VapoShop Reviews 8,737

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery and competitive pricing, often noting that products arrived quickly and were cheaper than elsewhere online. Many people found the website easy to navigate and appreciated the excellent quality of the products received, which were often described as advertised. However, some customers also noted issues with their orders, particularly concerning delivery. A few people experienced significant delays, lost packages, or problems with tracking information, often attributing these difficulties to the courier service. There were also occasional reports of incomplete orders or complications with payment processing.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising fast shipping and... See more

Product

Consumers generally express satisfaction with the products offered, often highlighting their quality,... See more

Price

Users describe positive interactions with price, consistently highlighting good, low, and competitive... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers report positive experiences, noting... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the solid quality of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Der Shop ist soweit gut aufgebaut und sehr übersichtlich gestaltet. Der Service ist auch sehr hilfsbereit falls es mal Probleme gibt. Der letzte Einkauf gestaltete sich ein wenig kompliziert was die... See more

Company replied

Rated 4 out of 5 stars

Delivery was in time but tracking during shipping didn’t work properly. Their reply to my e-mail was within a few hours though and all goods where as advertised. Would use them again.

Company replied

Rated 5 out of 5 stars

The NORML France association (of which I am a member: ) cites (among others) the PAX vaporizer store and brand. For many years I wanted to invest, I was looking for a versatile vaporizer to stop addin... See more

Company replied

Rated 5 out of 5 stars

I ordered two Vaporizers but only received one in the mail. They were expensive, worth 400€. When I reached out to Customer Service they immediately refunded me even though I didn’t have the pac... See more

Company replied


Company details

  1. Vaporiser shop

Written by the company

With most vaporizers having to be imported from the US, VapoShop started out in 2008 as the first online store in Europe to specialize in high quality vaporizers. We're proud to fulfill a leading role in the vaporizer landscape and carry only vaporizers that meet our strict quality standards.

VapoShop - Simply Vaporizers

Written by the company

Europe's first specialized vaporizer store
VapoShop started out in 2008 with the mission to provide vaporizer enthusiasts throughout Europe with high quality vaporizers at excellent (and fast!) service. Our product offering, as well as the technology of vaporizers has changed quite a bit since we started, but our goal has remained the same. Your feedback help us improve our service, so please take a minute to leave a review.
Fast and secure shipping
Shipping from The Netherlands, which is known as a fast shipping hub, orders to virtually all European countries arrive extremely fast. All products on our website are shipped directly from our own warehouse. Packages are insured and shipped with discreet, plain packaging.
Authorized reseller
We are an authorized reseller for all major brands, ensuring you always receive the latest version of a vaporizer, backed by our own warranty as well as that of the manufacturer. Unlike some others in this field, we choose not to carry knock-offs or grey import vaporizers!
Expert advice
As great fans and advocates of vaporization, we know our vaporizers and are happy to help you find the vaporizer that best suits your needs, and will gladly answer any questions you have before, during or after your purchase.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very Fast!!!

Very Fast!!!
Good Stuff an Fast Delivery.
Will buy there again.

28 April 2025
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Reply from VapoShop

Great to hear you had such a smooth experience! Enjoy your new purchase and see you next time! 🚀😊

Rated 5 out of 5 stars

Best customer service ever

I must say that I've hardly ever experienced such good customer service.
They respond fast and do their best to help out in every way.
I'm very satisfied with my experience with vaposhop :)

1 May 2025
Unprompted review
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Reply from VapoShop

We're so happy to hear you had such a great experience with our team. it means a lot to hear we hit the mark for you. Your support really makes our day! 💚🙌

Rated 5 out of 5 stars

Best of the best!

Always best products with the best prices and fastest shipping. Satisfaction guarantee .

22 April 2025
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Reply from VapoShop

We truly appreciate your kind words! Happy to hear you're loving everything—we’re always here whenever you need us!😃✨

Rated 5 out of 5 stars

Fast delivery, good prices

Good product description, attractive prices, nice freebie to help me decide to buy here rather than anywhere else.

22 April 2025
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Reply from VapoShop

Thank you for your great review! Looking forward to serving you again! 🙌✨

Rated 5 out of 5 stars

Great shop with fast shipping

Ordered from Germany. Great packaging and fast shipping. Delivery within 3 days. Nothing to complain about.

