VapeLand Reviews 

180
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Raed was extremely helpful, honest and a good salesman. He made me feel at ease and comfortable with his knowledge of the products your company sells. You are lucky to have him be a great part of your... See more

Rated 5 out of 5 stars

I've been using Vapeland for 3 years now and not once have they given cause for complaint. Quite the opposite!! You're regularly updated on your order status, picked packed despatched etc, and the spe... See more

Rated 5 out of 5 stars

I'm very pleased to have come across vapeland , they are reliable and very informative .When it comes to changing faulty products they do so immediately with very few puestions asked.They are also ver... See more

Rated 5 out of 5 stars

I've used Vapeland for around three years. They provide excellent customer service and products. Goods ordered arrive within two days of the order being placed (sometimes even the next day!). Vap... See more

Company details

  1. Electronic cigarette store

Information provided by various external sources

We pride ourselves on excellent products, prices and customer serivce, selling Starter kits, Eliquids, mods, batteries and spares . Everything you need for vaping.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

180 reviews

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No recent history of asking for reviews

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4.7

All reviews

(180)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing customer service

An amazing company to use. Great prices and super fast delivery. Had a slight issue with leaky coil and these guys went above and beyond to rectify. Cannot say how much I appreciate them. You won't go wrong using vapeland

27 September 2016
Unprompted review
Rated 5 out of 5 stars

Quality

Fantastic service .....updated on every order - never failed to deliver... Never got the order wrong - I recommend you to everyone trying something different.

26 September 2016
Unprompted review
Rated 5 out of 5 stars

GREAT SERVICE

Vapeland has never let me down. Always on time delivery, good products and very helpful advice. Would recommend to anyone and usually do.

26 September 2016
Unprompted review
Rated 3 out of 5 stars

Ok but quality has fallen since 2015

I used to shop here for lots of juice but they cancelled my basket of high strength juice in 30 ml bottles earlier this year (2016) with no explanation.

Apart from this they have a very good delivery service.

25 September 2016
Unprompted review
VapeLand logo

Reply from VapeLand

Hi Thankyou for your review, sorry to hear you feel the quality has fallen, we have not changed any of the flavouring of our juice since the beginning we still have the same supplier.
We do not cancel orders but PayPal can sometimes fail for people and it will inform us that there has been a user cancellation this may have been what you recieved. It would not have been us cancelling but the failing of the payment process. You can alway email to check with us if you think there has been a mistake :)
Please let us know what the problem was to see if we can give you some clearer answers.
Best regards
Vapeland

Rated 5 out of 5 stars

Cant fault them

The team at Vapeland have been absolutely brilliant, superb products and great prices, i have already made a second purchase within a week. A real gem of a company. Highly Recommend.

21 September 2016
Unprompted review
Rated 5 out of 5 stars

Best customer service I have ever received!

I just wanted to say thank-you, I can quite comfortably say that this has been the best customer service I have ever received!

Once i'm through these liquids I will be returning for the outrageously great service you have provided!

20 September 2016
Unprompted review
Rated 5 out of 5 stars

Vapeland

Excellent service have been using company for a long time and always had a positive response to any problems I may have had with any of my purchases.

20 September 2016
Unprompted review
Rated 5 out of 5 stars

Reliable

Vapeland provide a great variety of genuine
e-cigarette merchandise. Their service is prompt, reliable and trustworthy. Prices are excellently competitive. Have used this company since 2013 and never had a cause to complain!

17 September 2016
Unprompted review
Rated 5 out of 5 stars

Great service

I have been using Vapeland for three years for all of my vaping needs, and I have had no problems from either the goods or the service. A good reliable choice.

16 September 2016
Unprompted review

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