Valizo - Bagageservice til flyrejsende Reviews 

1,564
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fantastic service! We were moving back to the USA from Denmark and had 9 moving boxes and 2 normal checked bags. They helped us, talked to the agents at check in for us, made sure we dropped everythin... See more

Rated 5 out of 5 stars

Copenhagen luggage service (Valizo) made our short stay in Copenhagen quite enjoyable and hassle free. We wanted to take a short city tour of Copenhagen after disembarking from our cruise. We couldn’t... See more

Rated 5 out of 5 stars

When my plans for disembarking went amiss due to the Tour de France I found myself needing a way of transporting my luggage to Copenhagen Airport. I found this service via internet search. What a grea... See more

Rated 5 out of 5 stars

Excellent luggage service. Bags collected from cruise ship & taken to airport whilst we continued our day sightseeing. Easy to find in the airport. Excellent communication throughout the whole proce... See more

Company details

  1. International Airport

Written by the company

HVEM ER VI En dansk virksomhed stiftet i 2016 med det formål at gøre det lettere at være rejsende. VORES SERVICE Vi tilbyder at afhente bagage hjemme hos dig og transporterer bagagen til lufthavnen. Vi udleverer boardingkort, transporterer og sikrer checkin af din bagageså du kan slippe for stress, kø, slæb og bare gå direkte til Gate, Vores Service Vi tilbyder at afhente bagage hjemme hos dig og transportere bagagen til lufthavnen - og retur igen selvfølgelig. Vores Vision Vi har sat os som mål, at vi vil hjælpe alle flyrejsende med at få en bedre start og slut på rejseoplevelsen – rejsen starter og slutter hjemme! Vores egne rejseoplevelser har ofte været præget af stress og jag i begyndelsen af rejsen, med kufferter, der skal slæbes, utålmodige børn, ventetid i kø – oplevelser som ikke er forenelig med den følelse af ro, glæde og forventning, der ellers skulle kendetegne rejsen. Det vil vi gerne ændre på, med vores check-in og bagageservice på hjemmeadressen.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(1,564)

284 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Fantastic service! We were moving back to the USA from Denmark and had 9 moving boxes and 2 normal checked bags. They helped us, talked to the agents at check in for us, made sure we dropped everything at the right place (odd size vs normal check in). Overall just awesome

4 July 2026
Rated 5 out of 5 stars

The team at Valizo was fantastic

The team at Valizo was fantastic. They suggested me what to do because my flight was very early in the morning so they came a day before.
It is really nice to go to the airport with no luggage!! I had 5 in total and it would have been impossible to manage on my own.

27 August 2025
Rated 5 out of 5 stars

Excellent service

We found Copenhagen Luggage Service to be a most professional yet very helpful company. We had some last minute adjustments to our booking and these were handled by the company without any fuss.

9 August 2023
Unprompted review
Rated 5 out of 5 stars

Copenhagen luggage service a godsend in helping us maximize our time in Copenhagen

Copenhagen luggage service (Valizo) made our short stay in Copenhagen quite enjoyable and hassle free. We wanted to take a short city tour of Copenhagen after disembarking from our cruise. We couldn’t take the tour offered by the cruise because our flight was in early afternoon. Rie met us at the cruise terminal, checked-in our luggage, delivered our luggage directly to the airlines, and arranged to have us picked up by a private transport at the end of our tour. Having our luggage checked into the airlines at the cruise terminal helped us avoid spending precious time standing in long lines at the airport. Danny provided first class transport service to the airport. The whole service and process was, professional, seamless and a godsend to help us maximize our short time in Copenhagen. Thank you!!!

18 August 2022
Unprompted review
Rated 5 out of 5 stars

Stuck In Copenhagen with my Luggage

When my plans for disembarking went amiss due to the Tour de France I found myself needing a way of transporting my luggage to Copenhagen Airport. I found this service via internet search. What a great service, quick to respond, friendly staff and great value. Within half an hour all procedures, payment and easy to understand logistics were put into place at such short notice. At the airport I found the pick up point easily and my luggage was delivered to me directly. This service really made my day in Copenhagen fantastic as I did not need to manage or cart around my luggage for the 13hours between disembarkation and my flight.

16 July 2022
Unprompted review
Rated 5 out of 5 stars

An invaluable service

Having left our cruise at 0800 with our flight at 1755 we had checked out left luggage options but this was an excellent idea/choice. We left our bags with the representative at the cruise port (a cost of E15 per bag) and then collected them from the airport - allowing us to walk around Copenhagen with no worries.

14 June 2022
Unprompted review
Rated 5 out of 5 stars

Excellent luggage service

Excellent luggage service. Bags collected from cruise ship & taken to airport whilst we continued our day sightseeing. Easy to find in the airport. Excellent communication throughout the whole process & Christian was extremely helpful. Would definitely recommend & would use again if we were to return to Copenhagen. Plus.. excellent value for money. Many thanks for everything :)

13 June 2022
Unprompted review
Rated 5 out of 5 stars

Just pure god-damn AWESOME !!!

I am so glad I found this service and that it exists. I recently moved from Denmark to Portugal and had quite a lot of extra luggage to take.
The Valizo team very kindly accommodated my special situation where I could add bags only during online check-in (1d before) and came in good time before the flight to pick up the luggage with the boarding pass ready. I have never had such a smooth travel. And above all that the value for money is amazing!
Special & sincerest thanks to Rie - because of you I was no longer stressed for the flight!!
Regards
Anubhav

29 March 2022
Unprompted review
Rated 1 out of 5 stars

Poor service on delayed baggage

Our delayed suitcases have now been with Valizo for two days, without any updates from them (and obviously without having been delivered). It’s impossible to get through to anyone by phone. I am wondering where all the positive reviews come from, so far I have nothing good to say about the experience

26 July 2019
Unprompted review
Valizo - Bagageservice til flyrejsende logo

Reply from Valizo - Bagageservice til flyrejsende

Hi
VALIZO is not handling missing luggage from airlines upon your arrival in Copenhagen.
It has been a mistake that you have been told VALiZO should deliver your lost/delayed bags.

Out service is to pick-up luggage from private homes and hotels, and provide a full check-in. Also we transport your luggage between Airport-Hotel-Cruise or do storage for you.

Hope you will try our services one day.


/Christian

Rated 5 out of 5 stars

Start your journey the easiest possible way

On a very early, rainy and cold Friday morning it's such a relief to know that your suitcase has been been picked up and checked in by the nice people from VALIZO, meaning that instead of leaving 3 hours before take off - which in this case would have meant 04.45 (!), having to que with other tired travellers - I can leave just 1,5 hours before take off, and still have enough time to have a coffee in the airport before departure. The VALIZO service is swift, safe and very pleasant. This was the first, but absolutely not the last time I took advantage of this very comfortable way to start a journey.

5 March 2019
Unprompted review
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