Veepee France Reviews 30,124

TrustScore 3.5 out of 5

3.7

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See what reviewers are saying

Rated 5 out of 5 stars

I made an error with a return and it was my fault. I explained what happened to VeePee customer service and they understood my request and di everything to help me resolve the issue. Lots of compli... See more

Rated 2 out of 5 stars

Article ne correspondant aux standards de qualité vs prix initial. Le site donne l’impression de faire une réelle économie et d’acheter un article de qualité à moindre coût mais c’est totalement fau... See more

Rated 5 out of 5 stars

The best platform ever .My favourite spot to echange opinions of the skincare,makeup ,perfumes, haircare ,clothes, shoes...making new friends!!!I love the #leclubveepee very much for the opportunity t... See more

Rated 5 out of 5 stars

I had a really good experience shopping on Veepee FR :))) I ordered some Etam clothes on a Veepee Hours sale, and everything went super smoothly. The ordering process was easy, the discounts were grea... See more

Company details

  1. Events & Entertainment

Written by the company

Bienvenue sur veepee.fr, le site des ventes événementielles. Chaque jour les plus grandes marques à prix discount : vêtements, lingerie, électroménager, gastronomie et vins…


Contact info

3.7

Average

TrustScore 3.5 out of 5

30K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

THE RISE AND FALL OF VENTE PRIVEE

My wife and I have been loyal customers of Vente Privee for over 10 yrs. Sales used to be outstanding, and customers service was excellent. The company is now unrecognisable. Returns used to be dealt with quickly and refunded within 10 days. This procedure now takes anything up to 2 months.

14 September 2019
Unprompted review
Rated 5 out of 5 stars

Good offers

Good products and reliable delivery dates, even though some items aren’t dispatched immediately.

9 September 2019
Unprompted review
Rated 1 out of 5 stars

No longer pays refunds

This company no longer pays refunds - yet shows you an invoice suggesting they have processed it.

My last refund and my wife’s last for refunds all have invoices showing a repayment. Not one of them happened.

We have been passed around between finance teams for months. Apparently the invoice is generated automatically but the processing isn’t. What a con!

If you complain on here someone will post a reply suggesting they will get in touch - or for you to leave your email address. They won’t get in touch! We have both tried posting and it is all for show - no one will reach out to you.

Never using them again and am now starting the process of passing all the refunds over to Amex who will now refund me and take it up with them. If anyone knows of any other ability to complain to an ombudsman of some type please let me know at bristolmarkt @ Hotmail.com

7 September 2019
Unprompted review
Rated 1 out of 5 stars

Cheaters or Rather Beggars

Vente-Privee is a USELESS Company which companies to cheat its clients relentlessly.

You purchase and You wait 45 days and upon contacting the Customer care they'll inform you that your package is lost. And then they take 2 weeks to find their lost package before refunding your money.

VENTE-PRIVEE should be shut down, I hope this happens one day soon

This sums up the story about why American companies like Amazon and Uber continue to lead the E-commerce industry.

23 August 2019
Unprompted review
Rated 1 out of 5 stars

Forget receiving a refund!!!

I have been chasing up 3 refunds - 2 for undelivered orders which, I never received, and one for a returned item since early July. All worth over £200! You get nowhere on the phone and they give you no answers, except we are sorry and it will take at least 7 days. 3 weeks later nothing happens and so it continues!! I will never buy anything from them ever again!!!

22 August 2019
Unprompted review
Rated 4 out of 5 stars

Positive, but room for important Improvements.

Positive from all points of view except:
1. Sizing is unreliable, though this is mostly the Brands' fault as there is no uniformity in the market.
2. Photos lack uniformity in the facility to enlarge.
3. Dark Clothings' details are lost in photos. They need to be 'brighter'.
4. Descriptions are hurried, insufficient, too generalised and, often, inaccurate.
5. Flat Delivery Fee is a disincentive where a small number of inexpensive, mostly small items are involved.

Though these are frustrating and important points, whose improvement would be greatly welcome, Vente-Privee receives a Positive Vote from me.

21 August 2019
Unprompted review
Rated 1 out of 5 stars

Veepee don't refund the money they owe

Veepee don't refund the money they owe. I’ve been chasing by email and phone for several weeks but the refund never arrives. The customer service team are so rude it almost feels deliberate to put you off chasing them.

Never buy from Veepee unless you are certain you want to keep all the goods.

19 August 2019
Unprompted review

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