Venture Ashore Reviews 

262
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and knowledgeable staff who make private tours smooth and stress-free from the beginning. Travelers love the well-organized itineraries, seamless transportation, and the exceptionally responsive booking process that guides them through every step. Some reviewers were not happy with organization issues, mentioning occasional difficulties finding meeting places or unexpected logistical problems. A few people also felt that certain excursions felt rushed, with changes to schedules or poor communication from drivers during the trips. Visitors occasionally noted that finding support when things went wrong was frustrating, leading to disappointment on their final days.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that team members are consistently... See more

Service

Customers report overwhelmingly positive experiences with service, highlighting that tour guides are... See more

Holidays

Reviewers mention ambiguous feedback about holidays, with many customers reporting wonderful experiences and... See more

Location

Customers consistently note ambiguous experiences with location during their various global excursions. While... See more

Booking process

Consumers express satisfaction and delight with the booking process, highlighting smooth multi-generation and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Olivia was great to work with and incredibly responsive throughout the entire process. She sent plenty of helpful follow-ups as I was putting my group together, which made staying on top of everything... See more

Company replied

Rated 5 out of 5 stars

Grenada in a nutshell Fabulous tour guide Nash friendly, knowledgeable and tailor made the day to suit our needs. Ensuring we had enough time to explore the cocoa factory, waterfalls, see the monk... See more

Company replied

Rated 5 out of 5 stars

Everything was Perfect!!!!Corey during all of my questions and help booking my transfers, her patience and the pick ups and drop offs incredible our hands got held from start to finish. At the airpor... See more

Company replied

Rated 5 out of 5 stars

We had a very nice itinerary n clear instructions with the help of Corey Bell. She had been very patient in listening to our requests .There was a tour guide who wasn’t very helpful with our passenger... See more

Company replied


Company details

  1. Tour operator
  2. Cultural tours provider
  3. Sightseeing Tour Agency
  4. Tour Agent

Written by the company

Venture Ashore is the leading provider of independent shore excursions and experiences worldwide. Our highly knowledgeable team are experts in developing amazing experiences at affordable prices, securing the best guides and tour amenities and offering outstanding customer service from beginning to end. Offering a wide range of private and shared shore excursions and an array of experiences to suit all ages, interests, and abilities that fit the logistics across all cruise lines. We always guarantee to get you back to your cruise ship in plenty of time for your cruise ship’s departure and if your cruise ship does not port…you do not pay!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

262 reviews

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4.4

All reviews

(262)

78 reviews in the last 12 months

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Rated 5 out of 5 stars

Our tours were fantastic

Our tours were fantastic. We learned so much about the city we were in and loved seeing the beautiful countries. The guides were always on time, ready to answer any questions and made us feel welcomed in their country. Thank you.

2 May 2026
Unprompted review
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Reply from Venture Ashore

Thank you so much for your kind words. We’re delighted to hear that you enjoyed the tours and had such a memorable experience exploring the cities and countries you visited. Our guides work hard to make every guest feel welcome and informed, so your feedback means a great deal to us. We truly appreciate you traveling with us and hope to welcome you again on another adventure soon! The Venture Ashore Team

Rated 5 out of 5 stars

Palma de Mallorca tour was great Guide…

Palma de Mallorca tour was great Guide was Easy to find and very knowadable. Really money Worth

14 May 2026
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Reply from Venture Ashore

Thank you for your wonderful feedback! We’re so glad you enjoyed your Palma de Mallorca tour. It’s great to hear that your guide was easy to find, knowledgeable, and helped make the experience truly worthwhile. We really appreciate your kind words and hope to welcome you again for another amazing tour in the future! The Venture Ashore Team

Rated 5 out of 5 stars

Wonderful Group Excursions!

I am a seasoned Travel Agent that specializes in cruises. I had a small last-minute group on a Greek Isles cruise...

I worked closely with Olivia, who was fabulous!
She was very detail oriented and very patient with all the changes that this small group made.

She arranged EVERYTHING:
*private airport pick up w/transfers to cruise port of Civitavecchia
* Santorini- Private Megalochori Village & Oia Tour
* Kusadai Turkey- Private House of Mary, Ancient Ephesus and Temple
* Naples- Amalfi Coast Highlights: Sorrento, Positano & Amalfi
*Rome- Private port pick up with Rome Highlights Tour (we made it our own) with hotel drop-off
* Rome- Private hotel pickup with airport drop-off.

