US PRO Reviews 

Bought a tool box for xmas for daughters boyfriend it had arrived damaged messaged them on Xmas wasn't expecting a reply so basically they had another one delivered in 3 days and collected to damaged one

Excellent quality and fast delivery. Would highly recommend getting one.

Great product easy to order no hassles

Excellent sellers great item and over night shipping. Would buy again

First rate service, go the extra mile. Just what you need from a company. Someone who puts that smile on your face knowing that this is a company you can trust and rely on to do exactly what they say they will. Thanks guys 😊

Excellent service easy transaction. Happy with the purchase.

Excellent service and great communication and quality products. Thanks

Brilliant service as usual, placed order at 08:00 and was in my workshop the next day!

This is the best seller I had del with in past year, answer to all my inquiries fast ,send delivery only 24 hours after my purchase, seller takes any responsibility to make customers happy, I really happy with this seller and recommend to anyone, believe me Dealing with this seller not disappointing you. Thank you

No confirmation email

No estimated delivery

No communication other than this survey

Ordering process easy

No delivery date and no response When I emailed them. The tool box was ordered as a present for my son‘s 18th, which is today and I still haven’t received a dispatch date.

I am reasonably pleased with my tool cabinet but the alignment for the wooden top isn’t as good as it could be. The drawers could have been locked as when lifting off the delivery lorry they shifted and caused a dent in the bottom middle drawer.

The delivery was prompt and the tool trolley is great, just vas advertised, I will find it very useful

Easy to order, arrived quickly.

draw runners failed on a draw contacted them and was told they would send new runners they didn't arrive contacted again was told the would resend a set and they didn't arrive this went on for a couple of months and the final option was to return for a replacement or refund

Look good ( as most cheap Chinese products do ) Not made in the USA of course .
Utter tripe
Had to send mine back the day I opened it .
Ok for storing very light weight stuff like fairy cakes but as a decent “tool” box it’s a no.
In the end I bought a 10 year old Seely toolbox
Didn’t look great and was the the same price and whilst not top quality I know it will last 🤗

I have used US PRO in a prefessional environment for many years and find them up to the job and very reasonably priced. But recently I bought a set of hardened multi step downs/ups and on my third occasion to use the 1/2 to 3/8 step down with a torque of just 60 NM on it, it completely sheared cleanly at the very base of the 3/8. The metal did not show any twist but showed bad casting as no real central penetration. The four corners looked like they all just let go and a large circle is evident in centre break point. Disappointed but wont stop me buying more again. I'm not sure how to get any warranty on the failed piece if any. So I have just bought a new Milwaukee single step down to replace it into the set. It may just be down to one bad piece in my case and this happens I suppose.