Velox Insurance Reviews 198

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Today Adelaida Alvear was amazing helping me renu my insurance policy! She got into that system and found me a great policy. I've never work with an insurance agent that was more informative an... See more

Rated 5 out of 5 stars

I was working with Yadira at Velox. My company provides finance brokerage for equipment sales, and Yadira was fantastic. So fast and responsive. She also thought of any problems/questions that may com... See more

Company replied

Rated 5 out of 5 stars

This auto insurance company has always been great. The customer service is impeccable. I’ve never had any problems anytime I’ve called. They’ve always answered. They’ve always given me the right answe... See more

Rated 5 out of 5 stars

I have been looking for a different insurance carrier for my 2007 Ford F-150. Someone suggested Velox auto insurance, so I gave them a call. I was so impressed and elated to find such professiona... See more

Company details

  1. Car and Motor Insurance Agency
  2. Commercial Insurance Company
  3. Home Insurance Agency
  4. Insurance agency
  5. Personal Insurance Company
  6. Tenant's Insurance Agency

Written by the company

Velox® Insurance is one of the Southeast’s premier insurance agencies providing quality, affordable insurance coverage. In addition to providing affordable auto insurance, we also save your money by providing affordable insurance options on your home, motorcycle, professional liability, rental, business owners insurance policy, commercial and builders risk insurance.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

198 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The ease of acquiring the insurance…

The ease of acquiring the insurance that I needed

18 March 2023
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Reply from Velox Insurance

Hi Mark, thanks for taking the time to share your thoughts as a review. We are happy to know that you had a good experience while getting your car insurance with Velox.

Rated 5 out of 5 stars

Save Money and time! Talk to Luis at Velox!

Luis at Velox in Loganville is Great!
SAVE YOURSELF THE FRUSTRATION OF ONLINE COMPARISON SHOPPING.
LUIS CAN SAVE YOU MONEY IN MINUTES!!!(I DIDN'T GET PAID TO SAY THIS!!!)

15 March 2023
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Reply from Velox Insurance

Hello Ben, thank you for the awesome review! We're thrilled that Luis helped you to get the best deal for car insurance! We really appreciate you being a customer and helping to share the word about Velox!

Rated 5 out of 5 stars

So easy to do online

So easy to do online. Simple question and quick action. No extras. It's great and affordable.

1 March 2023
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Reply from Velox Insurance

Hello Susan, we're so grateful for your review. Thanks for sharing your rating with Velox.

Rated 5 out of 5 stars

Fast

Fast, reliable, and cheap insurance. Perfect.

26 February 2023
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Reply from Velox Insurance

Thank you for your positive review! We're happy you found the best rate for your car insurance here at Velox!

Rated 5 out of 5 stars

Awesome

They did good . Got my insurance so I am satisfied thank you

23 February 2023
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Reply from Velox Insurance

Hello Mandy, thank you for the 5-starts review! We're satisfied that you are happy with the experience you had with Velox!

Rated 5 out of 5 stars

Great insurance

Love this insurance company

9 February 2023
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Reply from Velox Insurance

Hi Mandy, thanks so much for sharing your experience with us. We hope to see you again soon here at Velox!

Rated 1 out of 5 stars

I recently just purchased some… very disappointed

I recently just purchased some insurance through this company. I was pretty OK with what I half to pay monthly which is an older vehicle but is still just a little bit pricey, so I was making plans to add my second vehicle on so I ask the representative why are they so expensive, it was like I was talking to myself she could not give me an answer. Both vehicles are 2011 and 2001 I am over the age of 52 at my 2001 they quoted me $174 and $199 monthly so I asked her is this with both vehicles She didn’t say anything and gave me another quote for a both vehicles for 297 which is re-Deculus my first vehicle I pay 115 which is a 2011 so how is it possible for my 2001 the insurance would be way more then my 2011 ..!!!!!!!

22 February 2023
Unprompted review
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Reply from Velox Insurance

Hello Angela, thank you for your feedback about our service. We’re really sorry to hear about your recent experience with our company. Customer Service is highly important for us. Please provide us more information in order to locate your account and get in touch.

Rated 5 out of 5 stars

Great Customer Service

Edgar was very polite and extremely patient and kind he went above and beyond to help me and stayed on the line to make sure I was comfortable and walled me through the signing process and with my documents. Thank you Edgar!

16 February 2023
Unprompted review
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Reply from Velox Insurance

Thank you for your review! We really appreciate you taking the time to share your experience with Edgar. We're happy you are part of the Velox family!

Rated 5 out of 5 stars

Need my info cards

27 January 2023
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Reply from Velox Insurance

Thank you for the review! We will request an agent to send you the proof of insurance. Velox is there for your car insurance.

Rated 5 out of 5 stars

The customer service is amazing!

The customer service was really good! They made the process easy and straightforward and thoroughly helped me out! Thank you Roberto!

20 January 2023
Unprompted review
Velox Insurance logo

Reply from Velox Insurance

Hello Richeaka, thank you for the positive review! we're happy our agent Roberto helped you through all the process to get your car insurance. Velox appreciates you!

Rated 5 out of 5 stars

Great customer service

19 January 2023
Unprompted review
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Reply from Velox Insurance

Thank you for the 5-stars review, Stephanie! We're happy you received the best customer service here at Velox. Have a nice day!

Rated 5 out of 5 stars

Got me the best deal

17 January 2023
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Reply from Velox Insurance

Thank you for the 5-stars review! We're happy you found the best rate for your car insurance in Velox!

Rated 4 out of 5 stars

Fast

Great 👍 service and great price

12 January 2023
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Reply from Velox Insurance

Thank you for the 5-stars rating, Kimberly! Thank you for the letting us know of your experience with Velox.

Rated 5 out of 5 stars

Great customer service

Good rate great customer service

10 January 2023
Unprompted review
Velox Insurance logo

Reply from Velox Insurance

Hello Sneha, thank you for your positive review. We're happy that you found our service of your liking. Velox appreciates you!

Rated 1 out of 5 stars

Lied about rates

8 December 2022
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Reply from Velox Insurance

Nathan, we’re disappointed by your feedback. We checked our system and this policy was purchased online. The rate and coverage was displayed by our system before you could make a selection and purchase. We also offer the option to buy with an agent if you want to consider us in the future.

Rated 5 out of 5 stars

The low down payment and monthly…

The low down payment and monthly payments are great!

8 January 2023
Velox Insurance logo

Reply from Velox Insurance

Thank you for the review! We're happy to know you found the best rate for your car insurance. Velox appreciates you!

Rated 5 out of 5 stars
Velox Insurance logo

Reply from Velox Insurance

Thank you for your review, Jewel! We love to know the process of getting your car insurance was quick and smooth. Velox appreciates you!

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