Seriously, each tour operator was better than the last...BRAVO!
I will NEVER hesitate to book my clients with Venture Ashore in the future and I hope to have a continuing working relationship with Oliva as she was absolutely ideal to work with.
Thanks to her diligent work my clients had the cruise of a lifetime!!!

3 May 2026
Unprompted review
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Reply from Venture Ashore

Thank you so much for this incredible review and for trusting Venture Ashore with your clients’ Greek Isles cruise experience! It means a great deal coming from a seasoned travel advisor, and we’re thrilled to hear that Olivia provided the level of service, patience, and attention to detail that helped make this trip such a success.

We know how challenging last-minute changes and coordinating multiple destinations can be, so we’re especially happy to hear everything came together seamlessly, from airport and port transfers to each private excursion across Santorini, Kusadasi, Naples, and Rome. It’s wonderful to know that every guide and operator exceeded expectations along the way.

Olivia will be absolutely delighted to hear your kind words. She is deeply committed to creating exceptional experiences for both advisors and their clients, and your recognition of her dedication truly means a lot. The Venture Ashore Team

Rated 5 out of 5 stars

The private Guide & Driver were awesome!

The private driver was professional, the guide exceptional and the walk was adjusted for abilities. The guide also helped us find a lost item, and patiently waited while all of the group moved through customs in Amsterdam. We had 11 in our group, and would definitely use again.

2 May 2026
Unprompted review
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Reply from Venture Ashore

Thank you so much for your kind words. We’re delighted to hear that your group had such a positive experience. It’s wonderful to know that your driver’s professionalism, the guide’s flexibility and support, and the care shown throughout your journey, especially with helping recover a lost item and patiently assisting during customs in Amsterdam, made a lasting impression.

Hosting a group of 11 is always special, and we’re so pleased everything was tailored comfortably for everyone’s abilities and pace. We truly appreciate your recommendation and would be honored to welcome you again on a future trip. Safe travels and thank you for choosing us! The Venture Ashore Team

Rated 5 out of 5 stars

Everything was Perfect!!!!Corey …

Everything was Perfect!!!!Corey during all of my questions and help booking my transfers, her patience and the pick ups and drop offs incredible our hands got held from start to finish. At the airport going back Daniella helped everyone with everything from pick up at the hotel to the airport check in right to security were she could not go any further she was incredible everyone loved her LOVED everything

14 May 2026
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Reply from Venture Ashore

Thank you so much for your wonderful review! We are absolutely delighted to hear that everything was perfect for your trip.

Corey will be so pleased to know her patience, support, and assistance with your transfers helped make your experience smooth and stress-free from start to finish. We’re also thrilled to hear Daniella made such a fantastic impression at the airport, going above and beyond to assist everyone right through to security is exactly the level of care we strive to provide.

Your kind words truly mean a lot to our team here at Venture Ashore, and we’re so happy you loved everything. We hope to welcome you again for another amazing experience in the future!

Rated 5 out of 5 stars

Grenada in a nutshell

Grenada in a nutshell

Fabulous tour guide Nash friendly, knowledgeable and tailor made the day to suit our needs. Ensuring we had enough time to explore the cocoa factory, waterfalls, see the monkeys, look at points of interest and learn about nutmeg. A brilliant private tour . Very enjoyable day . Book with confidence

10 April 2026
Unprompted review
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Reply from Venture Ashore

Thank you so much for your wonderful review! We're delighted to hear that you had such an enjoyable day with Nash.

It sounds like you made the most of every stop, from the cocoa factory and waterfalls to spotting monkeys and learning about nutmeg there is so much to see in Grenada. We’ll be sure to pass along your kind words to Nash.

We truly appreciate your recommendation and hope to welcome you again for another memorable adventure! The Venture Ashore Team

Rated 5 out of 5 stars

Touring in Kusadasi

We had a fabulous guide her name was Gonca and our driver was wonderful also. She was so informative and fun, took us to Ephesus, a hand making rug factory, a family owned pottery shop, a beautiful family owned lunch restaurant, and of course shopping! Great tour, on time and fun.

29 April 2026
Unprompted review
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Reply from Venture Ashore

Thank you so much for your kind words! We’re thrilled to hear you had such a fabulous time in Kusadasi. Gonca will be delighted to know her knowledge and energy made your experience so enjoyable, and we’ll be sure to pass along your compliments to your driver as well.

It sounds like you had a wonderfully well-rounded day exploring Ephesus, local craftsmanship, and authentic family-run spots, exactly the kind of experience we aim to create. We’re especially glad you appreciated the balance of history, culture, and a bit of shopping fun!

