Won't reply to emails bought a dress and it's shoddy bits coming g off, threads showing, only one email response to ask why we want to return it, since then nothing despite repeated requests. Scammers... See more
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Ordered a dress, paid by credit card, they emailed and said declined and to pay again by PayPal, cos of urgency foolishly did so only to find they had taken payment twice and original payment went th... See more
Do not buy from Vedress lily gowns Purchased a lacy dress and jacket, it was two different colours, the dress was full of snags and holes, scruffy, badly made and tailored, very disappointed!!! Re... See more
Bought a wedding dress off them - clearly states free returns on their website within 14 days. Dress looked cheap and didn't sit on me well - tried to return it the day I received it but they won't... See more
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Scam
Do not buy. I ordered a dress about a week ago costing £106. I emailed them for a return address as the dress was small they emailed back asking me to donate the dress or get a tailor to alter the dress. I have been emailing them for a week now for a return address and a refund and they have completely ignored my emails. I advised anyone not to order. Full on scam
SCAM COMPANY DO NOT USE, PROVIDED WITH THE WRONG DRESS SIZE AND WONT PROVIDE RETURN ADDRESS OR REFUND. NOW STOPPED EMAILING ME BACK! BE CAREFUL GUYS!
TOOK £200 for the wrong dress and stopped emailing back
TERRIBLE EXPERIENCE _ WRONG SIZE _ NO RETURN OF MONEY!
SCAM COMPANY, NEVER USE IF YOU DONT WANT TO LOOSE YOUR MONEY! THEY ALSO OPERATE UNDER DRESS LILLY, LILLY GOWN, LILLY DRESS AND SO MANY MORE!!!!! SCAM!
SCAM!!
SCAM!!! do not order from this website. This was lillygown but they were taken down for FRAUD. They DO NOT OFFER REFUNDS OR RETURNS. I lost out on £300 and unfortunately months of emails back and forth to get my money back.
DO NOT order from here
DO NOT order from here! They do not take returns. Will not supply an address for return of 2 prom dresses after numerous emails. No refund. Basically are blaming me for ordering them. This site is based in Hong Kong. Do not order as you can’t make a return. They have been very unprofessional about it.
Do not buy from them
Do not buy from them. Don’t fit poor quality, they 2 payments only one dress ordered and still waiting an address to send dress back still no refund for despite sending over 20 emails. Bunch of crooks. They are part of Lilly UK. Have a look in trust pilot on them! Loads of people ripped off
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