Venetoinside.com Reviews 441

Super easy to book a “skip the line” at San Marco basilica ....while looking at the long line of people waiting.

1. Please have QR or bar code as electronic voucher so we don't have to print the voucher. There were no print shops open during weekends so we had a very hard time finding a printer. We spent almost an hour looking for a printer because it was "compulsory" to print the voucher.

2. Walk in gondola rides were cheaper at EUR 80 for 5 people.

3. Ride was only for 20 minutes instead of the advertised 30 minutes.

4. If you have a very strict schedule then this is good for you because you know exactly when a gondola is made available for you. If not, just line up for a gondola ride during off peak times, 5pm onwards

Wonderful source of tremendous amount of information. Easy to book whatever tickets and tours you would like.

I learned the hard way that good help and customer service is not easy to come by in Italy. I can't understate the exceptional quality of service we received from Chrish of Visit Today Italy. We missed our train from Venice which meant we missed the beginning of our walking tour, which we could not reschedule due to a short time frame in Florence. Chrish went above and beyond to minimize the impact of our late start and things we should consider doing in Florence. He held our luggage for us and waited until after our tour to personally request us a taxi. I wouldn't hesitate to work with this company.

Also, Julia's tour was phenomenal. She was knowledgable, insightful, and clearly had a passion for her work and the subject matter. Book with confidence!

I had problems because I obviously had typed a wrong credit Card Information. Therefore, I felt insecure wether I was in charge or not. I re-filled in the forms and then the booking was performed.

The website was glitchy. It seemed as though it didn’t process the payment but then we received a confirmation email. One of the tickets had to be printed and the site said the ticket could be collected at the ticket office at the museum. However the museum would not print it. Since we had no way to print we could not go to the museum at all. We paid for nothing. Very disappointed.

I ordered two items separately, although only one item came through with vouchers. There is not information on how to retrieve based only on a booking confirmation without a voucher or invoice attached.

It was quick and straightforward to buy the skip the line tickets for St Mark's Basilica.

We were unable to find the meeting place and therefore completely wasted N Z $150 . The writing and map location are rediculasly small when you print out the voucher. These are tiny insignificant locations in a maze.

Booking the "Skip the Line" voucher was simple and straightforward. I must also thank the concierge of the Bauer Palazzo Hotel in Venice for directing me to the site to effect the purchase, and to think it was all done in minutes while I am half way around the world from Venice. Congratulations!

There's a particular level of confidence I felt, especially with the system's payment authorisation process which involved a combination of txt and email communications to me.

The Doge's Palace in Venice would not accept the voucher I purchased online and displayed on my Smartphone, which cost 40 Euros.

The tickets cost 40 euro and the Dodge's Palace refused to let us in. Your web site clearly states,"The voucher is the only valid document and you can present it to our staff either on a paper copy or on a MOBILE DEVICE (smartphones, tablets or other devices) according to instructions specified on it."
But the voucher states, "The VOUCHER proves that the booking has been made successfully and it must be PRINTED ON A PAPER COPY AND SHOW AT THE TICKET OFFICE of the Doge's Palace or at the Correr Museum in order to convert it into the ticket valid for the admission.

During our stay in Venice I wanted to skip the long waiting lines and purchased tickets online. The payment went through however I have never received the vouchers.
Stating this to the personal at the Campanile and showing them the confirmation that payment went through they didn't care and told me to leave and call the hotline. Nice catch since you couldn't reach anyone on a weekend. Also the didn't speak any english. For tourists this is such a bad experience.
In the meantime I have contacted Venetoinside via e-mail. More than one week I didn't get a feedback.
The next time I will wait in line to save money!

Super quick and efficient. I booked 10 mins before entering St Marks bascillica and the voucher was sent immediately. Skipped the queue.felt too good to be true but wasn't!

I still have trouble reading the time when my tour suppose to happen

I had an excellent experiencie with Venetoinside. Congratulations !

very good experience,everythink is be all right.

easy to book, fast and very useful.