We hope to welcome you again on another adventure soon, the Venture Ashore Team

Rated 5 out of 5 stars

Very helpful

Easy to work with. Leave the details to them. They

20 April 2026
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Reply from Venture Ashore

Thank you for your kind feedback! We're so glad you found our team easy to work with and friendly. It means a lot to us, and our team here at Venture Ashore truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Great hosts and adventure

Great hosts and a memorable adventure. This is a great way to organize your bucket list adventure.

1 April 2026
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Reply from Venture Ashore

Thank you for your kind words Bruce! We are very happy you and your group had such a great experience on your Western Caribbean excursions. We look forward to working with you and your fellow group members again next time you cruise!

Rated 5 out of 5 stars

We recently booked a 5-day shore cruise…

We recently booked a 5-day shore cruise excursion with Venture Ashore for a group of 22 people, and the entire experience exceeded our expectations—largely thanks to Corey Bell.

From the very beginning, Corey demonstrated exceptional planning skills and attention to detail. Coordinating an itinerary for a group of our size is no small task, but everything was thoughtfully organized, well-paced, and tailored to suit a variety of interests and needs within our group. Her communication throughout the process was clear, prompt, and reassuring, which made the planning phase smooth and stress-free.

During the trip itself, Corey’s preparation truly shone. Every aspect of the excursion—from transportation to activities—ran seamlessly. Timing was spot-on, transitions between stops were effortless, and we always felt well taken care of. It was evident that a great deal of care and professionalism went into ensuring everything worked perfectly.

What stood out most was Corey’s ability to anticipate potential challenges and handle them before they became issues. Her execution was flawless, allowing all 22 of us to relax and fully enjoy the experience without any concerns.

We’re incredibly grateful for Corey’s hard work and dedication. She played a huge role in making this trip memorable for everyone involved. We would highly recommend both Corey Bell and Venture Ashore to anyone looking for a well-organized and expertly executed shore excursion.

7 April 2026
Unprompted review
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Reply from Venture Ashore

Thank you so much for your kind words, Corey will be delighted to see this!

We really pride ourself on our Groups teams amazing service and deep knowledge that allows groups (and group leaders) to relax and really enjoy their vacation.

Our groups team and Corey would be absolutely delighted to assist you again in the future. Thank you for trusting us with your group’s excursions!

Rated 5 out of 5 stars

Had a great time.

Had a great time.

22 April 2026
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Reply from Venture Ashore

Thank you for your kind words and your 5 star review! We’re really glad you had a great time and hope to welcome you back again soon. The Venture Ashore Team

Rated 5 out of 5 stars

A great time at Ephesus

I'd just like to share that we had a fantastic trip with Venture Ashore on 28th March.
My wife and I were very pleasantly surprised to find that we had a private SUV for the duration of the trip to Ephesus.
Our tour guide was called Pinaar and she was highly trained and thoroughly pleasant throughout. She went to painstaking lengths to make sure that we had the best experience possible and that we were fully informed on every detail.
Pinaar was very friendly and helpful. We had such a lovely time with her, that day. I'm sure that was enhanced because we were on a trip that was tailored just for us.
I will certainly highly recommend Venture Ashore in future. That was the best sort of excursion because of the exclusivity and because of the wonderful guide we had.

Thank you so much, Pinaar, and thank you to Venture Assure.

Regards,

Marcus and Patricia James

28 March 2026
Unprompted review
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Reply from Venture Ashore

Dear Marcus and Patricia,

Thank you so much for your wonderful feedback. We’re delighted to hear that your trip to Ephesus was such a memorable experience.

It’s especially great to know that the private SUV and tailored nature of the excursion made your day feel even more special. We’re very proud of our guides, and your kind words about Pinaar will mean a lot to her, she truly goes above and beyond to ensure every guest has an enriching and enjoyable visit.

We’re thrilled that you felt so well looked after and that the experience stood out as one of your best excursions. Your recommendation means a great deal to us.

We hope to welcome you again on another adventure in the future!

Warm regards, The Venture Ashore Team

Rated 5 out of 5 stars

Multiple Excursions for large group

Olivia really took care of my group of veterans. Each excursion was perfect for our group. The one that really stood out was out Ruins tour in Costa Maya. One of my clients was really worried about "extra shopping" stops along the way. That never happened and my clients had a great time. All the excursions were with the best quality of service. Will use again

1 April 2026
Unprompted review
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Reply from Venture Ashore

Thank you so much for your kind words, Olivia will be delighted!

