VANR Reviews 

295
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent, supportive, and professional staff, noting that the team is always willing to help and provides clear, respectful communication. Many people appreciate the strong support from management, who are described as fair, responsive, and always available to offer guidance and assistance when needed. Reviewers consistently praise the company's well-organized services, efficient route planning, and smooth operations, ensuring timely and reliable deliveries. The flexibility in scheduling and opportunities for growth, skill development, and performance-based rewards are also highly valued by many.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the helpfulness and responsiveness of... See more

Service

Reviewers mention positive feedback about service, with many consistently reporting great and rewarding... See more

User experience

Users describe positive interactions with user experience, with many reviewers consistently reporting an... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent communication... See more

Delivery service

Customers had positive experiences with delivery service, with many reviewers highlighting the well-organized... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I started at VANR as a driver and have worked my way up to a management position. That alone says a lot about the opportunities the company provides for people who are willing to work hard and g... See more

Company replied

Rated 5 out of 5 stars

5 Stars ⭐⭐⭐⭐⭐ Great Company to Work For! I've been working as a delivery driver with VANR, and it's genuinely been a rewarding experience. The company is well-organized, and management really valu... See more

Company replied

Rated 5 out of 5 stars

I’ve had a great experience working with VANR so far. The team is supportive, communication is clear, and everything is well organised day to day. The workload is consistent, and as long as you... See more

Company replied

Rated 5 out of 5 stars

I’m so happy to share that this is my very first job, and I’m truly grateful to have joined this amazing company! Starting as a Parcel Delivery Driver, I’ve felt nothing but support and positivit... See more

Company replied


Company details

  1. Transportation service

Written by the company

VANR Ltd is a ‘live’ delivery mobile phone app that connects consumers to the nearest ‘man with a van’ for any purpose at any time, using an integrated GPS system. The VANR app provides a flexible & professional service for consumers and businesses a...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

295 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(295)

138 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great management good hours and good pay

Great management good hours and good pay

18 November 2025
Unprompted review
VANR logo

Reply from VANR

Thank you for your feedback. We’re glad to hear you’re happy with the management, hours, and pay. We appreciate your efforts and commitment.

**The Vanr Management Team**

Rated 5 out of 5 stars

I’ve had a great experience working…

I’ve had a great experience working with this company. It’s a well-organized, professional, and supportive environment that truly values both its employees and customers. Communication is clear, expectations are fair, and the team always strives to provide a high standard of service. I highly recommend this company to anyone looking for reliability, efficiency, and a positive working relationship. A great place to work and grow!

10 October 2025
Unprompted review
VANR logo

Reply from VANR

Thank you so much for taking the time to leave your review — we really appreciate your feedback and support!

We’re glad to hear you had a positive experience with us, and your comments mean a lot to our team. At VANR, we’re always committed to providing reliable service and improving wherever we can.

Thanks again for choosing us — we look forward to working with you again soon!

Kind regards,
The VANR Team
🌐 www.vanr.co.uk

Rated 5 out of 5 stars

The best company for delivery

All members to develop company truly great, respect all collaborators the best team wich I meet, I'm happy to take a part of that team, delivery your invoice and your payment on time and informed any of change of rules in times. I recommend it 👌 👍

2 October 2025
Unprompted review
VANR logo

Reply from VANR

Thank you so much for taking the time to leave your review — we really appreciate your feedback and support!

We’re glad to hear you had a positive experience with us, and your comments mean a lot to our team. At VANR, we’re always committed to providing reliable service and improving wherever we can.

Thanks again for choosing us — we look forward to working with you again soon!

Kind regards,
The VANR Team
🌐 www.vanr.co.uk

Rated 5 out of 5 stars

Good company great service

Good company great service

30 September 2025
Unprompted review
VANR logo

Reply from VANR

Thank you so much for taking the time to leave your review — we really appreciate your feedback and support!

We’re glad to hear you had a positive experience with us, and your comments mean a lot to our team. At VANR, we’re always committed to providing reliable service and improving wherever we can.

Thanks again for choosing us — we look forward to working with you again soon!

Kind regards,
The VANR Team
🌐 www.vanr.co.uk

Rated 4 out of 5 stars

My experience with VANR has been…

My experience with VANR has been excellent. Deliveries are well-organised, customers are kept happy with reliable and professional service, and the company really values both drivers and customer feedback. The support from management is strong, and recognition for good performance motivates us to deliver the best service every time. A company that truly cares about customers and drivers alike.”

4 September 2025
Unprompted review
VANR logo

Reply from VANR

Hello

Thank you for your positive review.
We really appreciate you taking the time to share your experience with VANR.

Kind regards,

VANR Ltd

Rated 5 out of 5 stars

The work can be demanding but if your…

The work can be demanding but if your mobile and don’t mind hard work then it’s a good place to make decent money.

4 September 2025
Unprompted review
VANR logo

Reply from VANR

Hello

Thank you for your positive review.
We really appreciate you taking the time to share your experience with VANR.

Kind regards,

VANR Ltd

Rated 5 out of 5 stars

Vanr is a good company to work for with…

Vanr is a good company to work for with a supportive team and nice environment.

30 August 2025
Unprompted review
VANR logo

Reply from VANR

Hello

Thank you for your positive review.
We really appreciate you taking the time to share your experience with VANR.

Kind regards,

VANR Ltd

Rated 5 out of 5 stars

Very good service

Very good service

13 August 2025
Unprompted review
VANR logo

Reply from VANR

Hello

Thank you for your positive review.
We really appreciate you taking the time to share your experience with VANR.

