The colour of the light is very misleading in the pictures. It is advertised as walnut but when I opened it I realized it was actually quite orange . I actually ended up spraying it black as shipping... See more
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VAXLAMP is a trustworthy and useful store that specializes in selling room lights and room lamps. It is a professional lighting mall with a wide range of lighting products, including various types of chandeliers, pendant lights, floor lamps, wall lamps, table lamps, and more. Whether you are selecting the right lighting fixtures for your living room, bedroom, kitchen, or office, you can always find suitable products here.
Room 1605, Ho King Commercial Centre, 2-16 Fa Yuen Street, Mongkok, Kowloon,, 999077, Hong Kong, China
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The colour of the light is very misleading in the pictures. It is advertised as walnut but when I opened it I realized it was actually quite orange . I actually ended up spraying it black as shipping took a long time and I did not want to go through the trouble of returning it . The light itself is nice and the fact it is able to be warm light or cold is nice as well.

Reply from VAXLAMP
Very reponsive and great customer service. Product better than expected.
The lamp arrived quickly and was very easy to set up. The warm light setting is perfect for winding down in the evenings. It feels much healthier for my eyes compared to my old desk lamp.
Retour above 100 cm decline
Adress not matching for retour
You have to pay
Dont buy here

Reply from VAXLAMP
The feather lamps are an absolute upgrade for every living space! Absolutely LOVE them! Great service, great quality, great price! 5 stars!
on delivery there was @ smashed glass balls Brocken
& 6 lights was not working otherwise the lights look great
The ordering process on the 72" bar light worked well, with quite prompt delivery. I had a professional electrician install the light, but it does not work. The electrician thinks the driver is faulty. It is not worth sending it back to China so I count it as my loss.

Reply from VAXLAMP
It took longer time than you promised on your Home page to the deliver.

Reply from VAXLAMP
Amazing experience! The customer service team was phenomenal — they helped me customize exactly what I wanted, had it shipped on time, and the final piece is just beautiful. Highly recommend!
My order arrived damaged, but VAXLAMP’s support—especially Cathy W.—was quick, polite, and solution-oriented. They offered options right away and ultimately processed a full refund promptly, exactly as promised. It’s reassuring to see a company stand by its policy and make things right without hassle. Thank you for the professional, considerate service!
It was not compatible with our swedish electric system.I had to rebuild it and discard most of the lamp before I could use it.

Reply from VAXLAMP
I purchased a lamp from Vaxlamp that I thought I would love, but when it arrived it wasn’t what I wanted and there were some defects. While initially there was some back and forth, they ultimately did the right thing and issued a full refund. It seems to be a good company that values doing right by its customers.
My house cought fire . Because of a known fault the VAX refuse to sort out . Which is the filter when clogged over heats burn s the contents of what was hoover causing it to catch fire. some house fire have been a direct result of vax hoover s . Please report them if have one if smell burning or sparks stop using it and dispose of or take back for refund don't except an exchange. I brought mine over a year ago lost receipt. They mugged me off basically I m going legal . VAX don't reach out . You did nt even have the decency to ring even know I was promised a call from manger . They try to ignore you . Hoping problem will go away . You can sue thought no win no fee solicitor s .

Reply from VAXLAMP
The construction process was very unfinished all sorts of manufacturing debris left in the light. Poor design in the wiring and mounting brackets. Cable restraints fell out. The remote case was cracked.
Arrived quickly compared to another sender I used. Looks exactly as described. I absolutely love it.
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