14 April 2025
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Reply from VapoShop

Thank you for sharing! We're thrilled everything arrived safely and swiftly—enjoy! 😊⭐

Rated 5 out of 5 stars

Good price

Good price. Fast delivery!

14 April 2025
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Reply from VapoShop

We're delighted to hear you’re happy with our competitive prices and speedy delivery. Your satisfaction means the world to us! 🌟🚀

Rated 3 out of 5 stars

It was supposed to be delivered at my…

It was supposed to be delivered at my address, not in a shop in the city. No message, just understand when i tracked it.

14 April 2025
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Reply from VapoShop

We’re sorry for the inconvenience. It seems there was a delivery attempt, but we understand how frustrating it is that it ended up in a city shop without notice. Thank you for sharing your feedback—we’ll ensure this is addressed! 🙏🌟

Rated 5 out of 5 stars

My favorite shop

My favorite shop with low prices and many discounts.. my trusted supplier for many years. Very efficient sales and assistance service..

18 April 2025
Unprompted review
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Reply from VapoShop

Thank you for your kind words and continued trust in us! We're thrilled to be your favorite shop and truly appreciate your support over the years. It's always a pleasure to assist you! 💚😊

Rated 1 out of 5 stars

Not received it on the day told

Not received it on the day told. Holiday tmrw then easter so that means I will have to wait until next week, disappointing,

11 April 2025
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Reply from VapoShop

We’re truly sorry for the delay and the inconvenience it’s caused, especially with the upcoming holidays. We understand how disappointing this must be.

We’ve noticed that a new delivery date was requested, and we’re currently in contact with UPS to identify who made the request. Please know we’re doing everything we can to resolve this swiftly and ensure your order reaches you without further delay.

We appreciate your patience and understanding. 🍀

Rated 5 out of 5 stars

Quality and good service

Quality and good service as usual

10 April 2025
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Reply from VapoShop

Thank you for your kind words! We’re so pleased to hear that our quality and service continue to meet your expectations. It’s always a joy to have loyal customers like you. 💚⭐

Rated 5 out of 5 stars
VapoShop logo

Reply from VapoShop

Thank you for your review! We’re thrilled you were impressed with the speed of our delivery—it’s always our goal to exceed expectations. Looking forward to serving you again soon! 😊✨

Rated 5 out of 5 stars

Always right on time

Always right on time. Thanks for everything!

31 March 2025
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Reply from VapoShop

Thank you for the lovely feedback! It’s great to hear everything went well. Hope to see you again! 😃🌿

Rated 5 out of 5 stars

Great customer service

Great customer service! Reasonable prices and large selection of products.

25 March 2025
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Reply from VapoShop

Thank you for the wonderful review! We’re so happy to know you’re satisfied with our service and selection. Hope to see you again soon!😊🌿

Rated 5 out of 5 stars

Pax plus top vaporiser

It’s a great vaporiser, the best I’ve ever had!!!
The best I would say… and the shipment perfect 👌🏻

27 March 2025
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Reply from VapoShop

What a fantastic review! We're thrilled to hear the vaporizer has earned the title of 'the best' in your books. Thank you for sharing your excitement with us, and we hope your new favorite vaporizer continues to wow you! 🥳🌟

Rated 5 out of 5 stars

Great shop and attractive prices

Great shop and attractive prices. I had ordered one thing extra unnecessarily and they were happy to remove it from the order and refund me very swiftly. Considering the package was coming from overseas delivery was also very quick. Would definitely recommend.

27 March 2025
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Reply from VapoShop

We really appreciate your review! We're glad everything worked out well. Thank you for recommending us, and we can't wait to assist you again!😊🎉

Rated 5 out of 5 stars

Great!

Great!! Best price and super fast delivery

25 March 2025
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Reply from VapoShop

Your positive feedback means a lot to us. Thank you for sharing! 🚚✨

Rated 5 out of 5 stars

Great service

Great service, quick Delivery nothing to say much, but great shop.

24 March 2025
VapoShop logo

Reply from VapoShop

Thank you so much for your kind words. We're delighted to hear about your positive experience. 🌿😊

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