Super easy to understand how Veloguide works. It was simple, secure and all did work perfectly. I had great bike rides in my holidays, in an unknown place, so I felt secure to count on someone who kno... See more
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We rode with veloguide through Bici Bucerias week program March 8-13. The guides knew the area, were likeable and all competent riders. Jillian and Joel did a great job with communication, helping wit... See more
Company replied
Recently booked a ride in with VeloGuide/Bici Bucerias in Nayarit MX while vacationing in Puerto Vallarta. The route was El Colorado To The Bakery "The Bakery Ride". From the initial (timely) communic... See more
Bici Bucerias' bike and food tour was the best! Our guide, Pepe, was extremely helpful whole teaching us the ropes of our e-bikes. He took our group off of Bucerias' main drag and into some restaurant... See more
Company details
Information provided by various external sources
VeloGuide is an on-demand 'ride and guide' sharing application for cyclists. Traveling cyclists can use VeloGuide to find bikes and guides when they're on the road. Cyclists can also use the app to earn extra money at home working as guides.
Contact info
217-2505 17 Ave SW, T3E 7V3, Calgary, Canada
- 5873157327
- joel@veloguide.com
- www.veloguide.com
4.9
Excellent
313 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Amazing Ride in California
I did an amazing ride in California. My tour guide Alex Jonas took me to the incredible mountains and beaches near San Francisco. he is very attentive and friendly concerned with the pace during the ride and even presented me with a delicious coffee and cookie at a stop at one of the beaches. I really recommended VeloGuide and I will do this ride again next year!!!
24 February 2020
Unprompted review
Reply from VeloGuide
Hi Fernando! Alex is an incredible VeloGuide and we are glad you had such a great time. Thanks so much for your support and we look forward to riding with you again one day soon. :)
I've used Veloguide to ride at 5 or 6…
I've used Veloguide to ride at 5 or 6 different destinations in Mexico. Each time I've been very impressed with the experience.
24 February 2020
Unprompted review
Reply from VeloGuide
Hi Dennis. I wanted to thank you for your continued support. We love having you ride with our VeloGuides. You were one of our very first customers and we really appreciate having you with us :)
Amazing experience
Amazing experience. Highly recommend for any traveling cyclist
21 February 2020
Unprompted review
Reply from VeloGuide
Thanks for taking the time to write a review Stephen! We look forward to riding with you again soon :)
5 stars to all parts of the process
5 stars to all parts of the process. I worked with the Veloguide concierge service- Mary- who helped me plan a dream trip, even though I kept changing what exactly I wanted. Mary replied fast, gave me so many options, didn't at all get frustrated when I kept changing my mind and was just really fantastic! The actual bike trip with the guide Mateo was also 10/10. He was so great and went so far above and beyond. I would recommend Veloguide to everyone.
19 February 2020
Unprompted review
Reply from VeloGuide
Hi Shannon. Thanks for taking the time to write a review. Mary is definitely awesome and such a great concierge. We look forward to having you ride with us again soon :)
A really wonderful ride
A really wonderful ride, a little different route than originally planned. The bike was great but I had a little difficulty with the front derailleur.
17 February 2020
Unprompted review
Reply from VeloGuide
Hi James. Glad that you enjoyed the ride! I hope that my suggested route change was worth it :) .... Sorry about the problem with the front derailleur. We will pass the info on to the shop so they can check it. Hope to have you back again one day soon!
I had the best experience from start to…
I had the best experience from start to finish. Between Mary, the concierge, Irfaan, the guide and the bike I was renting it was a perfect experience.
Everyone was very nice, experienced and accommodating. Using VeloGuide enabled me to get on a road bike in a city I had never been to before, with an experienced guide who was proud showing me the beauty of his country. 5 Stars for sure.
17 February 2020
Unprompted review
Reply from VeloGuide
What an amazing experience and we are so glad you got to ride in Dubai. It is on my list to ride as well. Hope to have you back again soon!
This was a great way to spend a…
This was a great way to spend a morning! Our guide Susie was great! Lots of good treats along the way and lots of insider information.
Highly recommend!
11 February 2020
Unprompted review
Reply from VeloGuide
Susy does a great tour. Thanks so much for joining and we hope to have you back again soon!
Great morning
Great morning! The food was delicious, the bike ride is a nice way to see the town & the people we met along the way were all lovely & welcoming. Highly recommend it!
