I started at VANR as a driver and have worked my way up to a management position. That alone says a lot about the opportunities the company provides for people who are willing to work hard and g... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
5 Stars ⭐⭐⭐⭐⭐ Great Company to Work For! I've been working as a delivery driver with VANR, and it's genuinely been a rewarding experience. The company is well-organized, and management really valu... See more
Company replied
I’ve had a great experience working with VANR so far. The team is supportive, communication is clear, and everything is well organised day to day. The workload is consistent, and as long as you... See more
Company replied
I’m so happy to share that this is my very first job, and I’m truly grateful to have joined this amazing company! Starting as a Parcel Delivery Driver, I’ve felt nothing but support and positivit... See more
Company replied
Company details
Written by the company
VANR Ltd is a ‘live’ delivery mobile phone app that connects consumers to the nearest ‘man with a van’ for any purpose at any time, using an integrated GPS system. The VANR app provides a flexible & professional service for consumers and businesses a...
Contact info
78 Beckenham road, Beckenham, BR3 4RH, London, United Kingdom
- 02038720770
- info@vanr.co.uk
- www.vanr.co.uk
4.7
Excellent
295 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a really great experience with…
I had a really great experience with this company. The service was quick and smooth, and the staff were very helpful and polite throughout. Everything was clearly explained, and the delivery was right on time. The overall quality and professionalism truly impressed me. I would definitely use their service again and highly recommend them to others. ⭐⭐⭐⭐⭐
5 February 2026
Unprompted review
Reply from VANR
Thank you for your feedback! We’re delighted to hear that you had such a positive experience with our service. Clear communication, professionalism, and timely deliveries are things we take pride in, and it’s great to see that reflected in your review. We appreciate your recommendation and look forward to continuing to provide excellent service.
— VANR Management
Great courier fim
I recently started working with VanR, and I can honestly say it’s been one of the most positive professional experiences I’ve had. From day one, the team has been welcoming, organised, and genuinely supportive. Communication is clear, expectations are fair, and there’s a strong sense of respect between management and drivers — which isn’t always easy to find in the logistics industry.
What really stands out is how professionally the company operates. Routes are planned efficiently, equipment is reliable, and there’s always someone available if you need guidance or support while out on the road. The work environment encourages accountability while still recognising the hard work that drivers put in every day.
VanR has created a culture where you feel valued, not just like another number. If you’re looking for a courier company that combines professionalism with a strong team atmosphere, I’d absolutely recommend working with them.
And to ensure a continuous professional service, they even give financial rewards to high achievements.
Looking forward to working with VanR
4 February 2026
Unprompted review
Reply from VANR
Thank you for your kind words and detailed feedback! We’re thrilled to hear that your experience with VanR has been positive from day one. Supporting our drivers, maintaining clear communication, and fostering a respectful and professional work environment are priorities for us, and it’s fantastic to see that reflected in your experience.
We truly value the hard work and dedication of our team, and it’s great to hear that our approach to route planning, equipment reliability, and recognition of achievements is making a difference. We’re looking forward to continuing to work together and supporting your success at VanR!
— VANR Management
VanR is really good at incentivising…
VanR is really good at incentivising hard work with bonuses, which gets good results for the company and rewards and recognition for the drivers.
28 January 2026
Unprompted review
Reply from VANR
Thank you for your kind words! We’re delighted to hear that our approach to rewarding hard work and recognising achievements is making a positive impact. Our drivers are a key part of our success, and we’re committed to supporting and motivating our team every step of the way.
— VanR Management
Working with VanR - my experience
I’ve had a solid experience working with VANR. Well-structured, expectations are clear, and performance is genuinely recognised and rewarded. Routes are organised properly, communication is straightforward, and the standards are consistent, which makes it easier to stay focused and deliver at a high level.
Management deserves credit as well - support is there when needed, and good work doesn’t go unnoticed. That makes a big difference in a role like this, where effort and reliability matter day to day.
Overall, VANR provides a professional environment where hard work is valued, and I’ve enjoyed being part of the team.
21 January 2026
Unprompted review
Reply from VANR
Thank you for taking the time to share such thoughtful feedback — we really appreciate it.
At VANR, we work hard to create a structured, supportive, and professional environment where expectations are clear and effort is recognised. It’s great to hear that this has come through in your experience, from route planning and communication to day-to-day support.
