Valued Opinions Reviews 

804
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the online platform very easy to navigate, frequently appreciating the wide variety of interesting surveys available to complete regularly for earning extra pocket money. Many people also note that the customer service team responds quickly and efficiently when technical questions or account issues suddenly arise. However, some reviewers were not happy with sudden account suspensions and unexpected access closures experienced after actively participating for many years. Some people mentioned being disqualified late in a survey process without receiving fair rewards for the valuable time they spent providing careful answers.

What people talk about most

Website

Users describe ambiguous interactions with website, reflecting a mix of long-term satisfaction and sudden... See more

Customer service

People report ambiguous experiences with customer service, as reviews reflect a sharp division in user... See more

User experience

Reviewers highlight ambiguous aspects of user_experience, as experiences with the platform vary... See more

Response time

Consumers find response times to be prompt and efficient, expressing great satisfaction with the speedy... See more

Service

Clients share ambiguous opinions on service. Some consumers report frustrating issues such as unexpected... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I'd give it higher but for the fact that I'm getting much fewer surveys to participate in, and a company that I redeemed survey points through has been removed. However the response when notified of... See more

Rated 4 out of 5 stars

I had the frustration of completing a long survey & was about to Submit when a notice came up saying I didn't qualify. Of course this should have appeared at the start. I was very annoyed & told the... See more

Rated 4 out of 5 stars

I do enjoy doing the surveys and appreciate the points which go toward the gift card. Certainly helps with our low budget and rising costs. The only reason I have scored a 4 is at times it is difficul... See more

Rated 4 out of 5 stars

Generally satisfied with Valued Opinions surveys - although seem to miss out on many for what appears to be my age (69). In terms of the survey failing to progress - my notification of the survey tem... See more


Company details

  1. Money & Insurance

Information provided by various external sources

Valued Opinions is a market Research panel that offers our valued members great rewards and gift vouchers in exchange for taking surveys. Getting started is easy - simply sign up and start earning today!


Contact info

3.4

Average

TrustScore 3.5 out of 5

804 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(804)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All Good.

I have been with them for a few years now and they are one of the best and most reliable survey sites on the market. They have clear and concise surveys and easy to get vouchers as a reward. It is a pity however that they do not offer or have a cash bases reward scheme) All good though and onward and upward.

19 May 2025
Unprompted review
Rated 1 out of 5 stars

Definitely a Scam!

Definitely a scam! I wasted a lot of time doing these surveys and when it came time to collect an reward, they have you go through a verification process that involves showing your personal ID and face into a camera. I didn't like it but did it, and was then told that the verification was unsuccessful and a later email said they had now permanently suspended my account. Don't waste your time on this site!

18 May 2025
Unprompted review
Rated 1 out of 5 stars

Don't waste your time

What a scam. After earning $17 in a couple of days, I stopped receiving surveys and was unable to cash out because my account was put under a "72 hour review". It has been months, and I never heard back from support. Don't waste your time.

27 April 2025
Unprompted review
Rated 3 out of 5 stars

Support needs loads of improvement

There is absolutely zero support.
Submitted multiple support emails with zero responses
Even after completing multiple surveys, my account is not "verified" so I am unable to redeem any rewards.

After about two weeks, received an email that I am verified

10 April 2025
Unprompted review
Rated 1 out of 5 stars

What a waste of time

What a waste of time. You can't get a survey, or you do a survey only to be told you don't fit the criteria. For $1 a 10 minute study it's just not worth logging in and wasting your life let alone signing up. :(

6 April 2025
Unprompted review
Rated 1 out of 5 stars

Scam site

I have over $100 sitting in my account but can't get any vouchers as there is a 72 hour review notice that keeps coming up. I have contacted them twice. Haven't heard anything back. Complete waste of time!!

3 April 2025
Unprompted review
Rated 1 out of 5 stars

Payouts Suck

The rewards versus the amount of time spent is a scam, last one I opened was $2 rewards for 15 mins, that would make $8 per hour the questionnaire took over 30 mins then displayed a screen stating we had to finish it early so I got 5c. Really pathetic payout for the time spent on it.

2 March 2025
Unprompted review
Rated 1 out of 5 stars

This is such a scam!!!!!!

This is such a scam!!!!!!
72 hours to "verify".
An absolute waste of time!!! You do their surveys to then be disappointed and frustrated!!!!!!!!

22 February 2025
Unprompted review
Rated 1 out of 5 stars

Incompetent survey company

I have been diligently answering surveys and all of a sudden I can't access my account anymore. I have emailed support and told me my account has been suspended as I violated something in their Terms and Conditions. I have asked them which clause I violated and they can't even pinpoint what the one is. I have $130 in my account and gone to waste. Stay away from this company if possible.

13 February 2025
Unprompted review
Rated 1 out of 5 stars

Absolute waste of time - avoid!

Used to be great, however, in the last few months almost every survey will get to 80% or complete, then suddenly close and tell me I don't qualify to do the survey. Have made multiple complaints to customer service but have had no response. Absolute waste of time to give companies all my information for no reward. Disgusting that Valued Opinions is allowing this.

22 January 2025
Unprompted review
Rated 1 out of 5 stars

Same shit different user

Same shit different user. Spent weeks earning enough points for jb hifi vouchers and...nope. come to redemption time, nothing. Scammers. Beware. Don't waste your time.

22 January 2025
Unprompted review
Rated 1 out of 5 stars

Since when is 72 hours a week or more

Since when is 72 hours a week or more? Having painstakingly (and tediously) filled out surveys for months, when I finally reach the amount of points needed for a voucher, I am told that as a 'new account' I have to go through a verification process. Two major problems with this. Firstly, I have been waiting over a week, not the 72 hours advised for verification, but secondly (and more importantly), how is mine a 'new' account, when I have been filling in their boring surveys for so long?

Either this is a scam, or it's incompetently managed. Either way, AVOID.

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Definitely not a scam.

Like a few other people I also experienced the 72 hour verification delay, but once contacting through the support available the issue was solved within the day. Definitely not a scam, I have redeemed $100 in vouchers in the last month and it is a great help towards purchasing things a desire. Thanks valued opinions :)

13 November 2024
Unprompted review
Rated 1 out of 5 stars

They are scammer's at best

They are scammer's at best! There's probably a lot more I could say but my review would then become redundant.
They make you verify in order to redeem but then their site is set up to keep telling you, for days and days that you're under review for 72 hours. I've been getting that message for the last week at least.
It's all rubbish and I'd recommend you stay well clear.
Fraudulent

2 September 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT USE! Worst survey site!

Do not use! Spent half a day filling in surveys and when it did come to withdrawal time they suspended my account and took four days before notifying me that they “permanently suspended” account. This is because I am not a citizen but a resident.

Disgusting. Especially when you consider how many survey providers (taken via their site) now have my data, and how much time I spent.

Not to mention the “customer service” is awful.

Will be reporting them.

28 February 2024
Unprompted review

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