We are especially glad to hear that the Costa Maya ruins tour stood out and that everything met your expectations, particularly avoiding those unwanted shopping stops. We always aim to create seamless, high-quality experiences tailored to each group, so it means a lot to know your clients had such a great time.

Our groups team and Olivia would be absolutely delighted to assist you again in the future. Thank you for trusting us with your group’s excursions!

Rated 4 out of 5 stars

Great Value and experience

Our tour director was fantastic and the tour was informative. The rubs and chicken from captain”s was delicious. We especially liked the Topper’s Rum Distillery tour and got to meet Topper himself. The only thing that we did not get that was on the description was the two alcoholic drinks at Captain’s Ribs & Chicken. I had a few clients ask me about that and we never could get an answer from the server. Overall a great experience!!

7 March 2026
Unprompted review
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Reply from Venture Ashore

We’re delighted to hear that you had a great experience overall and that you enjoyed the tour. It’s wonderful to know your tour director made such a positive impression, and that you particularly enjoyed the visit to Topper’s Rum Distillery, meeting Topper himself is certainly a memorable highlight! We’re also pleased that you enjoyed the food at Captain’s Ribs and Chicken.
We will be raising this with our local partners to ensure that inclusions are communicated clearly and delivered as advertised moving forward.

Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you again in the future.

Rated 1 out of 5 stars

Dumped in Barbados-not returned to ship

The tour in Barbados was nothing as described. I complained at the time and was issued an immediate refund. The company contacted the tour company while we were on the tour who promptly left us on the beach and didn’t return to take us back to the ship. Despite a “return to ship guarantee” Venture Assure are refusing to pay the 30 dollar taxi fare back to the ship. It certainly would not have been cheaper for them to fly us to the next island, which makes me wonder who regulates them and wether the return to ship guarantee is genuine.

12 March 2026
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Reply from Venture Ashore

Dear S Beech,

Thank you for your feedback, and we’re sorry to hear that parts of your experience in Barbados didn’t meet expectations.

As noted, we issued a full refund at the time of your complaint, as we always aim to resolve concerns as quickly as possible.

We would also like to clarify that the tour driver did return to the agreed meeting point and was waiting to collect you. However, we understand that you had already arranged a taxi back to the port at approximately 2:15pm, ahead of your ship’s 5:00pm departure. The port is located around 7 minutes from the beach club, allowing ample time to return comfortably.

Our Return to Ship Guarantee is designed to protect guests in the unlikely event that a delay on tour results in a missed departure. While this situation did not fall within those terms, we would like to reassure you that we have never had a guest miss their cruise as a result of one of our tours.

We do, however, take your feedback seriously and are reviewing this with our local partner to ensure service standards are maintained.

Rated 5 out of 5 stars

Overwhelmingly fantastic experience!

I had an overwhelmingly fantastic experience with Venture Ashore and recommend them highly! From start to finish, everything was handled with professionalism, care, and impressive attention to detail.

The staff truly stood out—they were knowledgeable, helpful, and incredibly responsive throughout the entire process. Any questions I had were answered promptly, and I always felt well-supported. A special mention to Olivia, who made the booking process completely seamless and stress-free. Her efficiency and clear communication set the tone for what turned out to be an exceptional experience.

The guides were absolutely outstanding. They were not only highly knowledgeable but also engaging and personable, making each tour both informative and genuinely enjoyable. You could tell they were passionate about what they do, which made a big difference in the overall experience.

Everything was extremely well-organized, especially the transportation and tour arrangements. Timing was smooth, logistics were handled flawlessly, and I never once felt rushed or confused. It’s clear that Venture Ashore takes pride in delivering a well-executed and efficient service.

Another major highlight was the pricing—Venture Ashore’s excursions were significantly more reasonable than those offered by the cruise lines, without sacrificing quality in any way. It felt like exceptional value for such a high level of service.

Overall, this was a top-tier experience, and I will absolutely be booking with Venture Ashore again for future excursions. If you’re looking for a reliable, organized, and high-quality shore excursion company, this is the one to choose.

9 November 2025
Unprompted review
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Reply from Venture Ashore

Dear Renee
Thank you so much for your wonderful review, we’re absolutely delighted to hear about your experience!

It’s fantastic to know that everything ran smoothly from start to finish and that you felt well supported throughout. Our team works hard to provide a seamless and stress-free booking process, so your kind words mean a great deal.