Our team is built on reliability, consistency, and high standards, and feedback like this confirms we’re moving in the right direction. Thank you for being part of the VANR journey and for the commitment you bring every day.
VANR Management
Best company and best team
Best company and best team, reliable and helps you do the job best. Thanks
8 January 2026
Unprompted review
Reply from VANR
Thank you for your kind words and positive feedback.
We’re really glad to hear you’ve had such a good experience with the team and that you feel supported in doing your job well. Your appreciation means a lot to us.
Thanks again for being part of VANR.
VANR Management
VanR Personal Experience
Working with VanR has been a good experience. I started at the end of September 2025. At first, the workload was very overbearing on my first day I did not finish a bag due to how I set up the bags, but thanks to Azim I was able to handle the workload.
8 January 2026
Unprompted review
Reply from VANR
Thank you for taking the time to share your experience with VanR.
We’re really pleased to hear that, despite the initial challenges on your first day, you were able to settle in and manage the workload with the right support. Starting any new role can feel overwhelming, especially in the early days, so it’s great to know that Azim was able to step in and help you find your feet.
We appreciate your feedback and wish you continued success with us.
VANR Management
Great manager service with helping me…
Great manager service with helping me resolve issues at a fast pace and with patience
30 December 2025
Unprompted review
Reply from VANR
Thank you for your kind feedback. We’re pleased to hear that you’ve had a positive experience and that our management team was able to assist you promptly and patiently. Your recognition means a lot, and we appreciate your continued contribution to the team.
Kind regards,
VANR Management
Overall
Overall, a positive and professional company to work with. Clear communication and supportive management.
27 December 2025
Unprompted review
Reply from VANR
Thank you for your feedback. We’re delighted to hear that your experience with VANR has been positive and that you find our communication clear and management supportive. Your input is greatly appreciated, and we look forward to continuing to work together.
Kind regards,
VANR Management
Working since June 2025 overall good…
Working since June 2025 overall good family company very professional and dedicated management, a vibrant multi cultural employees everybody communicate and help each other
My kind regards to Mr. Batchelor and management team
Happy to be part of the team.
30 December 2025
Unprompted review
Reply from VANR
Thank you so much for your kind words and for taking the time to share your feedback. We’re thrilled to hear that your experience since June 2025 has been positive. At VANR, we pride ourselves on fostering a professional, supportive, and multicultural environment, and it’s wonderful to know that you feel part of the team.
Your dedication and contribution are greatly appreciated, and we look forward to continuing to work together.
Kind regards,
VANR Management
Great Company to Work For with Excellent Support and Opportunities
I’ve been with VANR for some time now, and I can say it’s a great company to work for.
The company is highly organised, making daily work activities smooth and manageable. Management is very helpful, always available to offer guidance. Colleagues are friendly and team-oriented, creating a positive work environment.
I really appreciate the company’s recognition of hard work and extra effort. In addition there are opportunities to earn extra through incentives and bonuses, as well as chances to progress further. Overall, a reliable and rewarding company in the courier industry.
30 December 2025
Unprompted review
Reply from VANR
Thank you very much for taking the time to share such a positive review.
We’re really pleased to hear that you’ve had a great experience working with VANR and that our organisation, management support, and team culture have made your day-to-day work enjoyable and manageable. Creating a supportive, well-structured environment where hard work is recognised and rewarded is something we genuinely strive for.
It’s also great to know that you value the opportunities for progression, incentives, and bonuses—we believe these are key to building a motivated and successful team.
Thank you for being part of VANR and for your continued commitment and effort. We truly appreciate it.
Kind regards,
**The VANR Management**
Friendly and responsive OSM's
Friendly and responsive OSM's. I had a great experience working through the Christmas rush, training ride-along, and sharing the VANR customer service.
30 December 2025
Unprompted review
Reply from VANR
Thank you for your kind feedback.
We’re really glad to hear you had a positive experience, especially during the busy Christmas period. Supporting our drivers through proper training, ride-alongs, and responsive OSM support is something we take seriously, so it’s great to know that came through.
Thank you for being part of the VANR team and for helping deliver great customer service during such a demanding time.
Kind regards,
**The VANR Management**
Equal opportunity
I joined VANR in September 2024 and this is a second time to tell about my experiences.VANR is equal opportunity environment. You follow the policy set up and driven by the helpful managers you’ll have no problem to do your job. They will always give you the opportunity to get better when things go wrong with retraining options. I have enjoyed working with them so far.