Kind regards,

VANR Ltd

Rated 5 out of 5 stars

Since joining VANR everyone has been…

Since joining VANR everyone has been supportive and also good management who listen

13 August 2025
Unprompted review
VANR logo

Reply from VANR

Hello

Thank you for your positive review.
We really appreciate you taking the time to share your experience with VANR.

Kind regards,

VANR Ltd

Rated 4 out of 5 stars

The work is demanding but you can earn…

The work is demanding but you can earn good money if you put the work in.

12 August 2025
Unprompted review
VANR logo

Reply from VANR

Hello

Thank you for your positive review.
We really appreciate you taking the time to share your experience with VANR.

Kind regards,

VANR Ltd

Rated 1 out of 5 stars

One of my mate complaining about route…

One of my mate complaining about route cuts..this 3rd party company work for Amazon but they rule you like you are slave of vanr. They signed you up as self employed but push you to work extra and support Fola senior OSM very rude if you don’t accept your are out of company and don’t hire their van they rip u off and take all your money and someone should educate them about self employment work system…I wish Amazon should kick out all these 3rd party companies and hire own drivers. Now be Alert 🚨 yeah after my comment Vanr team will respond me so anyone who read my comment this is not dodgy review.. they will say aaww you don’t work for company so you are doing false accusations with false reviews.

30 July 2025
Unprompted review
VANR logo

Reply from VANR

Hello Ivo,

Thank you for your review.
We understand that your comments relate to a friend’s experience, but after checking our records we can confirm that you yourself have never been engaged by VANR Ltd.

Because this feedback is second-hand, we’re unable to investigate the concerns properly.
If your friend wishes to raise an issue directly, we’d be happy to look into it—please ask them to email info@vanr.co.uk
with their name, dates, and any supporting details so that we can review the matter thoroughly.

We always take genuine feedback seriously and aim to maintain fair and professional working relationships.

Kind regards,

VANR Ltd

Rated 3 out of 5 stars

bonus possibility…

They have a 100£ bonus for 1st place performers as well as 2nd and 3rd.

5 August 2025
Unprompted review
VANR logo

Reply from VANR

Hello

Thank you for your review.
We really appreciate you taking the time to share your experience with VANR.

Kind regards,

VANR Ltd

Rated 5 out of 5 stars

Review for VANR LTD – A Fulfilling Year of Growth and Opportunity

Review for VANR LTD – A Fulfilling Year of Growth and Opportunity

I’ve been working with VANR LTD as a courier driver for nearly a year now, and I’m proud to say that this journey has been both rewarding and motivating. As I approach my 1-year anniversary on the 28th of July, I can confidently say that VANR has provided me with a strong platform to grow professionally and personally.

The company has a well-structured system in place, and the management team is supportive, organized, and always encouraging drivers to perform at their best. I was recently honoured to be named Driver of the Week during Amazon Prime Week, securing the 1st position — a proud moment that reflects the dedication and values the company instills in its team.

VANR promotes a positive work culture, recognises hard work, and offers opportunities for continuous improvement. I’m genuinely interested in doing maximum days with the company and am fully committed to becoming an even more efficient and reliable courier.

I appreciate VANR’s efforts in maintaining high standards and for always encouraging their drivers to aim higher. Looking forward to many more milestones ahead with the team!

Mohammad Shahbaz Asif
Courier Driver, VANR LTD

15 July 2025
Unprompted review
VANR logo

Reply from VANR

Thank you for your review. Your services are greatly appreciated — The VANR Management Team

Rated 5 out of 5 stars

I recently joined VANR

I recently joined VANR, and I’ve already seen how much they value dedication and consistency. The environment is well structured, the team is helpful, and there’s a real focus on recognising effort. It’s motivating to be part of a company that truly supports growth and rewards performance the right way.

9 July 2025
Unprompted review
VANR logo

Reply from VANR

Thank you for your review. Your services are greatly appreciated — The VANR Management Team

Rated 5 out of 5 stars

Great experience working with VANR!

Great experience working with VANR!
I've really enjoyed working with VANR — the support from management has been excellent, and everything runs smoothly day to day. The job is well organised, and I feel appreciated as a driver. It’s a great company to grow with, and I’m proud to be part of the team!

8 July 2025
Unprompted review
VANR logo

Reply from VANR

Thank you for your review. Your services are greatly appreciated — The VANR Management Team

Rated 1 out of 5 stars

Vanr: universally poor deliveries.

Vanr seems to handle all amazon deliveries for my area, but the experience is universally poor. Drivers do not arrive when allotted, or skip deliveries entirely. Most of the delivery drivers in my area are incredibly rude and won't even wait for 5 seconds after delivering a parcel in the open to the front of the door.

21 June 2025
Unprompted review
VANR logo

Reply from VANR

Hi Iain Wilson,

Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your experience and want to assure you that this is not the level of service we aim to provide.

At VANR, we take pride in delivering parcels efficiently and respectfully. While we work with a large network of drivers—including those servicing Amazon deliveries—we expect all of them to follow strict standards regarding timing, communication, and customer courtesy.

We're particularly concerned by your comments regarding missed deliveries and rude behaviour, and we take this seriously. Please know we are actively addressing this with our delivery team in your area to ensure improvements are made.

If you're open to it, we’d really appreciate more details (such as your postcode or a recent delivery reference) so we can investigate further and take appropriate action. You can reach our customer service team directly at info@vanr.co.uk.

Thank you again for your feedback—it’s essential in helping us improve.

Best regards,
VANR LTD

Rated 5 out of 5 stars

Professional company

The company is very professional and management taking care of the employees.

10 June 2025
Unprompted review
VANR logo

Reply from VANR

Thank you for your review. Your services are greatly appreciated — The VANR Management Team

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