VapoShop Reviews 8,734

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery and competitive pricing, often noting that products arrived quickly and were cheaper than elsewhere online. Many people found the website easy to navigate and appreciated the excellent quality of the products received, which were often described as advertised. However, some customers also noted issues with their orders, particularly concerning delivery. A few people experienced significant delays, lost packages, or problems with tracking information, often attributing these difficulties to the courier service. There were also occasional reports of incomplete orders or complications with payment processing.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising fast shipping and... See more

Product

Consumers generally express satisfaction with the products offered, often highlighting their quality,... See more

Price

Users describe positive interactions with price, consistently highlighting good, low, and competitive... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers report positive experiences, noting... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the solid quality of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Der Shop ist soweit gut aufgebaut und sehr übersichtlich gestaltet. Der Service ist auch sehr hilfsbereit falls es mal Probleme gibt. Der letzte Einkauf gestaltete sich ein wenig kompliziert was die... See more

Company replied

Rated 4 out of 5 stars

Delivery was in time but tracking during shipping didn’t work properly. Their reply to my e-mail was within a few hours though and all goods where as advertised. Would use them again.

Company replied

Rated 5 out of 5 stars

The NORML France association (of which I am a member: ) cites (among others) the PAX vaporizer store and brand. For many years I wanted to invest, I was looking for a versatile vaporizer to stop addin... See more

Company replied

Rated 5 out of 5 stars

I ordered two Vaporizers but only received one in the mail. They were expensive, worth 400€. When I reached out to Customer Service they immediately refunded me even though I didn’t have the pac... See more

Company replied


Company details

  1. Vaporiser shop

Written by the company

With most vaporizers having to be imported from the US, VapoShop started out in 2008 as the first online store in Europe to specialize in high quality vaporizers. We're proud to fulfill a leading role in the vaporizer landscape and carry only vaporizers that meet our strict quality standards.

VapoShop - Simply Vaporizers

Written by the company

Europe's first specialized vaporizer store
VapoShop started out in 2008 with the mission to provide vaporizer enthusiasts throughout Europe with high quality vaporizers at excellent (and fast!) service. Our product offering, as well as the technology of vaporizers has changed quite a bit since we started, but our goal has remained the same. Your feedback help us improve our service, so please take a minute to leave a review.
Fast and secure shipping
Shipping from The Netherlands, which is known as a fast shipping hub, orders to virtually all European countries arrive extremely fast. All products on our website are shipped directly from our own warehouse. Packages are insured and shipped with discreet, plain packaging.
Authorized reseller
We are an authorized reseller for all major brands, ensuring you always receive the latest version of a vaporizer, backed by our own warranty as well as that of the manufacturer. Unlike some others in this field, we choose not to carry knock-offs or grey import vaporizers!
Expert advice
As great fans and advocates of vaporization, we know our vaporizers and are happy to help you find the vaporizer that best suits your needs, and will gladly answer any questions you have before, during or after your purchase.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

SUPER SHOP!

Everything perfect! Great price!

18 March 2025
VapoShop logo

Reply from VapoShop

We couldn’t ask for better feedback—thank you for sharing your experience! 🙌🌿

Rated 5 out of 5 stars

All The best

18 March 2025
VapoShop logo

Reply from VapoShop

Thank you for sharing your experience. We're glad to hear everything was good. 😊🌟

Rated 5 out of 5 stars

Very very good !!!!!!!!!!!!!!!!!!!!!!!

Very good , very fast delivery .
Vaposhop, the best in the World !!!
Thanx Friends !!!

14 March 2025
VapoShop logo

Reply from VapoShop

Wow, thank you for the amazing feedback! We're so glad you enjoyed our service—you're making us smile ear to ear! 😄✨

Rated 5 out of 5 stars

Good price point compared to other…

Good price point compared to other stores and quick delivery. Kept informed all during the delivery process and quick to answer queries.

4 March 2025
VapoShop logo

Reply from VapoShop

Thank you for your kind words! We're pleased to hear you enjoyed our great prices and quick delivery. We look forward to helping you again soon! 🌟😊

Rated 5 out of 5 stars

I can fully recommend VapoShop

I can fully recommend VapoShop! My Tinymight 2 actually arrived overnight via UPS! I would not have expected that. And the contact was also super fast and friendly.

4 March 2025
VapoShop logo

Reply from VapoShop

Thank you for your wonderful review! We're thrilled to hear your Tinymight 2 arrived so quickly and that you had such a great experience with our friendly support. Your recommendation means a lot to us! 😊💚

Rated 1 out of 5 stars

Ordered a Vaporizer in Green

Ordered a Vaporizer in Green. You sent one in black!

4 March 2025
VapoShop logo

Reply from VapoShop

Thank you for bringing this to our attention! We’re very sorry for the mix-up with your order and truly appreciate your patience.
Our team is actively working to resolve the issue quickly and ensure you receive the correct item. Please don’t hesitate to reach out if you need further assistance—we’re here to make things right! 🍀

Rated 5 out of 5 stars

VapoShop always at the top

Very fast shipping, carefully packed, large offer of stuff at a fair price.
A++++

28 February 2025
VapoShop logo

Reply from VapoShop

Your review made our day! Thank you so much for sharing your experience. Hope to see you again soon! 💚😊

Rated 5 out of 5 stars

Fast and Competitive price

You have sent the product quickly and it is as expected. The price has no equal, so I am very glad to have known you.

27 February 2025
VapoShop logo

Reply from VapoShop

We're thrilled your product arrived swiftly and met your expectations. Hope to serve you again soon! 🍀😄

Rated 5 out of 5 stars

Quick shipping

Quick shipping, got what I wanted, thank you!

25 February 2025
VapoShop logo

Reply from VapoShop

Thank you for your kind review! We're happy you received what you were looking for. 😊✨

Rated 5 out of 5 stars

I recently ordered a PAX vaporizer

I recently ordered a PAX vaporizer, and I’m very impressed. The customer service was excellent—polite, helpful, and quick to respond. Shipping was fast, and everything was easy to understand and set up. The device itself is high-quality, looks great, and feels premium in hand. Overall, a fantastic experience! :)

19 February 2025
VapoShop logo

Reply from VapoShop

We're delighted to hear about your fantastic experience with the PAX vaporizer and our customer service. Your satisfaction means the world to us, and we're here for you if you need any further assistance. Enjoy your new device! 🌼😊

Rated 4 out of 5 stars

All ok

All is ok and correct.

17 February 2025
VapoShop logo

Reply from VapoShop

We are happy to hear everything was ok. 🌟😊

Rated 4 out of 5 stars

Well handled, poor customer services, few payment methods.

The order was handled in a couple of days and shipped within 5 working days. I wanted to contact their customer services to get a tracking code, they copy and paste messages without reading, that’s the reason for the 4/5 stars.
Moreover the order was carried properly, the prices I paid were competitive. The website was clear, no need for account creation to complete an order. They don’t accept Apple Pay nor PayPal which are my favorite payment methods.

13 February 2025
VapoShop logo

Reply from VapoShop

Thank you for sharing your experience! We're pleased to hear that your order was processed quickly. We'll work on further improving the customer service experience and payment methods. Your feedback is invaluable to us! 😊🌟

Rated 5 out of 5 stars

Delivery was very fast

Delivery was very fast. Good quality of the vaporizer

4 February 2025
VapoShop logo

Reply from VapoShop

Thank you for your review! We're delighted to hear that the delivery was quick and that you're pleased with the vaporizer's quality. Enjoy! 😊🌟

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look