29 December 2025
Unprompted review
Reply from VANR
Thank you for taking the time to share your experience with us again.
We’re really pleased to hear that you’ve found VANR to be an equal-opportunity environment and that the support from our managers and retraining options have helped you grow and improve. Creating a fair, supportive workplace where people are given the chance to learn and succeed is very important to us.
Thank you for your continued commitment since joining in September 2024. We’re glad you’re enjoying working with VANR and appreciate the contribution you make to the team.
Kind regards,
**The VANR Management**
On my first so day alone I was ready to…
On my first so day alone I was ready to throw in the towel, honestly, but am not after my third day it's just got so easy once you get use to the app and there is a few person in management you can call on anytime.
27 November 2025
Unprompted review
Reply from VANR
Thank you for sharing your honest experience.
Starting out can definitely feel overwhelming, so it’s great to hear that things became much easier once you got familiar with the app and had support from the management team. We’re proud to have people available to help whenever it’s needed, especially during those early days.
Well done for pushing through the first challenge, and thank you for being part of VANR. We’re glad to have you on the team.
Kind regards,
**The VANR Management**
Vanr is a good company to work for
Vanr is a good company to work for, with strong ethics and integrity
29 December 2025
Unprompted review
Reply from VANR
Thank you for your positive feedback.
We’re proud to be recognised for our ethics and integrity, as these values are at the core of how we operate and support our team. It’s great to hear that this comes through in your experience working with VANR.
Thank you for being part of the VANR team.
Kind regards,
**The VANR Management**
Reply from VANR
Thank you for your feedback.
We’re glad to hear you’ve had a positive experience working with VANR. Your support is very much appreciated.
Kind regards,
**The VANR Management**
Clifford de Silva DA
Having never worked as a Delivery Courier before - it was a very new experience for me. I was welcomed and encouraged - ‘ride alongs’ were the main training vehicle. Good connections with other more experienced drivers - everyone helps with their experience and advise openly.
29 December 2025
Unprompted review
Reply from VANR
Thank you for sharing your experience! We’re delighted to hear that your introduction to delivery work with VANR was positive. Our ride-along training and supportive team are designed to help new couriers feel confident and connected, so it’s great to know that the guidance and advice from experienced drivers made a difference. We’re glad to have you as part of the VANR team!
**— VANR Management**
This company always goes the extra mile…
This company always goes the extra mile when delivering parcels its a guarantee with vanr whe parcels are with them i trust this company in south london very cheerfulness drivers thanks naz
29 December 2025
Unprompted review
Reply from VANR
Thank you for your feedback. We’re happy you feel confident with our deliveries and appreciate your support.
**The VanR Management Team**
Reliable Amazon DSP That Reward Hard Work
VanR are not only consistent in providing work and paying accurately but they also provide opportunities to develop your skills and earn bonuses. I have been working with VanR for 6 months and have had the privilege to train new drivers and earn over 2k in bonuses.
27 December 2025
Unprompted review
Reply from VANR
Thank you for your kind words. We’re pleased to hear that you’ve found VanR to be reliable and rewarding, and that you’ve had the opportunity to grow and earn bonuses. Your dedication and contributions are greatly appreciated.
The VanR Management Team
Working for this delivery company has…
Working for this delivery company has been a positive experience overall. The workload is steady, the expectations are clear, and the scheduling is generally flexible. Management communicates well, and support is available when needed. The job can be physically demanding at times, but it’s straightforward and rewarding if you like working independently. A solid place to work if you’re reliable and enjoy being on the road.
2 December 2025
Unprompted review
Reply from VANR
Thank you for sharing your feedback. We’re glad to hear that you’ve found working with us to be positive and rewarding. Your observations are appreciated and help us continue supporting our team effectively.
The Vanr Management Team
Driving for VANR has been an…
Driving for VANR has been an interesting experience. The platform itself is pretty straightforward; the app is easy to use for navigation and managing pickups. One of the best aspects is definitely the flexibility – being able to set my own hours and work around my schedule is a huge plus. Payment is reliable, and I've never had issues with getting paid on time.
2 December 2025
Unprompted review
Reply from VANR
Thank you for your feedback. We’re glad to hear that the platform, app, and flexibility have made your experience positive, and that payment has been reliable. We appreciate your work and commitment.
The Vanr Management Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.