10 February 2020
Unprompted review
Reply from VeloGuide
Hi Kate! Thanks for taking the time to write the review. Exploring on the bike is the best way to learn about a new place :)
Great experience!
Our bike and food tour was a highlight of the trip!
Great experience, easy to sign up and everything was ready and waiting when we got there for our ride. Our tour took us to parts of the city we would not have seen on our own. Would definitely sign up for another ride.
9 February 2020
Unprompted review
Reply from VeloGuide
We love the food tour! Thanks for writing the review and we hope to have you back again soon.
We enjoyed a wonderful ride with Susy
We enjoyed a wonderful ride with Susy! She showed us around town and we tasted fantastic local treats! Thanks so much!
9 February 2020
Unprompted review
Reply from VeloGuide
Susy rocks! Thanks for taking the time to write the review. Hope to see you again soon.
unfortunately had to cancel
unfortunately, due to injury, we had to cancel. We did get a prompt full refund, and will re-book next trip to Bucerias! Looking forward to it!
9 February 2020
Unprompted review
Reply from VeloGuide
We are sad to hear about your injury. We look forward to your return trip and get you out on a ride. Thanks for taking the time to write the review :)
These guys do a great job
They are friendly, well organized, thorough, and knowledgeable. I've done many bike trips and couldn't ask for anything more!
4 February 2020
Unprompted review
Reply from VeloGuide
Thanks so much for writing the review! We look forward to seeing you again soon :)
Good experience!
Our guide Alex is very nice and patient. Take good care of all family members. It's very recommend to visit a city by veloguide.
26 January 2020
Unprompted review
Reply from VeloGuide
Alex is an awesome VeloGuide. We are so glad that you enjoyed the experience. Looking forward to having you ride again soon :)
First off my guide Alex was prepared…
First off my guide Alex was prepared and organized. Was prompt and also fun to talk to. Presented a very different part of town at a very good pace. Had a blast and looking forward to the next city with my guide. B
22 January 2020
Unprompted review
Reply from VeloGuide
Alex does an amazing job and we are glad that you enjoyed it! Looking forward to having you back soon :)
Great guide and wonderful concierge…
Great guide and wonderful concierge help with a bike and selecting a location for a spur of the moment weekend in Girona.
21 January 2020
Unprompted review
Reply from VeloGuide
Girona is such a great place to ride. Mary our concierge is the best! Thanks for the review and we look forward to hosting again :)
Great experience throughout the…
Great experience throughout the process. Guide (Mitch Tarr in Palm Desert) was great. Very flexible when our dates and distances and numbers had to be adjusted for illness. When we rode the route was planned out with options and pace was spot on for our needs. A great way to ride if you dont have the lay of the land or the confidence to go solo in an unfamiliar setting. The communication with the office was excellent as well.
19 January 2020
Unprompted review
Reply from VeloGuide
Mitch is an incredible ambassador for cycling. We are glad you got to ride with him and us at VeloGuide. Looking forward to having you back soon :)
Will definitely use again!
Easy to navigate website. Timely responses from the guide. A great experience overall!
19 January 2020
Unprompted review
Reply from VeloGuide
Hi Elizabeth! Thanks for the review and we are glad you want to come back :) See you soon!
What would I have done in Hanoi with…
What would I have done in Hanoi with out velo and Preteek. Not ride? Well, I don't want that to be a option. I can't recommend Preteek enough. You want to ride, Preteek will make it happen. The routes are diverse. You gotta go and met these fine people. Have fun, I did!!!
19 January 2020
Unprompted review
Reply from VeloGuide
Hi Ronald. Thanks for writing the review. This is exactly what we are trying to accomplish with VeloGuide. Making it easy and getting you out riding. Hoping to see you again soon :)
Loved it!!
I thoroughly enjoyed myself during my bike tour in Bucerias. I only wish I had taken the tour at the start of my vacation. Excellent foods at different locales that I would go on my own to enjoy again.
Loved it!!
I will definitely look into more tours like this in future trips.
18 January 2020
Unprompted review
Reply from VeloGuide
Hi Christina! Thanks for writing the review! We look forward to welcoming you back on another VeloGuide ride soon :)
A must do in Bucerias!
We had a amazing time with Suzy and Joel!! So much fun! We’ll be doing it again the next time in Bucerias!!! Gracias Suzy and Joel!
18 January 2020
Unprompted review
Reply from VeloGuide
Thanks Carolyn! I really enjoyed hosting you guys! Joel :)
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