The link wasn't preforming as expected, so I called the 800 number. The young lady who answered was very respectful of my angst. She was personable, knowledgeable and professional. We got exactly wha... See more
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Review summary
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We somehow received tickets for seats other than the ones we meant to order. A call to customer service put us in touch with a representative named Sherry. She was friendly and knowledgeable. She t... See more
I was so lucky to have Maureen as my consultant. She was very friendly and a great personality made me feel very comfortable figuring our destination!!! She knew her stuff. I will recommend her to... See more
Joleen answered the phone with a kind and clear tone. She was patient with me and made sure I understood everything that was going on with my booking. I am beyond excited to be seeing Michael Jackson... See more
Company details
About Vegas.com
Written by the company
Vegas from the Inside
It's no secret that Vegas.com is the authority on all things Vegas. Our talented staff lives here, so we know a thing or two about enjoying this city to the fullest. Whether you need inside information on Vegas hotels with the best amenities, want a great deal on top-selling shows, or you're searching for suggestions on the best buffets in town, we're here to help. Vegas.com is your one-stop shop for the best deals on Las Vegas shows, hotels, tours, attractions, and more.
You've Got Questions? We've Got Answers.
Our Customer Care team prides itself on providing excellent customer service for all your Vegas vacation needs. We're trained experts on helping you choose and book the airfare, hotels, shows, attractions, and more that will tickle your fancy. Give us a call, we're here to help.
Customer Support
Vegas Hotels
Vegas Shows
Vegas Deals
Contact info
7150 S. Tenaya Way, Suite #100, 89113, Las Vegas, United States
- 1-866-983-4279
- customerservice@vegas.com
- www.vegas.com
4.6
Excellent
174k reviews
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It was easy peasy.
26 May 2026
Bundle option frustration
I tried to bundle a show with another show and was kicked out of the first show and had to start all over again. I don’t even know if I was able to bundle with the other show, but it was a bit frustrating and so I never booked both shows. I only booked the one. I figure I will decide what I’m going to do once I get to Vegas. But it was a bit of a disappointment because I wanted to kind of plan things ahead of time at a good price. The frustration is what gets me when you go through picking your seats and looking at dates, etc., and then hit bundle and then you think that you still have everything saved and it doesn’t. It’s just really frustrating.
25 May 2026
Janet was great
Janet was great! She answered all my questions. I purchased tickets for Rod Stewart and Menopause.
25 May 2026
Great site with even better prices… …
Great site with even better prices… Customer service is fast and friendly.
Just need more options to narrow search better; i.e. age, typr of activity, etc..
26 May 2026
very confusing.
I'm still not quite sure if I got it right or I'll have the tickets in our name.It talked about clicking on my name and clicking on the activity.Nothing seemed to highlight.I'm not sure if there's supposed to be names on the tickets or not very confusing.And I hope I'll be able to go to the events when i'm there.
26 May 2026
The ticket price was good it wasn't run…
The ticket price was good it wasn't run up like most ticket sites. The transaction was easy. The tickets came as a printable pdf. I showed the pdf on my phone at the door and we got right in with no trouble.
25 May 2026
I love the discount that you can get…
I love the discount that you can get from Vegas.com. I just wish it would be more activities, Concerts, shows on there with the same discounts so it could be at all one place. It is pretty limited but price wise, I do recommend if you’re going to Vegas use this app first.
2 July 2025
Super easy to purchase.
25 May 2026
l dont have confirmation email
26 May 2026
Anthony was absolutely fabulous for his…
Anthony was absolutely fabulous for his customer service and assistance.
24 May 2026
I’ve always found better deals and have…
I’ve always found better deals and have never had a problem with any reservation that I’ve made using Vegas.com. I definitely would recommend them to anyone looking for a hassle free experience.
25 May 2026
Okay but wouldn't do again.
Pros...For downtown Vegas the location is very good. The room was clean and smelled good (except for some black mold in the shower ceiling). Hotel had lots of food options. Good pool (aquarium was shut down unfortunately). Room prices are reasonable.
Cons... definite smoking smell everywhere in the casino and restaurants. No fridge in the room. Parking garage is impossible (tried multiple times) and over priced; had to valet. The room we got was extremely far from the downtown area, talking to other guests our best guess is that they save the better tower/rooms for guests who book direct through the hotel.
23 May 2026
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