A special thank you as well for recognising Olivia, she’ll be thrilled to hear your feedback. We’re also so pleased that your guides made such a positive impression and helped bring your tours to life.

We take great pride in delivering well-organised excursions that offer both exceptional quality and value, so it’s incredibly rewarding to hear that reflected in your experience.

We truly appreciate your recommendation and look forward to welcoming you again on another adventure in the future!

Rated 5 out of 5 stars

Very proffesional

Very proffesional. Great trips. We got back to the ship in time.

12 February 2026
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Reply from Venture Ashore

Thank you for your kind review!

We’re delighted to hear that you enjoyed your excursions and found everything to be professional. It’s also great to know the tours ran smoothly and that you were returned to the ship on time, that’s a guarantee Venture Ashore have to ensure our guests can feel relaxed and enjoy the experience.

We truly appreciate you choosing Venture Ashore and hope to welcome you on another trip in the future!

Rated 1 out of 5 stars

Two excursions cancelled 3 weeks before cruise

We booked 2 excursions through Venture Ashore 6 months before our cruise. They cancelled both excursions 3 weeks before the cruise with no explanation. They are still selling both excursions for the dates we had booked. We were left scrambling for new excursions just a few weeks before our cruise. I would not recommend Venture Ashore to anyone.

8 March 2026
Unprompted review
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Reply from Venture Ashore

Thank you for your feedback. We’re very sorry to hear that you were disappointed with your experience.

Unfortunately, on rare occasions excursions must be cancelled when the minimum number of participants required to operate the tour is not met. This was the reason your tours were cancelled. While we understand how frustrating this can be, particularly when you have booked well in advance, the decision is made only when it becomes clear that the tour cannot operate as planned.

Whenever this situation occurs, our team always does its best to assist guests by offering alternative excursions or similar options where available. In your case, alternative tours were suggested, although we understand you chose not to take up those options.

We truly regret any inconvenience this situation caused while you were preparing for your cruise. Our goal is always to provide a positive experience for our guests, and we appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Id recommend Venture Ashore excursions

We did several Venture Ashore excursions whilst on a recent cruise from Singapore to India. All of them were different and suited our needs perfectly. We liked being in private cars with a guide. They were all extremely knowledgeable and ensured the trip went smoothly. We were informed before excursion where pick-up would be and we were returned to ship in plenty of time. I would recommend Venture Ashore excursions

3 February 2026
Unprompted review
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Reply from Venture Ashore

Thank you so much for your kind words!

We’re delighted to hear that your Venture Ashore excursions from Singapore to India were such a great fit for your travel style. Private tours with knowledgeable local guides truly make a difference, and we’re so glad you enjoyed the comfort, flexibility, and personalized experience they provide.

It’s also wonderful to know that the communication and timing met your expectations, ensuring smooth pick-ups and a timely return to your ship is always a top priority for us.

We truly appreciate your recommendation and hope to help you plan many more memorable adventures in the future!

Rated 5 out of 5 stars

Excellent Indian Tours; Great Communication

We used Venture Ashore for 3 shore excursions on or recent cruise to Singapore, Thailand and India.
I booked all 3 with Corey, who is based in the U.K., and was extremely quick in her responses and very helpful in getting tours booked. She also helped me book a tour at short notice while we were on board the ship, as I wasn’t able to book online.
We spoke on the phone initially, as one of the tours I wanted was a pick up from the cruise port, a full day Mumbai city tour, with drop off at the airport, so pulled together for us.
All the tours were very enjoyable, with small groups, which is better than the big coach loads you get with the ship organised excursions.
Communication by the tour operators on the ground enforce each tour was excellent, with the operator contacting me via text or WhatsApp to provide collection time and place. The tour guides used were all extremely knowledgeable and geared their tour to the group demographic.
I will definitely use Venture Ashore again on my next cruise/trip.

8 February 2026
Unprompted review
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Reply from Venture Ashore

Thank you so much for your wonderful review and for choosing Venture Ashore for your recent cruise to Singapore, Thailand and India.

We’re delighted to hear that you enjoyed all three excursions and that the smaller group experience made a real difference compared to larger ship tours. It’s especially great to know that Corey was able to assist you quickly, both in the planning stages and at short notice while you were on board, and that your Mumbai tour arrangements worked smoothly from port pick-up through to airport drop-off.

We work closely with our partners to ensure clear communication and high-quality guiding, so it’s lovely to hear this is recognised.

Thank you again for your kind words. We truly appreciate your support and look forward to helping you plan your next cruise adventure!

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