VELTUFF® Real Workwear logo
Visit website

VELTUFF® Real Workwear Reviews 400

•
TrustScore 3 out of 5

3.2

Safety and work wear
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the quality of the products, often highlighting the durability and warmth of items like jackets and fleeces. People frequently praise the fit of the clothing, with some finding their "go-to company" for workwear due to the excellent quality and accurate sizing. However, some people were dissatisfied with the return policy, citing issues with having to pay for returns and a lack of acknowledgment when items are received. There are also mixed opinions regarding product sizing, with several customers reporting that sizes run small or are inaccurate, leading to incorrect orders. Additionally, some reviewers experienced problems with delivery services, including delayed shipments, damaged parcels, and incorrect orders being received.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the great quality,... See more

Quality

People report positive experiences with quality, praising the great quality of polo shirts, sweatshirts, and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers praise fast delivery, with... See more

Order

Clients share ambiguous opinions on order experiences. While some reviewers report easy ordering, quick... See more

Return policy

Reviewers express significant dissatisfaction with the return policy. Customers report a cumbersome return... See more

Based on these reviews

Rated 2 out of 5 stars

First order for sweatshirts ok, quality good for general use. Second order also for sweatshirts (but another colour and size) not good at all. Sent sweatshirts of the desired size and colour but... See more

Rated 2 out of 5 stars

Delivery charge to Scotland (Edinburgh) £15 and its not even Express 5 service. I use DPD daily for my day job and they clearly making at least £10 profit as it doesnt cost £15 to ship from England... See more

Rated 5 out of 5 stars

Just opened my order right now and tired on the clothing. I ordered the Comfort Profile Cargo Trousers which fit okay, I got the regular size instead of the short size which was a bit too long for m... See more

Rated 5 out of 5 stars

Just ordered protex1 T shirt and Softshell jacket amazing quality and fit perfectly. After trying many others I think I’ve found my go to company now for hi vis clothing. Shipping is speedy and custom... See more

Company details

  1. #56 of 56 best companies in Safety and work wear
  2. #31 of 31 best companies in Embroidery service
  3. #233 of 239 best companies in Men's clothes shop
  4. #19 of 19 best companies in Protective clothing supplier
  5. #200 of 215 best companies in Shoe shop
  6. #30 of 31 best companies in Work Clothes Shop

Written by the company

For 25 years the VELTUFF® brand has combined safety with style to provide people with workwear that is truly up to the task. Our range of high quality workwear includes work clothing, hi-vis garments, safety footwear and PPE, each designed to provide superior protection, durability and comfort. So whether you work in a warehouse, drive a commercial vehicle or maintain the railways, VELTUFF® is the brand you can trust.

Contact info

3.2

Average

TrustScore 3 out of 5

400 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

amazing quality workwear and amazing staff to communicate with

I have not dealt with any company like this for a long time in a positive way.
I can only give 5 stars as the communication, speed of process etc was outstanding. Thank you very much to work in such a high standard. Keep up the good work and thanks again for all the help provided in terms of return/refund etc.

11 May 2023
Unprompted review
Rated 5 out of 5 stars

Great price

Great price
Great quality
Fits perfectly
I just hope it lasts and is veltuff
But I’m very happy so far

30 March 2023
Rated 4 out of 5 stars

Very good product but the only problem…

Very good product but the only problem I had was dpd that kept trying to deliver to wrong address but the customer service was fantastic web chat and email and even calling was good and they put the problem right so will be placing another order with them just hope dpd do better this time

13 March 2023
Unprompted review
Rated 4 out of 5 stars

The fabric is durable

The fabric is durable, it can stand the test of time. It doesn't run when washing. The only problem I have is with the button hole,because the hole is one sided, it's difficult to botton if you have work gloves on.

27 February 2023
Rated 1 out of 5 stars

Only received half the order no contact…

Only received half the order no contact bin ripped off by £55

27 February 2023
VELTUFF® Real Workwear logo

Reply from VELTUFF® Real Workwear

Hello,
Apologies for this it does appear the second part of your order is being despatched from our second warehouse so should all follow shortly. Sorry for any inconvenience caused by this split delivery.
Kind Regards
Veltuff UK

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look