was confirmed via e-mail. Additionally, you were informed about the General Terms and Conditions including information on the Right of Withdrawal.

Our service offers an electronic access to the Usenet.

First-time users are offered a 14-day free trial period. The contract will be extended with costs only if we do not receive a cancellation request or declaration of revocation within the 14-day trial period. During the registration process you were informed which package the contract will be renewed with. Thus, as we did not receive a cancellation request, your contract was renewed on 05.01.2021 accordingly.

Please understand that we cannot accept a revocation request after expiration of the 14-day time limit.
Your account is now cancelled and will not renew into any new packages.

Looking for e-book. Found a link to a webboard that provides a download link to e-book. In that webboard people vow for Usenet.nl. A new scheme to Scam.

DO NOT BUY THEIR MEMBERSHIP PLEASE IT'S A SCAM!!! I've contacted them for 4 days straight. I've spammed them with emails, used their contact form telling them to cancel my subscription, calling them 12 times in a span of 2 hours!!! They never replied to my mails. Today I tried to call them at 10AM CET since they open at 10AM and I actually managed to speak to one of their staff.

So if you want to cancel your membership... PLEASE CALL! And call at 10AM CET - 10:10AM CET since chances are higher they'll pick up your call.

Usenet.nl place ads all over the web offering free downloads of media, (music, movies, books etc), a lot of which they don't actually have available!

They offer an alleged 14 Day Free Trial which means you have to give them either your Card details or PayPal account. Although they make it appear you can cancel any time within the 14 Day Trial* but in the Contract you have just signed up to they insist on minimum NOTICE PERIODS which mean it is IMPOSSIBLE to actually cancel before the trial ends, meaning you technically owe them for at least 1 year's subscription!

*It is also EXTREMELY DIFFICULT to actually cancel in the first place, (in the SMALL PRINT it warns that their email address is NOT MONITORED so a lot of people send an email saying they want to cancel, which they can say they warned you wouldn't be read & therefore isn't a legitimate cancellation!

Buried in the sign-up email is a link to their 'support' form. You can fill this in but you have no real proof you've sent it, or when. Chances are they'll say they haven't received your cancellation & use that as an excuse for taking your money!

Also, in the contract is stipulates that NO REFUNDS will be given & they use this to prevent your Bank's chargeback, (if you gave them your card details - and God help you if you did, because your bank won't), & also to win a PayPal case against you if you try to claim the payment is unauthorised, (by signing up for the free trial you have inadvertently 'agreed' to their T&C)!

If you've used PayPal to sign up you can go into your pre-approved payments section & cancel the authority for usenet.nl to take payment, (so they can't take money), but be warned this is likely to cause problems with your PayPal account, & potentially the card that funds it, (as usenet.nl will report your account/card for fraudulent use so you may find PayPal freeze your account & your bank card gets cancelled)!

So, you've cancelled the payment & they haven't been able to take your money, you may get a few unpleasant emails which you ignore thinking that's the end of it; it isn't and things may well get worse from there!

They have all your contact details & home address, which they pass to a debt collection agency, & add fees on top of what they say you already owe them!

The best way to avoid losing money & being effectively scammed by usenet.nl is NOT TO SIGN UP in the first place!

However, if you have then here are some tips to FIGHT BACK!

1) Make every effort to get in touch, by as many methods as possible;
a) send them an email to info - at - usenet.nl (even though they say they do not read them): make sure you add all of your details & be clear it is a 'notice of cancellation', (they have a 'model' cancellation form link - copy the text & add your details.
b) copy the text from your cancellation email (that they'll ignore) and paste it into a support form, (from the link in the email): take a screenshot of the completed form BEFORE you send it & then take another of the confirmation that comes up on the screen once you have sent it.
c) Phone them (UK victims) 0203 670 5870. Their Office times are Mon – Fri: 10am - 8pm (CET). BEFORE you do this, make sure you have a call recorder app on your phone & that it's active, (there are plenty of free ones in the app store - once you've installed it make a quick call elsewhere to test its set up & working), then record the call! Tell them you want to cancel and don't take no for an answer.

However, unless they voluntarily agree (unlikely - as that's the main way they scam you out of your money) to waive the contract terms you've already signed up to, (i.e. not apply the notice period that applies from the time you tell them you want to cancel to the time they actually process it - which will be then into the paid period, so technically you will owe them the money as part of the contract), they may well still charge you anyway!

If they do agree to cancel when/if you manage to speak to them, make sure you get them to verbally confirm you will not be charged, (which you will then have a recording of in case they later charge you anyway)! Also ask for a confirmation email stating the contract has been cancelled within the free trial period.

If you haven't received a confirmation email within a few hours, call them again, (& again if need be), BE POLITE, (remember they're more likely to ignore you & cause problems if you annoy them - no matter how tempting it is to shout or swear; DON'T)!

You could say something like "someone else used my phone/computer and signed up using my details which were pre-saved in the browser, (auto form-filler), and used my PayPal account without my permission as the password was also stored in the browser", but if you do ever end up in Court you could come unstuck!

Be aware they are registered in San Marino OUTSIDE the EU, (and therefore technically under the laws of that country)!

This organization should not have a license to operate they are crooked as the day is long. lousy service No help
If you sign up your screwed for 2 years

BEWARE, this Usenet provider is a SCAM.
If you are looking to access the Usenet, search for another provider

Hi, it seems that it's not just me who has been cheated by usenet. On 18/11 2020 I registered there. But there was nothing for me on their site so I unregistered the same day. But today they withdrew 99 Euro from my account without my permission. So now I have contacted paypal to resolve the dispute. See how it will go if I get my money back. Beware of usenet.nl. They are a scam.